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“What a disappointment !”

Spa by Germaine de Capuccini
Ranked #11 of 33 Spas & Wellness in Marbella
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Owner description: Your skin wraps not only your body but also your emotions. This is one of the vital truths that will be revealed to you in our SPA hotel. The time to entrust your beauty and your wellbeing to the best hands has come. Germaine de Capuccini, one of the most renowned professional skincare companies in the world, awaits you in Amare, your SPA hotel in Marbella. More than 50 years experience guarantees the prestige of this cosmetic firm, which focuses its wisdom and innovative products on this centre of hydrotherapy. Amare Hotel reaffirms itself as being more than a typical hotel with SPA. It boasts an inviting hydrotherapy circuit with professional treatments and massages, as well as charming relaxation zones. But there’s something magical and out of the common realm in Amare: the peaceful ambience doesn’t remain contained in the SPA, it overflows throughout the whole hotel. Moreover, our SPA hotel in Marbella is located just metres off of the shoreline and has an exclusive Mediterranean solarium at your disposal called Amare Beach. Here is where you will have the perfect chance to make one of your dreams come true, enjoying a perfectly needed massage right at this paradise. Our body care professionals will recommend customised therapies and treatments according to your personal needs and likes. And don’t forget the pleasure of feeling beautiful. Our Aesthetics and Hair Salon will help to highlight your natural beauty, caring for your hair, skin, and nails with high-tech cosmetics products. Take advantage of Amare Marbella during your holidays, and enjoy its glamorous nights, you’ll have plenty of opportunities to show off your best look. *Free hydrotherapy treatment for breaks of at least 2 nights.
Reviewed 25 June 2012

We booked a week through "ON Hotels " for a week in May 2012. We booked a sea view room which turned out to be a "side sea view" and had to pay 30 Euros per night to upgrade to full sea view. (Then found it was advertised as 20 Euros in the Hotel) The evening entertainment which was then advertised on the web site and on our booking( they have, I see, now changed it to read "seasonal") Was NIL- Reception told us it was on every night in the sister hotel, but this too was wrong it was only 3 nights. Sunbeds were a bun fight round the pool, which does not get the sun in the afternoon in over half of the area because of the tall apartment block on one side and are packed like sardines. Ask to sit outside for breakfast and be told " no room" even though there was- and then watch them give the table to someone else who walks in after you !!! THis happened EVERY morning, even though they claim it was full it was NOT ! If it had been we would have waited happily.
Obviously they "select" who can sit where!
On the plus side the Hotel is in an ideal location - but 4 star !! they must be joking. We have stayed at many 4 and 5 star hotels this we feel gets it's stars from its location.
I will not eleaborate on the many other problems we had, suffice it to say we left after 3 nights and moved to another Hotel, at our Cost. Fuerte and On Hotels seem to think this is acceptable, we do NOT , they did at least take off the 30 Euros extra we had paid for the 3 nights, but that is all. A very Expensive mistake by us, who believed what the advertisng said, how can Hotels make claims that are not true. In the evening it looked like a deserted building, see yhe photo of the Restaurant which was not open in the evening ( they had a small area in the bar as a small restuarant area which was mostly empty)we chose a Hotel with entertainment, because that is what we wanted. We were repeatedly told there was not a manager on duty to speak too and told so many different things, we just could not stay for the rest of the week, we were made to feel so uncomfortable. This was not a cheap holiday and did not offer what we had booked, but they seem to think it acceptable to take our money in full. We do feel cheated

2  Thank christina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 30 reviews

Reviewed 22 May 2012

Just back from a weeks stay in the Miramar the hotel is in a great location right on the beach and just a few minutes walk to all the cafes and bars and orange square which is really nice to eat in at night. Room was spotless and quite spacious pool area a little small but the hotel is right on the beach. Breakfast was great there was everything you could think of. We also used the spa which I thought was reasonably priced. I will definitely return to this hotel next time I am in Marbella.

Thank Madmonkey71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2012

Dont leave without a visit, this is truly an outstanding location for rest and relaxation of the highest degree.

Thank LTIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2012

Average hotel with a small pool area , rooms on the small side.
Very good spa and very good location

1  Thank SAYERS51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 April 2012

Great service and very relaxing. The water circuit is good value for money and something different to do. The beauty services and varied and well priced. Will return.

1  Thank Positivetourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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