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“SPA rip-off!!”

Spa by Germaine de Capuccini
Ranked #11 of 34 Spas & Wellness in Marbella
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Owner description: Your skin wraps not only your body but also your emotions. This is one of the vital truths that will be revealed to you in our SPA hotel. The time to entrust your beauty and your wellbeing to the best hands has come. Germaine de Capuccini, one of the most renowned professional skincare companies in the world, awaits you in Amare, your SPA hotel in Marbella. More than 50 years experience guarantees the prestige of this cosmetic firm, which focuses its wisdom and innovative products on this centre of hydrotherapy. Amare Hotel reaffirms itself as being more than a typical hotel with SPA. It boasts an inviting hydrotherapy circuit with professional treatments and massages, as well as charming relaxation zones. But there’s something magical and out of the common realm in Amare: the peaceful ambience doesn’t remain contained in the SPA, it overflows throughout the whole hotel. Moreover, our SPA hotel in Marbella is located just metres off of the shoreline and has an exclusive Mediterranean solarium at your disposal called Amare Beach. Here is where you will have the perfect chance to make one of your dreams come true, enjoying a perfectly needed massage right at this paradise. Our body care professionals will recommend customised therapies and treatments according to your personal needs and likes. And don’t forget the pleasure of feeling beautiful. Our Aesthetics and Hair Salon will help to highlight your natural beauty, caring for your hair, skin, and nails with high-tech cosmetics products. Take advantage of Amare Marbella during your holidays, and enjoy its glamorous nights, you’ll have plenty of opportunities to show off your best look. *Free hydrotherapy treatment for breaks of at least 2 nights.
Reviewed 27 June 2007

My mother & I recently holidayed in Marbella and we always treat ourselves to a day in a SPA whilst away. I have travelled extensively all over the world including Bali & Thailand so I do know what constitutes a good SPA. Our overall experience at this facility was of an over priced attempt at a 5 star treatment. Firstly the staff have very poor command of the English language something which I feel should be a basic requirement in a 5 star holiday destination. Thus is was very difficult to choose treatments based on the staffs inability to explain them to us. I chose a pedicure and an oxygen facial. When the creams strated to burn my skin it took several minutes for me to explain to the therapist that I needed them removed fast! My mother had an uplifting facial and a full body massage and this was highly disappointing. The Thai's on the beach were doing better for 20euros. Overall the experience cost us 280euros (paid in advance) and I have no problem paying that much if I am happy with the service. However we were not happy and when I asked to speak to the manager we were told to come back the next day. When we did we were still unable to speak to the manager we were offered another massage - as if we really wanted that again! but we were flying home anyway that evening so that was no good to us. They shrugged their shoulders and told us there was nothing further they could do. I would not recommend this SPA to anyone. VERY VERY DISAPPOINTING!

12  Thank Claire27
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Reviewed 17 September 2017 via mobile
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Reviewed 25 August 2017
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Reviewed 21 August 2017
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Reviewed 7 July 2016 via mobile
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