We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Poor service, overpriced food and wine” 3 of 5 bubbles
Review of Roberto Ristorante - CLOSED

No photo provided
Got a photo?
Add it.
Roberto Ristorante
Dining options: Dinner, Reservations, Seating, Waitstaff
Restaurant details
Dining options: Dinner, Reservations, Seating, Waitstaff
Houston, Texas
Level Contributor
31 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Poor service, overpriced food and wine”
3 of 5 bubbles Reviewed 23 October 2012

The wine is vastly overpriced, and the food (while good) is also very expensive. To make matters worse, our mains were delivered seconds after one of us left to use the restroom. They should not have been brought out to an incomplete table -- or, if brought out, they should have been covered. Instead, two of the most expensive mains on the menu got cold waiting for the lady of the table to return. This is inexcusable in a top restaurant, and suggests that they don't really care.

  • Visited October 2012
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

18 reviews from our community

Visitor rating
    8
    7
    3
    0
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Shanghai, China
Level Contributor
30 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Poor service takes shine off nice setting and good food”
3 of 5 bubbles Reviewed 8 September 2012

Great relaxing ambience with live music coming from the resident pianist and a nice view of the waves crashing on the pier. Also, the food is very good (highly recommend the tagliatelle with porcini mushrooms and red peppers) - the only downside of this place is poor service which detracts from the overall experience. Having asked for a glass of wine repeatedly (twice forgotten by waiters), the third time they just poured it straight away without offering the opportunity to taste. The order of green tea never materialised for 30 minutes and upon further requests, they brought a tea menu but immediately turned around without waiting for me to repeat the plea for green tea. Finally, the head waiter got the main dish order wrong which slowed down the proceedings even further. Which again, is a shame, as the actual food was superb.

  • Visited September 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Xiao C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“The ultimate”
5 of 5 bubbles Reviewed 31 August 2012

Great choice and excellent service.... a very romantic eatery...ideal for couples....expensive but certainly worth it...will pay a visit again

Visited August 2012
Helpful?
Thank Frank m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Wonderful old world hotel. We ate at Roberto's on the beach and it was sublime”
5 of 5 bubbles Reviewed 31 August 2012

And service to match. The food at the hotel is wonderful with first rate ingredients. We had excellent starters, main dishes and dessert. We chose cava for wine which is similar to champagne

  • Visited July 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Ruthy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Perfect place!!!”
5 of 5 bubbles Reviewed 13 July 2012

Great staff, great food, great drinks, fresh sea air, the sound of the waves, good live music, all this has to a romantic dinner!

Visited June 2012
Helpful?
Thank Dzhavad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Roberto Ristorante also viewed

Nueva Andalucia, Marbella
Puerto Banus, Marbella
 
Puerto Banus, Marbella
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing