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“A big Shock”

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MS Aguamarina Apartments
Ranked #47 of 71 Hotels in Torremolinos
Newcastle upon Tyne, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A big Shock”
Reviewed 9 July 2014

I have just stayed at this hotel for a week with my grandaughter, 2nd July to the 9th. the outside looked fine, what you expect for a 3 star property. We were allocated a room on the 2nd floor, and I am sorry to say, it was the pits. No balcony or terrace, bars on the window, no natural light, even through the day when we came in from the beach, it was like night time in the room, always had to have lights on. A huge wall outside, we could not even see a glimpse of the sky. I did ask to be moved but was told in quite a nasty manner, the hotel was full. The maid service was appalling, the towels and bed linen was changed the day before we departed! The TV did not work and although I do not go on holiday to watch tv, it would have been nice to have had something to watch at night when we came in. I complained about this several times but no technician came to even look.The toilet kept flooding, again nothing done. We were on the half board option and the meals were absolute rubbish. No choice, lots of fish all the time and always chips, and the odd times there was a bit meat, it was cold. No variety in desserts either. I have stayed in Torremolinos many times before and have always had good feedback to give but I would not recommend this hotel to anyone and I certainly would not visit again

Room Tip: If you must go to this hotel, you need a room higher up, certainly not on the 2nd floor
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Susan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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322 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
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scotland
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 June 2014

what a shock this was !!! this must be the biggest bedroom in torremolinos , and the bathroom had a sunk in bath that would fit more than one person , the bed was massive and the seating area was a great space as well , the check in staff were great no fuss no dramas , at night no noise from the street but some guest's going back to there rooms were loud , but this was no big deal as its over in a flash , very , very basic breakfast dishes on offer , but for room only , yahoooooo

Room Tip: the rooms over looking the pool get the sun all day, , I was on the 3rd floor with no view to the ba...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
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    • Service
Helpful?
4 Thank tws137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 June 2014

We stayed at the Aguamarina for a week with a couple of friends. Our travel agent booked us into a superior room on the 2nd floor, a lovely large room with a balcony, pity the view was of a tree, but nevertheless a nice room, only downside is there is not enough room in the kitchenette area to prepare food but seeing as we dont do any cooking other than toast this didnt cause us a problem. The bathroom was of a good size and you got complimentary toiletries.
The location of the Apartments was good, just 5 minutes walk to the lovely Torremolinos beach and 5 minutes from the town centre shops and bars.
The only downside I can say about this is the pool area, the pool is of a reasonable size but there is definately not enough sunbeds for the size of the place, If you didnt go down at 8am to reserve one (which most people did) you didnt get one, we only managed to get around the pool one day, the rest of the time we had to go to the beach. The sunbeds on the beach are 4.50 Euros but they are fabulous and very comfy so if you dont mind paying, do that.
Overall this is a very nice complex and would definately stay there again.
I am curious to know what the other room types are like as I cannot imagine they are as good as the superior room we had, if the charge to stay in this room is not too much I would advise you book a Superior Room.

Room Tip: Superior Room all the way.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mickmandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2014

Just returned from a weeks stay. We got a bargain deal and only paid £100 each for a week so we didn't expect much as it was so cheap. We were pleasantly surprised. Its basic but spacious and all room have been recently painted and have new sofas in the sitting room. The best thing about the hotel is its location and the lift up to town which saves a good 20 minutes. Overall I wwould stay again if we got it at around the same price.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debbie825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ferndown
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2014

A very attractive hotel on approach and set back from the beach area. The reception area clean and the staff very helpful. Unfortunately the room we had was very inadequately sound-proofed. We heard every noise from the apartment above us and those adjoining. People came in late, often well after midnight shouting and slamming doors and running up and down the corridors outside. We had to ask for a kettle and remote for TV (again receptionist very helpful) and the room was only cleaned once during our six day stay. There was also no hotel or local information to be had on arrival, so do your homework before you go. I would say the hotel is in a great location but basic and ideal for those just using it as a base and those with with families-but not if you want a restful getaway.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

The apartment was adequate - just - for our needs except no kettle ! Spoilt by all sunbeds being reserved by 9am ! and such noisy yobs below us in the pool/bar area we couldnt sit on our balcony or ever have the door open - we complained but desk clerk wasnt interested at all . Pool was nice if you didnt need a seat ! and its near the beach and quieter end of Torremolinos .Rooms only serviced 3 times a week which would have been nice to know -no info about the hotel is provided at all.

Room Tip: not the first floor too noisy ! maybe 5 or 6
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anthony34141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava, Slovakia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2014

We have just returned from apartmahotel MS Aguamarina. We (one young couple)were very sadisfied. We have received the apartman with enough sized room with kitchen, with air condition and fridge, what is big advantage in hot summer. The cleaning of room is every second day, please don't hang the sign: "Don't disturb" these days....:)) In front of apartman is swimming pool and sunbeds. It is advantage for family with children (there is too small swimming pool). But sunbeds are taken too fast. The staff is very helpful and willing. With breakfast and dinner we were sadisfied (allways vegetable salad, fish, meat, soup, sweet, fruits....) You can make any combination of food:) The hotel is located close to the sea. Next advantage. The beach and sea are clean. But some spanish people are too noisy, you have the feeling, that there is compatition in the screaming. The toilets on the beach are missing, at least we did not find them (it is only in the bar). There is planty of shells on the beach. You can make beatiful collection. Nightlife: we have visited bars in the La Carihuela. It seems to be boring place for young people, but suitable for elder and family and people, who don't like crowdy turistic area.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Daniela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MS Aguamarina Apartments

Property: MS Aguamarina Apartments
Address: Calle Bajondillo 57, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #47 of 71 Hotels in Torremolinos
Price Range (Based on Average Rates): £
Hotel Class:3 star — MS Aguamarina Apartments 3*
Number of rooms: 130
Official Description (provided by the hotel):
Ms ApartHotel Aguamarina is a building of apartments and studios situated in the tranquil and well known area of Bajondillo in the municipality of Torremolinos . Its prominent location next to the best beaches in area, with a great selection of cuisine, beach bars and night life, make MS Aguamarina apartments the best choice to relax and enjoy your holidays. Only 500 meters away from the renowned Calle San Miguel, where you can shop whilst discovering the atmosphere of the Costa del Sol .Apartments MS Aguamarina are equipped with direct phone dial, safe (at additional cost) and satellite dish TV (7 channels, in Spanish, English, French, German and Italian), air conditioning and central heating. All our apartments have terraces (the majority with sea views), American kitchen with microwave and full bathroom. Ask about the supplement for extra beds; for four people in 1 bedroom apartments and for 6 people in 2 bedroom apartments. The studios at MS Aguamarina are equipped with direct phone dial, safe (at additional cost) and satellite dish TV (7 channels, in Spanish, English, French, German and Italian), air conditioning and central heating. American kitchen with a microwave and full bathroom. Ask about the supplement for an additional bed to sleep 3 people. Check in: 14:00Check out: 12:00 CHILDREN AND ADDITIONAL BEDS Children under 2 years of age are freeThe maximum number of additional beds per room is oneThe cot service for minors is to be paid directly in the HotelAdditional beds and cots are available only on request. The Hotel has to confirm availability.No animals allowed. ... more   less 
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Also Known As:
Ms Aguamarina Apartments Hotel Torremolinos
MS Aguamarina Apartments Torremolinos, Costa Del Sol, Spain

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