We arrived fot the 2nd time this year expecting room 802 after receiving this from the hotel months ago...we have reserved room 802 for you, from a lady called isabel only to be told on arrival that this room (frontal sea view) was occupied and we were put in room 808. I showed reception the confirmation email for room 802 but I was rudely shooed away by paco. The next error by reception was when we requested a 6.30am wakeup call on the Thursday. We watched the receptionist write down our request but we never received the call (i set my phone alarm to be safe) luckily we weren't catching a flight!! great hotel but very poor customer service. Dont expect what you requested when booking this hotel!
- Official Description (provided by the hotel):
- Sol by Melia present Sol Don Pablo has a privileged location, right on the Bajondillo beach promenade, in Torremolinos (Malaga), part of the Sol Don Hotels complex together with Sol Don Pedro and Sol Don Marco. Is the perfect choice for family or friends, has 443 rooms decorated in Andalusian style and equipped with double bed or twin beds (subject to availability), desk, satellite TV, telephone, terrace / balcony, mini bar (*), safe (*) and full equipped bathroom, hairdryer, magnifying mirror, bath with shower or walk-in shower (subject to availability). All rooms are non-smoking, except those found in the third and fourth floor. Wide and varied day and night entertainment program, for adults and children (5-12 years). Sol Don Hotels Complex has 6 outdoor swimming pools for adults, 2 children's outdoor pools, 1 indoor heated pool in winter (in Sol Don Pablo) and 2 hot tubs, surrounded by gardens and overlooking the sea. Different dining areas (Restaurant Casares, Cordoba Restaurant, Bar Bangkok, Bar Andalucia, Bar Patio, Bar Romano and pool bar); free internet connection (WIFI) throughout the hotel; Internet corner (E - point) (*); Private and public parking (*); Spa and Hairdresser (*); Convention Center with 10 meeting rooms and can accommodate up to 500 people (*). A few minutes from the Torremolinos center and close to the airport, Malaga and Puerto Marina. (*) With charge. ... more less
- Reservation Options:
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- Also Known As:
- Sol Don Pablo Torremolinos, Costa Del Sol, Spain
- Sol Melia Torremolinos