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“Caterpillar event”
Review of Sol Don Pablo

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Sol Don Pablo
Ranked #10 of 72 Hotels in Torremolinos
Certificate of Excellence
Skillingaryd, Sweden
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Caterpillar event”
Reviewed 14 December 2013 via mobile

Good hotel close to the beach, big rooms suitable for families. Clean hotel. Staff is very friendly. Plenty restaurants in the neighbourhood. Even walking distance to the old city center.
Good hotel close to the beach, big rooms suitable for families. Clean hotel. Staff is very friendly. Plenty restaurants in the neighbourhood. Even walking distance to the old city center.

Stayed September 2013, travelled on business
Helpful?
1 Thank Erwin_Lever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaimefloyer, Manager at Sol Don Pablo, responded to this review, 6 January 2014
Dear Erwin_Lever,
Thank you for taking time to review the Sol Don Pablo. I am glad that you enjoyed your stay and I appreciate all your positive comments about the hotel and it's location. I hope that we will see you again in the future, possibly on a family holiday.
Kind regards,
Jaime Floyer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (606)
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Preston
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 December 2013

Just returned from a long weekend break with my 14 year old Granddaughter. Couldn't fault the hotel at all. Room was spacious with lovely bathroom, everywhere very clean and lots of choice at meals. Chose a room on the 'sunny side' and wasn't disappointed - fantastic weather for November/December. Would definitely return.

Room Tip: Room on 'sunny side' was lovely
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Prestonpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaimefloyer, Manager at Sol Don Pablo, responded to this review, 6 January 2014
Dear Prestonpal,
We very much look forward to welcoming you back in the future. I am so glad that the trip was a success.
Thank you for letting us know you views on Trip Advisor.
Kind regards,
Jaime Floyer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cardiff
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 2 December 2013

Second visit check in better than last time, the gentleman checking us in was friendly and we were in the room straight away. The rooms are spotless, clean and very well looked after the bathrooms are excellent (shower only) if a little dated, We had a non sunny room as we like the sea views down to Malaga and watching the planes come in to land very little noise as about 5 miles away, The food is very good but don't expect the full english the hotel caters for its market and with fresh fish and a good selection of international food every night it was a refreshing change to eat international dishes. Cleaners are exceptional and the bar staff were very helpful as were the waiters.
The reception staff how rude and unhelpful can staff be before the hotel takes any action. Paco i think checked us in very helpful, the others just notice you and ignore you,On 4 occasions we waited at reception whilst they finished their conversations with each other ignoring us and other guests. Unhelpful shrugs of shoulders and please remember that even though i may be from Britian i lived and worked in Spain for 5 years and do understand what you say to each other in Spanish.
Overall we had a good holiday and did yes the christmas shopping in Malaga excellent shopping, The weather was good and we relaxed.
This hotel is a good hotel but please for the second year running give the reception staff customer service lessons I dont care about what you have been up to last night and obviously conversations about other guests should not take place on the reception desk neither should personal calls when guests are waiting. Reception is a vital area of any hotel and this reception's staff should learn and deliver customer service.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank cdave10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaimefloyer, Manager at Sol Don Pablo, responded to this review, 6 January 2014
Dear cdave10,
Many thanks for your review of the Sol Don Pablo. I am really sorry to hear your comments about the reception, especially in light of the fact that you seem to have enjoyed all other aspects of the hotel and the area so much. We take your comments seriously and will use the information to try and improve this aspect.
I hope that we will have the opportunity to show you an improved service in teh future.
Happy New Year and Kind regards,
Jaime Floyer.
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scotland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 November 2013

Just returned from another really great time at the Sol Don Pablo.From the minute you arrive your holiday is a happy experience.All staff ,from all departments,including the ground staff who keep the grounds immaculate,work so hard to ensure their guests have a lovely stay during their time at Don Pablo.The whole experience throughout,rooms food entertainment and staff deserve a huge pat on the back for all their efforts,once again we were not disappointed with our choice.We are already looking forward to our next visit.Thank you Don Pablo

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank toyata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaimefloyer, Manager at Sol Don Pablo, responded to this review, 1 December 2013
Dear toyata,
The staff really appreciate your positive comments about your stay at the Sol Don Pablo and we hope that you have many more happy holidays with us.
Merry Christmas and Happy New Year.
Jaime Floyer.
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Leeds, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 November 2013

Stayed at the Sol Don Pablo for nine nights in November and would recommend it to anyone who wants a real Spanish experience. The hotel has a very Moorish feel with spacious public areas and beautifully kept gardens throughout the three hotel complex. From the moment you check in to leaving you are made to feel welcome. Our maid on the fifth floor was exceptional and even kissed us goodbye. The food served in the beautiful dining room was amazingly varied and there should be something to suit everyone. The bar staff are so friendly and make you feel welcome and the entertainment crew do a fantastic job. Evening entertainment is very good particularly the Friday flamenco show. Speaking to the guests taking part in the daily activities such as archery and air rifle shooting I was struck by the number of people who return over and over again. I can't wait to return myself.

Room Tip: If you want views towards Malaga choose east side high floors.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaimefloyer, Manager at Sol Don Pablo, responded to this review, 1 December 2013
Dear David W,
Thank you for choosing the Sol Don Pablo for your holiday. I am so happy that you enjoyed the atmosphere and style of the hotel and the complex so much. Obvioulsy we aim to provide all the home comforts but it is important to us that our guests feel an Andalucian welcome too.
Let us hope that you too can make a little tradition of coming home the the Sol Don Hotels from time to time.
Kind regards and Holiday Wishes.
Jaime Floyer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, Scotland, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 November 2013

we are regular visitors to this hotel so were really upset to discover that since our last visit, they had introduced parking fees for the newly expanded hotel car park. 8 euros per day! We visited at the beginning of October and the car park was empty. Not surprising. The hotel was up to the usual standard and we got the impression that the staff did not totally agree with the new fee. A bit shabby, particularly when you are caught unawares. Put us off the hotel.

Room Tip: book the sunny side in winter and the side sea view in summer.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Wilma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaimefloyer, Manager at Sol Don Pablo, responded to this review, 1 December 2013
Dear Wilma M,
I am so sorry that you were disappointed to find that we now charge for parking at the hotel. Since last year we have remodelled the car park, enclosing it and making it secure which is the primary reason for introducing a charge. It also ensures that the parking is now reserved solely for our guests and not people from neighbouring apartments, meaning that there is space for guests, summer or winter. In winter months there is always plenty of space to park in the streets surrounding the hotel although we cannot offer a security service there.
I hope that this new development will not discourage you from returning to the Sol Don Hotels.
Kind regards and Holiday Wishes.
Jaime Floyer.
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cork
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2013

recently at don pablo for our annual holiday.staff at reception often get bad review.the 2 girls at reception on this occasion could not be nicer or more helpful.Nightl entertainment was outdoors,due to the unusually warm weather for Mid October.Food was as normal varied and possibly improved on our previous visits.one would be very fastidious if one did not find some suitable dishes.the hotel is well located and acroos the road from the promenade.Lots of activities apart from the pool for those so inclined.Have visited now for a number of years so I may be predjudiced,but then I have been in other Hotels which make you realise the difference a good hotel can contribute to a holiday.being able to attend the enter tainment in the Don Pedro is a nice bonus.Probably visit again in 2014.Definitely one of the best hotels in Torremolinos.

Room Tip: rooms on Malaga side are shadier in high season
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  • Stayed September 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cds11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaimefloyer, Manager at Sol Don Pablo, responded to this review, 1 December 2013
Dear cds11_11,
Thank you for choosing to come back to the Sol Don Pablo and for taking the time to write your review. I am so happy that you enjoyed your holiday again and that you took in the entertainment in different parts of the Complex.
I hope that we have the chance to welcome you back again soon.
Merry Christmas and Happy New Year.
Jaime Floyer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Don Pablo

Property: Sol Don Pablo
Address: Paseo Maritimo S/N, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Torremolinos
#7 Luxury Hotel in Torremolinos
#7 Romantic Hotel in Torremolinos
#7 Family Hotel in Torremolinos
#8 On the Beach Hotel in Torremolinos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sol Don Pablo 4*
Number of rooms: 443
Official Description (provided by the hotel):
Sol by Melia present Sol Don Pablo has a privileged location, right on the Bajondillo beach promenade, in Torremolinos (Malaga), part of the Sol Don Hotels complex together with Sol Don Pedro and Sol Don Marco. Is the perfect choice for family or friends, has 443 rooms decorated in Andalusian style and equipped with double bed or twin beds (subject to availability), desk, satellite TV, telephone, terrace / balcony, mini bar (*), safe (*) and full equipped bathroom, hairdryer, magnifying mirror, bath with shower or walk-in shower (subject to availability). All rooms are non-smoking, except those found in the third and fourth floor. Wide and varied day and night entertainment program, for adults and children (5-12 years). Sol Don Hotels Complex has 6 outdoor swimming pools for adults, 2 children's outdoor pools, 1 indoor heated pool in winter (in Sol Don Pablo) and 2 hot tubs, surrounded by gardens and overlooking the sea. Different dining areas (Restaurant Casares, Cordoba Restaurant, Bar Bangkok, Bar Andalucia, Bar Patio, Bar Romano and pool bar); free internet connection (WIFI) throughout the hotel; Internet corner (E - point) (*); Private and public parking (*); Spa and Hairdresser (*); Convention Center with 10 meeting rooms and can accommodate up to 500 people (*). A few minutes from the Torremolinos center and close to the airport, Malaga and Puerto Marina. (*) With charge. ... more   less 
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Also Known As:
Sol Don Pablo Torremolinos, Costa Del Sol, Spain
Sol Melia Torremolinos

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