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“Almost there just a little more attention to detail”
Review of Sol Don Pablo

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Sol Don Pablo
Ranked #9 of 71 Hotels in Torremolinos
Certificate of Excellence
Reviewed 5 July 2014

I am the type of person who spends ages when selecting an hotel and even though I researched others in the area and further afield I kept being drawn back to the sol don Pablo. I agree that the reception staff could be more friendly and informative. In addition we had to wait 1 hour and then a further hour for both rooms to be ready. We chose a triple with our 4 year old and got a fold up bed which was not ideal but as we was there for 5 days we didn't complain and she didn't even. Also I did email them ahead of our stay to see if anything could be done to make stay more special for other family we travelled with as there first holiday away and birthday but they did not respond to my request. This hotel ticks most of the boxes we had what I believe to be an older style room as no walk in shower but the room was immaculate and the cleaners great. We went full board and the food was perfect as caters for everyone, plentiful and great variety too the point that I was sick of the sight of food by the time we left and definitely came back a little heavier. Drinks are reasonably priced with a bottle of red for 9.50 euros water 2.00. Cocktails considerably more. Although you can access the other hotels we didn't as this had everything we needed great location, nice pools, good availability of entertainment day and night. Initially I was a bit skeptical as predominately attracts the maturer client but nothing to worry about as the clientele was very varied. Only downside was the pools was freezing could maybe be slightly heated but this did not prevent my daughter using teeth chattering an all. Location ideal as not far from the airport and right on the beach which is lovely but again freezing for this time of year and have to pay 9 euros for 2 sunbeds. All in all I would highly recommend this hotel too others as is up there with the best and would not disappoint.

  • Stayed: June 2014, travelled with family
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1  Thank Olivia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 July 2014

We stayed at this nice hotel just across from the beach for almost a week in late May, 2014. There were good and not so good things about it. When we arrived, the gentleman at the front desk seemed quite disinterested in us, despite my attempts to engage him in English and Spanish. We were simply checked in and handed a map of the place and sent on our way to the elevators. No bellman. No orientation to the building nor to the fact it is connected to 2 other partner hotels. Nothing. I ran into some other tourists the next day who were complaining about the lack of orientation, too. No one told us for example, where to find pool towels, if we had access to one or more pools, meal times. Only some of this information appeared in another brochure in the hotel rooms. Whether or not they had room service, I have no idea. Wifi? No one said anything but I discovered it was only available for free in the lobby. Lots of people sitting there early morning and late afternoon using their laptops!

We asked about a bank machine and were sent to the front desk of one of these three hotels. There, 2 male staff at reception confirmed there was a bank machine at the shop outside the gate (beach side) but not to use it because it was not reliable and to walk instead down to the main traffic circle (by the Tourist Information booth on the promenade) and walk up past the condos to the next intersection where we could find quite a few bank machines. Well, we did this only to discover later that there's a bank machine near the Irish pubs (just the other side of the Tourist Info Ctre) and... we saw lots of people using the ATM outside our hotel to boot! Hmm.

The entrance to the hotel from the beach promenade street is locked at a certain hour. No one told us that. We tried to get back in around 10 pm. Gate was locked. Pushed a button numerous times and finally, finally got back in. Similar problem with a gate that is always locked at the top of the stairs nearby that goes up to a restaurant (closed for the season) and the upper pool deck.

We were checked into an adequate room on the 9th floor with 3 beds (no balcony) but not the one we had booked and if my husband hadn't popped back down to the front desk, I wonder if we would have been relocated to the room with the King Size Bed with a balcony (on the same floor). He was told it was a simple transcription error from one list to the other when we checked in. Hmm. either way, both rooms were very clean and looked comfortable.

Our room on the 9th floor was situated towards the front lobby side of the building and had a lovely view. The bed and linens were clean and comfortable. Our room had a connecting door to the next one. Absolutely no soundproofing there! We could hear every single word the people next door were saying. Ugh. Didn't like that at all. (I'm sure they didn't either.) Thankfully they weren't big partiers! The bathroom was large and modern.

Lobby and other sitting areas: quaint with some old world charm but the furniture is very old and worn. The lobby bar/lounge was mostly quiet but at night had live entertainment and was packed each night. We only popped in from time to time, but what we saw was pretty good.

Pool bar and café (upper level near street entrance to beach). This is the only place we found fabulous, cheerful staff. The 2 women working here are SUPERB. And no matter how busy it got there, they never lost patience with anyone. We sat for long periods everyday near this pool and could see them from that vantage as well as have them serve us at the café for lunch. These ladies deserve tips!

Breakfast buffet. There is a very good selection here. Try their churros. I dipped them in the pancake syrups. Yummmmm!!! Coffee is okay but people don't seem to realize there are actually 2 machines in this restaurant so there is often a very long lineup at the one. Sooooo many people waiting to get hot water and tea bags. This does impede getting that darn morning coffee to get started. Ha-ha. (Perhaps this is because this hotel caters to Irish Senior's tours? :) ) We have no idea about lunch or supper in this restaurant. No one told us. Don't know if it was a la carte or menu or both. Looked like buffet. However, with all the great little eateries out on the promenade, we felt no need to eat here.

As stated, we often parked ourselves for a good part of the day at the 'upper' pool . Yikes! Freezing water!! Awful. Too bad, too because it was too cold to go into the Mediterranean so we opted for the pool. Darn. It really was rare to see anybody in any of the pools (except kids). Lots and lots of chairs around the pool, but go up a little higher and there are even more decks. They face the hotel or the beach. Lovely.

There were challenges with the shade umbrellas on the sundecks. By accident I ran into a man who seemed to be a general manager early one morning and asked for a little help (in Spanish and English). Oh, he was great! He was so professional and guest-oriented! What a pleasure! And not only did he get someone to help us quickly, he took a look around at other problems with the umbrellas (problems with the bases) and within the week we were there... voila.... all the bases were replaced with new ones that wouldn't tip over. Hooray!

Well, that is all we have to offer. Nice, comfortable hotel. Great churros. Great location. Pretty good entertainment in the evenings! Great female staff at the upper pool bar and café.

  • Stayed: May 2014, travelled as a couple
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1  Thank TrueCanucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

We have just returned from Sol Don Pablo, in Torremolinos

Good points:
the hotel was nice and clean,
the bedrooms are nice and clean
the dinning area, and food was very nice, plenty to choose from.
Good choice of swimming pools
The pool and garden area very clean
the entertainment was brilliant!!
Right on the sea front, perfect location

Negatives
the staff in this hotel are very miserable and unfriendly, they do not like putting themselves out for you as all!!!
We got no information at all regarding where anything was in the hotel,on arrival!!
We tried to be friendly to the bar staff, but forget it!, not one member of staff smiled in 11 days we stayed their!!
there is not enough parasols around the pool areas!!

If you want to go to a nice friendly hotel then I would recommend the Riu or H10 hotels,
I will never go back to this hotel just because the members of staff spoilt it for us, very disappointed!!!

Room Tip: pay for sea view, is a must
  • Stayed: June 2014, travelled as a couple
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3  Thank lisa6479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

We paid for wi fi in two rooms during our recent stay the signal in both rooms very poor and intermittent we complained but got no better reception and eventually got a partial refund but no wi fi !! We have stayed in this hotel many times with very few problems but having paid for a service and not received it was very frustrating .

  • Stayed: June 2014, travelled with family
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2  Thank jimmyhill55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

I stayed here for a week with family and there was something there for all ages. The hotel reception is very imposing and sets the scene right from the start. The hotel and rooms were spotlessly clean with daily cleaning and towel changes etc. The bathroom was particularly impressive with walk in shower and lovely raindrop shower head.

There are three hotels in the complex and you can use the facilities of any of them. Buffet breakfast and dinner was fresh and plentiful, served in a fancy dining room with friendly staff.

I enjoyed the activities every day, with Yoga, Spinning, Zumba and aquagym to choose from.

The hotel is right on the beach - just a 1 minute walk across the street to the promenade that goes for miles in each direction.

The pool area has lovely shaded areas, which meant you weren't constantly trying to move chairs around to stay under an umbrella as the sun moved around.

My 80 year old Mum was with us, and she found it very easy to get around the complex and down to the beach and out and about.

It's a bit of a walk to get up to the main part of Torremolinos, but honestly, the beach has everything you'd need for your sun holiday anyway so there's not a lot of need to go up there.

Only slight down point is the activities in the evening which are very loud if your room faces the pool. But they finished early so not too much of a disruption.

I would definitely stay here again.

  • Stayed: June 2014, travelled with family
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4  Thank travel_mad09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014 via mobile

We have just returned from a week with our 16 month old and had a fantastic time.

The hotel is lovely and clean,reception staff are friendly and quick.

Breakfast is amazing! So much choice,fresh and delicious.

Rooms are clean,have a tv, fridge and hairdryer. The bathroom had been recently refurbished and had a large walk in shower. We stayed in room 316 which overlooked the entertainment stage and pool and was also sea view. Rooms were cleaned daily.

There are a range of pools which are clean and not too cold. We found the small and shallow children's pool great. There is also an indoor pool and warm jacuzzi. There is a pool bar.

The shops, beaches and restaurants are right on the doorstep. The town is a short walk away but is up a lot of steps however there is a lift service for 1 euro per person which is handy. There are a lot more shops, pubs and restaurants in the town centre. There are water sports available on the beach.

Entertainment was ok. All outdoor. There is an indoor sports bar too. Children's disco at 9.45, then bingo etc (in several languages) then the main show, usually singer or dancers. There was aqua aerobics etc during the day.

The hotel was perfect for us and we had a lovely relaxing break.

  • Stayed: June 2014
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1  Thank lauren166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

We have just returned from a week at this hotel, it came up to all my expectations, food good ,rooms clean,beds comfortable, entertainment well it exceeded all my expectations it was the best hotel entertainment I've seen, we only saw four of the seven nights we were there.The only thing I was disappointed in was the lack of cheese selection at dinner as I don't like desserts. The only other comment I have is just that in common with most hotels the tiles are very slippy in the bathroom especially if they get wet, I had quite a nasty fall and judging by the bruising it could have been a lot worse I didn't see the water on the floor. It's not a complaint it's just to make people more vigilant.

Room Tip: In summer get a room facing toward Malaga as it only gets sun in the morning as is pleasant to sit i...
  • Stayed: June 2014, travelled as a couple
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1  Thank Retiree05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaimefloyer, Manager at Sol Don Pablo, responded to this reviewResponded 29 June 2014

Dear Retiree05,
Thank you for taking time to write up your review for the Sol Don Pablo. I am delighted that you enjoyed your stay so much and hope that we see you again in the future.
I have taken note of your comment about the cheese selection and am sorry to hear about your fall in the bathroom.
Thanks again.
Kind regards,
Jaime Floyer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Don Pablo

Address: Paseo Maritimo S/N, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Torremolinos
#6 Luxury Hotel in Torremolinos
#7 Family Hotel in Torremolinos
#7 On the Beach Hotel in Torremolinos
#7 Romantic Hotel in Torremolinos
Price Range: £75 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Don Pablo 4*
Number of rooms: 443
Official Description (provided by the hotel):
Sol by Melia present Sol Don Pablo has a privileged location, right on the Bajondillo beach promenade, in Torremolinos (Malaga), part of the Sol Don Hotels complex together with Sol Don Pedro and Sol Don Marco. Is the perfect choice for family or friends, has 443 rooms decorated in Andalusian style and equipped with double bed or twin beds (subject to availability), desk, satellite TV, telephone, terrace / balcony, mini bar (*), safe (*) and full equipped bathroom, hairdryer, magnifying mirror, bath with shower or walk-in shower (subject to availability). All rooms are non-smoking, except those found in the third and fourth floor. Wide and varied day and night entertainment program, for adults and children (5-12 years). Sol Don Hotels Complex has 6 outdoor swimming pools for adults, 2 children's outdoor pools, 1 indoor heated pool in winter (in Sol Don Pablo) and 2 hot tubs, surrounded by gardens and overlooking the sea. Different dining areas (Restaurant Casares, Cordoba Restaurant, Bar Bangkok, Bar Andalucia, Bar Patio, Bar Romano and pool bar); free internet connection (WIFI) throughout the hotel; Internet corner (E - point) (*); Private and public parking (*); Spa and Hairdresser (*); Convention Center with 10 meeting rooms and can accommodate up to 500 people (*). A few minutes from the Torremolinos center and close to the airport, Malaga and Puerto Marina. (*) With charge. ... more   less 
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Also Known As:
Sol Don Pablo Torremolinos, Costa Del Sol, Spain
Sol Melia Torremolinos

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