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“Wonderful time at the Melia Costa del sol”

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Melia Costa del Sol
Ranked #4 of 72 Hotels in Torremolinos
Certificate of Excellence
GreenLeadersPlatinum level
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful time at the Melia Costa del sol”
4 of 5 bubbles Reviewed 9 April 2014

We have visited Torremolinos several times and this time chose to stay at the Melia Costa Del Sol.
We enjoyed our 9 day stay. Our package included breakfast and dinner and the food was good. Not gourmet meals but a nice variety of dishes. Very friendly and helpful reception staff, particularly Nuria who always helped with a bright smile.
I would recommend the installation of fans in the bathrooms.

Room Tip: If you can afford it go for Junior suites...breathtaking view and much larger rooms
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Imonalisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Hotel Manager at Melia Costa del Sol, responded to this review, 11 April 2014
We are filled with happiness knowing that your stay with us was enjoyable and services offered filled your expectations, for us, comments like yours are what motivate all Melia Costa del Sol Team to give the best of ourselves, always working to provide quality.

We appreciate the intention and the time you took to share your experience at Melia Costa

We will be waiting for you with open arms on your next visit to Torremolinos.

Orlando Pérez - Deputy Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,447 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (692)
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Manchester, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 7 April 2014

Hotel in a good location. Nice hotel but the last night was ruined by a large corporate event. We were treated with very little regards. Waiters need to learn how to open wine properly or use screw tops

  • Stayed March 2014, travelled as a couple
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Review collected in partnership with Melia Hotels International

Helpful?
2 Thank Ian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Manager. at Melia Costa del Sol, responded to this review, 9 April 2014
Thank you for you review.
It is regrettable that your stay with us did not live up to the expectations previous stays have provided for you and we sincerely apologize for the unsatisfactory guest experience you had. Please allow us to clarify that the Melia Costa del Sol is classfied as a four star hotel. Having said this, it is never our intent to treat any of our valued guests with anything less than the highest standards of service and to hear that we fell short on this occasion is very disappointing. We appreciate your loyalty to Melia Hotels International and truly hope you will allow us another chance to demonstrate the level of service our brand is known for and that our guests have come to know and expect.

Warm regards,
Orlando Pérez - Deputy Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 6 April 2014

Much nicer than the hotel I'd stayed in previously. On the seafront. Nice room service very good. Had to wait 25 mins for a sandwich and she still couldn't make chips in time before we left but nice enough lady ;-). It's down by the beach which is great but if you wanted to get up to the town there are lots of stairs. Definitely nice enough to stay. Wouldn't say it's 4 star as advertised but I'd give it a 3.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelchick6383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Manager. at Melia Costa del Sol, responded to this review, 8 April 2014
Thank you for taking the time to post a review of your recent stay with us on TripAdvisor.
We greatly appreciate your feedback , we are sorry that you also had some disappointing comments to make regarding our Room Service Department. Please rest assured we have taken all your points on board for immediate consideration as this was clearly not up to our usual Melia Hotels International standards. We have been fortunate to receive many complimentary reviews since the hotel's opening in and I hope we will have the opportunity to welcome you back again for a second visit.

As well I would like to take this opportunity to inform you that Melia Costa del Sol has a lift service to the Old town. located just beside the hotel.



Yours Sincerely
Orlando Pérez - Deputy Hotel Manager
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Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 5 April 2014 via mobile

We stayed for only 3 days/ nights but found this hotel very comfortable with an excellent breakfast selection. Staff were friendly and helpful. Excellent gin and tonic in the comfortable bar. Would definitely recommend it.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Manager. at Melia Costa del Sol, responded to this review, 8 April 2014
Thank you for posting such a positive TripAdvisor review and thank you for choosing to stay with us on your recent visit to Melia Costa del Sol .
It was a pleasure to have you with us and we look forward to welcoming you back on your next trip to Costa del Sol .


Yours Sincerely

Orlando Pérez - Deputy Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tillicoultry clackmannanshire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

Just returned from our first stay at the Melia hotel although have been to Torremolinos many times. The hotel is first class, modern,clean, very comfortable and in a great location. Our room was excellent and the bed so comfortable (would love to know the make of the matress so I could get one for my own home). The staff were very efficient and helpful at all times and made our stay a pleasure. The food was absolutely fabulous, more restaurant quality than that found in most hotels. The chefs have to be congratulated on the quality and variety of food that they provide- plenty to please all tastes.Evenings were low key with a guitarist and keyboard player providing the entertainment- both were very good. The only suggestion I would make which could be provided is a courtesy room for guests leaving later in the day,so they may change and prepare to leave for the airport.
This minor point apart I would definitely recommend this hotel and hope to return soon

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank christine052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Manager at Melia Costa del Sol, responded to this review, 8 April 2014
Thank you for your review.
We are glad to see thatyour recent stay was satisfactory and are also grateful for your comments about the service you experienced. Feedback from our guests, both positive and negative is important to help us to constantly improve our service.
Regarding your questions about our beds , can be purchased at meliastore on the web.
We look forward to seeing you soon again at the Melia Costa del Sol

Warm regards,

Orlando Pérez - Deputy Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

We came here last year with another couple and had a great time so we decided to come back this year. The hotel is still just as good if not better!. it is spotless, the staff are efficient, polite and courteous from the moment you arrive. We asked for rooms next to each other and its great as you share a door from the corridor and then have your own bedroom door. The breakfasts are beautifully laid out. We didn't have an evening meal there but it looked very popular. There were some children but not many and I'm not sure it s really a kids hotel. Would thoroughly recommend it

Room Tip: Pick a room not on the ground floor for a better view
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LouiseTraceyW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Dep. Hotel Manager at Melia Costa del Sol, responded to this review, 5 April 2014
Thank you for your kind review!
We are delighted that you had a good stay at Melia Costa del Sol .
Our Team Members are one of our biggest assets; they are all professional, friendly, and eager to ensure that our guests enjoy their stay. It is such a pleasure when we can share positive comments such as yours with the team.
Thank you again for staying with us, and we very much look forward to welcoming you back to Melia Costa del Sol in a third visit.

Kind Regards.




Orlando Pérez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torremolinos
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 April 2014

We visit this hotel regularly three times per year. We like the comfort, the cleanliness, the Staff, the food and the position. We regard it as our "home from home". During recent years, however, the evening entertainment in the lounge has been radically cut and the comfort in the dining room has deteriorated, owing to a change in the furniture from comfortable to basic. Two years ago, BBC 1 and BBC 2 were made available in the rooms but, in March, 2014, they had disappeared. When I complained to the Manager, he immediately arranged for BBC 1 to be available in our room. We intend to continue to visit regularly but, owing to the poor entertainment, the basic dining-room furniture and the sparsity of the grounds, I would only recommend this Hotel reservedly. More suitable for Couples than Families.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
3 Thank George John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy. Hotel Manager. at Melia Costa del Sol, responded to this review, 4 April 2014
Thank you for taking the time to post a review of your recent stay with us on TripAdvisor.

We greatly appreciate your feedback and while we are delighted you enjoyed the cleanliness, staff ,etc. and, we are sorry that you also had some comments to make.
Neverthelles i consider importan to inform you that those changes have been made due to the demands of our present and future guests , market demands and the new Melia Brand standards.
We have been fortunate to receive many complimentary reviews since the hotel's new changes in and I hope we will have the opportunity to welcome you back again at Melia Costa del Sol.

Yours Sincerely
Orlando Pérez - Deputy Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Costa del Sol

Property: Melia Costa del Sol
Address: Paseo Maritimo 11, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Torremolinos
#2 Luxury Hotel in Torremolinos
#2 Spa Hotel in Torremolinos
#3 On the Beach Hotel in Torremolinos
#5 Romantic Hotel in Torremolinos
#5 Family Hotel in Torremolinos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Melia Costa del Sol 4*
Number of rooms: 540
Official Description (provided by the hotel):
Melia Costa del Sol is located in the resort of Torremolinos (Malaga) right in front of the Bajondillo beach and 300 m from the centre of the Torremolinos. The best option for unwinding, having fun and working in Costa del Sol, thanks to its excellent location, its complete and comfortable facilities and its superb service. The bright and welcoming double rooms (**), Junior Suites and Suites with fabulous sea views, a furnished terrace, AACC, Minibar (*), safe, LCD TV and a bathroom with hairdryer, magnifying mirror, amenities Melia; Different dining areas (Buffet Restaurant, Snack Restaurant and Lobby Bar); a renovated Sea View outdoor pool; 350 m2 Thalasso Spa Marino (*); Fitness Room; Free Wi-Fi throughout all the hotel; Parking (*); and a magnificent Convention Center with 15 meeting rooms with capacity for up to 450 people. 10 minutes from Malaga International Airport and 15 minutes from Malaga Ave station / Maria Zambrano. (*) With charge (**) Except some ground floor. ... more   less 
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Also Known As:
Melia Costa Del Sol Hotel Torremolinos
Sol Melia Torremolinos
Melia Hotel Torremolinos
Melia Costa Del Sol Torremolinos, Spain

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