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“Good Hotel”

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Melia Costa del Sol
Ranked #5 of 71 Hotels in Torremolinos
Certificate of Excellence
GreenLeadersPlatinum level
Rugby, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good Hotel”
Reviewed 27 April 2014

Spent 5 days at this hotel, reception staff on arrival were very nice. Hotel was nice, clean room with a good view and good location for the beach.

We were half board so sampled the breakfast and evening meals and there was always a good selection of food each night.

Didn't manage to try out the spa but it did look very nice and will definately try if we go again.

There is a lift at the side of the hotel which takes you half if not most of the way up to the town, there is a cost of 0.50 cents for the lift. The lift service was not advertised so we only found it by chance while out walking one day.

Would stay here again if visiting Torremolinos.

Room Tip: We were on the 7th floor and had a good view of the pool and sea.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
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Helpful?
3 Thank Valmck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Manager. at Melia Costa del Sol, responded to this review, 29 April 2014
First of all, and on behalf of all the Hotel associates and myself we would like to express our gratitude for choosing us as your hosts during your holidays in Costa del Sol , and for taking the time to write your opinion here on TripAdvisor.

We are very glad to read that you had such a lovely stay, and we would be delighted to receive you again in a near future , in our hotel or in another of the Melia Hotels Intl. around the globe .

Opinions such as yours are very much appreciated, as they show us that we are working in a correct way to satisfy our guests.

Thanks.

Orlando Pérez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Torremolinos
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2014

Just back from this hotel, very nice, clean and modern, however no entertainment and this was a bit disappointing, but it is right in front of the beach, and there are lots of restaurants and bars to walk to. Torremolinas has changed, it is not a party resort anymore, no live music allowed in any of the bars except the gay area!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
3 Thank Jackie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Hotel Manager at Melia Costa del Sol, responded to this review, 26 April 2014
First of all thank you for choosing Melia Costa del Sol Hotel and for your excellent review!

We are so glad to know your stay with us was nice! We really appreciate the time used in sharing your experience.

Looking forward to welcome you very soon!!

Thank you so much and best regards,


Orlando Pérez - Dep. Hotel Manager
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Bushey
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 April 2014

We were delighted to stay at this hotel in November, we had a lovely break and on the strength of this decided to go back when we had another break at the end of March. On our previous visit we had twin beds which were really comfortable but this time we requested a double. The bed was so hard it was like lying on concrete, I did however ask for extra pillows which were willingly given but we were both extremely uncomfortable.

We were only able to manage a short break and the Saturday night was a special night for us - we had been looking forward to it. We arrived at the Dining Room to find 2/3rds had been laid up for something else, so we were squashed into the remaining 1/3rd of the room. The noise was awful, the food limited and the staff were desperately trying to hurry us along. We gave in and went to the bar for a drink (which was set up with nibbles). I asked the waiter what was happening and he said a party of 400 were coming in. As we sat there more and more of the party arrived until we were surrounded and feeling really uncomfortable. The waiters were going round with drinks for the party and almost swerving to avoid us. We went back to our room (which only has BBC world news in English). If we had been warned we would have gone to dinner earlier and then gone out for a drink. There was no consideration for ordinary guests. We mentioned this on checking out and received an e-mail from the manager saying that this was a corporate hotel and the chances are it would happen again. We felt very let down - our break was spoiled by the lack of courtesy from the management.

Room Tip: Rooms overlooking the pool get more sun
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  • Stayed March 2014, travelled as a couple
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Helpful?
7 Thank fionaleanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Hotel manager. at Melia Costa del Sol, responded to this review, 23 April 2014
Thank you for you review. It is regrettable that your stay with us did not live up to the expectations previous stay at our hotel have provided for you and we sincerely apologize for the unsatisfactory guest experience you had. It is never our intent to treat any of our valued guests with anything less than the highest standards of service and to hear that we fell short on this occasion is very disappointing. We appreciate your loyalty to Melia Hotels International and truly hope you will allow us another chance to demonstrate the level of service our brand is known for and that our guests have come to know and expect.

Warm regards,
Orlando Pérez - Deputy Hotel Manager
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UK
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 April 2014

On arrival staff were friendly and helpful, the room was a good size and was clean. All rooms apparently have a sea view which was nice and we were on the 7th floor so we didn't experience any noise. The only down side to the room was that the pillows were really uncomfortable, however we were not there long enough to raise concerns with the staff.

The pool overlooked the sea, the only criticism here was the lack of beds, we went in April so it may be a problem in the height of season but the area was well kept and again clean. We ended up paying 9 euros on the first day for two seats on the beach opposite the hotel, the second day we got to the pool around 10am and managed to secure two seats.

Good location, a short walk to restaurants and a lovely promenade walk. There is a lift nearby for people who have problems with walking up stairs.

The breakfast bar was well stocked with a wide variety of food and the staff were welcoming. However, It was very noisy in the restaurant!

We would return as it was a nice hotel and good value.

Room Tip: Higher floors facing the sea/ pool are very nice
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JoJoBUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Hotel Manager. at Melia Costa del Sol, responded to this review, 17 April 2014
Thank you for your review. We are glad to see that the majority of your recent stay was satisfactory and are also grateful for your comments about the service you experienced. Feedback from our guests, both positive and negative is important to help us to constantly improve our service.
Neverthelles i consider important to inform you that as part of our improvements plan , new sunbeds are arriving to our hotel within the next days, and as well a new solarium area will be open at the beginning of June 2014.

We look forward to seeing you soon again at the Melia Costa del Sol

Warm regards,
Orlando Pérez - Deputy Hotel Manager
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Level 4 Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 April 2014 via mobile

On a sunny mini Break, we absolutely loved our stay at Melia Costa del Sol. Great large family room with massive balcony and fantastic sea view/sunset, so much choice for breakfast/dinner.The beach is just across the hotel and the weather was just amazing. Will come back again and can't wait :)

Stayed April 2014
Helpful?
6 Thank ebrousse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Hotel Manager at Melia Costa del Sol, responded to this review, 15 April 2014
Thank you for posting such a positive TripAdvisor review and thank you for choosing to stay with us on your recent visit to Melia Costa del Sol .
It was a pleasure to have you with us and we look forward to welcoming you back on your next trip to Costa del Sol .

Yours Sincerely

Orlando Pérez - Deputy Hotel Manager
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Music City
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 April 2014 via mobile

The location of the hotel is great. However the hotel itself is at best a 3 star. Paint is peeling from the walls and ceilings in both rooms I have been in. There is mold in the bathrooms, the air conditioning is turned off for the season regardless of the tempature in your room. My room was @ eighty degrees and there was no option but to open a window and let the hot sun in. I had to stay on the patio just to be able to be in my room. When I asked for air conditioning or a fan I was told it would cool off at night. No air conditioning in the spring regardless of the tempature. The carpet is stained and worn. The walls are all scuffed up and worn. This hotel is need of a facelift and some comfort.

Stayed April 2014, travelled with family
Helpful?
3 Thank enviroatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Hotel Manager. at Melia Costa del Sol, responded to this review, 16 April 2014
Thank you for taking the time to post a review of your recent stay with us on TripAdvisor.
We are sorry that you had some disappointing comments to make.

Please rest assured we have taken all your points on board for immediate consideration as this was clearly not up to our usual Melia Hotels International standards.

We have been fortunate to receive many complimentary reviews since the hotel's opening in and I hope we will have the opportunity to welcome you back again for a second visit.

Yours Sincerely
Orlando Pérez - Deputy Hotel Manager
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Perugia, Italy
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 April 2014

I stayed here for 5 nights and attended a conference during Easter 2014. The hotel appears as in the photos, clean and tidy. The service personnel are polite attentive and efficient. The breakfast has something for all dietary requirements (including gluten free rye bread and freshly pressed juice).

The included wifi was pretty solid in the rooms (but became a little iffy around midnight for some reason). The conference facilities were pristine. The hotel also has it's own elevator to take you most of the way up the cliff behind to access the town which is set back from the breach front.

The spa did require an extra payment however was a welcome facility for me to de-stress mid-conference. It was small, but had the essential water jet pool, wet steam room and dry sauna room.

With the beach promenade of Torremolinos right in front of the hotel, it was also easy to get some early morning exercise before my meetings.

This is a well run, functioning business or leisure hotel for the Costa del Sol.

NOTE: while I was there, they were working on the look of the facade, and so there is work happening during the day.

NOTE2: It was quite cool still in April and so I did get to test how well the air conditioning works.

Room Tip: I enjoyed having a patio window that saw part of the beach, and slept with it partly open to hear th...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CraigSunney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meliacost, Deputy Hotel Manager at Melia Costa del Sol, responded to this review, 16 April 2014
First of all, and on behalf of all the Hotel associates and myself we would like to express our gratitude for being with us , and for taking the time to write your opinion here on TripAdvisor.

We are very glad to read that you had such a lovely stay, and we would be delighted to receive you again in a near future , in our hotel or in another of the Melia Hotels Intl. around the globe .
Opinions such as yours are very much appreciated, as they show us that we are working in a correct way to satisfy our guests.

Thanks


Orlando Pérez - Dep. Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Costa del Sol

Property: Melia Costa del Sol
Address: Paseo Maritimo 11, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Torremolinos
#2 Spa Hotel in Torremolinos
#3 Luxury Hotel in Torremolinos
#4 On the Beach Hotel in Torremolinos
#5 Family Hotel in Torremolinos
#5 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Melia Costa del Sol 4*
Number of rooms: 540
Official Description (provided by the hotel):
Melia Costa del Sol is located in the resort of Torremolinos (Malaga) right in front of the Bajondillo beach and 300 m from the centre of the Torremolinos. The best option for unwinding, having fun and working in Costa del Sol, thanks to its excellent location, its complete and comfortable facilities and its superb service. The bright and welcoming double rooms (**), Junior Suites and Suites with fabulous sea views, a furnished terrace, AACC, Minibar (*), safe, LCD TV and a bathroom with hairdryer, magnifying mirror, amenities Melia; Different dining areas (Buffet Restaurant, Snack Restaurant and Lobby Bar); a renovated Sea View outdoor pool; 350 m2 Thalasso Spa Marino (*); Fitness Room; Free Wi-Fi throughout all the hotel; Parking (*); and a magnificent Convention Center with 15 meeting rooms with capacity for up to 450 people. 10 minutes from Malaga International Airport and 15 minutes from Malaga Ave station / Maria Zambrano. (*) With charge (**) Except some ground floor. ... more   less 
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Also Known As:
Melia Costa Del Sol Hotel Torremolinos
Sol Melia Torremolinos
Melia Hotel Torremolinos
Melia Costa Del Sol Torremolinos, Spain

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