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Gran Cervantes by Blue Sea
Ranked #33 of 72 Hotels in Torremolinos
Reviewed 16 May 2013

Just returned from The Gran Hotel Cervantes. Stayed for a week in May 2013 and was very pleased with the hotel and food. We were on the all inclusive option and to be honest don't know how the hotel makes any money. Great value holiday close by all transport links and amenities For our money we had the following;

A lovely spacious clean room with a nice balcony and well appointed bathroom. The shower was particularly nice, powerful with plenty of hot water, very refreshing after a long day in the sun.

Rooms made up daily and clean towels provided if required. Asked for extra pillow and was given 2 extra - no problem. Bed on the firm side but good quality not at all saggy which only encourage bad backs. Beds lovely and clean.

Breakfast, lunch and dinner all very well presented. All food types catered for. Breakfast incl - cereals, muesli, fruit, breads, pastries, bacon, sausages, eggs, crepes, churros, beans, tomatoes, hams, cheese, yogurts, tea, coffee, fruit juice. Not sure if there would be anything else one would wish for their breakfast. They had it all covered.

Lunch incl (all made an appearance in different variations everyday) grilled fish and grilled meats to order, paella rice, pasta and sauce, vegetables, chips, fish in sauce, meats in sauce/gravy, sausages, burgers, escalopes, potatoes, cold meats, cheeses, cold salad selection, breads, soups, gazpacho, fruits, ice cream, cakes, custards, creamed rice,

Dinner incl - mainly as above but also included a lovely array of shellfish platters, beautiful king prawns and mussels.

At both Dinner and lunch you help yourself to soft drinks, San Miguel, sangria or wine by the glass or bottle (red, white and rose), unlimited.

It is true that during the day all inclusive drinks are served in plastic cups however this I imagine would be for safety purposes as children and adults walking around barefooted by the poolside. Better safe than sorry. After dinner drinks are served in glasses, there are queues at the bar though. It is also true that some of the bar staff are not very happy looking however, I suppose they have a thankless job serving drinks continually to some (not all) drunken british tourists.

The entertainment was limited to Friday and Saturday and was mainly older style dancing however this did not stop others joining in. I expect it will be more frequent in high season.

In my opinion a sense of humour is required on any holiday, some people really need to lighten up and stop looking for things to complain about, perhaps this is their idea of the perfect holiday, COMPLAINING about everything. The hotel staff cannot be responsible for tourists attitude problems but they put up with it on a daily basis. If you want british food my suggestion would be to stay in Britain. Oops - then it wouldn't be so cheap And you don't get the weather.

As for stags and hens - these stags and hens usually book off season when hotels are quieter and not busy with families. They too need to enjoy their holiday and pay the same money as everyone else. Personally I found they provided some funny moments of my holiday and livened the place up for a few days. I think they would expect most children to be in school or nursery at this time too. Despite this I do agree that there are acceptable and unacceptable levels of behaviour, and people of both sexes should respect that there are other people around them.

Room Tip: We had street room which provided some good people watching and got good sunshine around 4pm onwards...
  • Stayed: May 2013, travelled with friends
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7  Thank carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 May 2013

Went to this hotel for three nights with 4 female friends, had an amazing time, food was delicious and always something to please you, wine with meals was lovely, nothing to complain restaurant was clean, rooms were clean it was spotless.....the only thing being drinks during day were limited to two at a time and in just small cups, when outside had to keep coming in as outside bar wasnt open. Pools were lovely. I would definatly go back with my friends again. Not sure if its a place for young children unless kids clubs were open. Perfect location though a stone throw from the train station and only 1.70 on train from malaga. Enjoy your holiday you cant go wrong!!!

Room Tip: Ask for pool view, although i believe all views to be fine
  • Stayed: May 2013, travelled with friends
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2  Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013

I returned from here on tuesday after a week stay,the hotel has a 4 star rating but i cannot see why, the hotel decor etc were good inside, outside patio chairs were broken,the staff were misarable apart from 2 hussan at the bar and woon in the restaruant, the drinks were ok but only small tumblers of beer so men would be back and forth to the bar which would be ok if the bar was staffed properly, 2 bar men on in the evening and one during the day in a all inclusive is rediculas. Now on to the food it was horrid they served the same things each sitting just in a different way hotdog sausages for breakfast then they were in the pialla at lunch time then in the soup at dinner. Snacks during the day was dry bread or cherry cake. You could only have icecream between 5 and6 pm .enternainment well fri and sat they had entertainment wich was a man on a key board playing spanish misic for the spanish outsiders who also got preferanitial treatment at the bar as they were paying .there cliental was 95% english surely the english should be catered for as us english keep the hotel afloat. Would never go back.

Room Tip: Corner bedrooms get a very large bellcony
  • Stayed: May 2013, travelled with friends
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2  Thank Lou S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2013

Just back from a four night stay with three friends. All married women, our ages range from 30 - 50. Reading through the reviews from 'excellent' to 'terrible', I found myself agreeing with parts of all of them.

The good:

The hotel is clean. The bed linen was spotless, the bathrooms clean and well appointed. The rooms are cleaned and fresh towels are provided every day. The housekeepers are to be congratulated.

The public rooms are attractive and airy.

The food is perfectly acceptable - actually that's a bit unfair, breakfast in particular is really very good and there is lots of choice. There are several different 'stations' dotted around the dining room, including one where a Chef cooks to order, and if you don't want any of the numerous fish/chicken/meat based choices served at every meal - fruit, cheese, a salad bar and bread are all readily available.

It's pretty centrally located (the Marina a short taxi journey away is lovely) and just a short hop to the airport.

The bad:

The two pools (one rooftop) are way too small for the size of the hotel. If we hadn't nabbed a space by 10.00, it was pointless trying - and that's in early May.

The Staff - almost to a man and woman, tar all guests with the same brush. Jaded as they are with the stags and hens, they are completely unsmiling. The Barmen in particular are stunningly surly.

The bedrooms are dated - not bad - just dated.

There are no tea or coffee making facilities in the rooms and no access to water/tea/coffee/soft drinks after 11.00pm when all the machines dispensing these in the hotel are 'suspended' - you can't buy tea or coffee at the bar and room service is suspended at 11.00 pm - so basically if you arrive late you go to bed thirsty.We arrived at midnight, tired and disorientated and had to go to bed without so much as a glass of water. It's a very biazarre thing to arrive at what is billed as a 4 star hotel and to have to worry about where to find water between 11.00 and 11.00 (other than at breakfast), and not to be able to get/buy/make a cup of tea when you get up! I would much rather they ditched the cakes left lying about and just put a kettle in each room or at least a bottle of water for the first night!

There is no hotel information in the room. We had no idea where to get anything from or where anything was. It's almost designed to prevent you from finding what you need and what is available. We discovered the sauna an hour before we left.

The beds are hard - not 'good for the back hard - HARD!

The Ugly:

Sadly, the ugly is really ugly. This hotel has chosen to aim itself at the enormous parties of stags and hens (who behave like animals, drinking themselves into vomiting oblivion and shouting long into the early hours) and the Staff treat every guest with the same suspicion. It is immediately obvious that there is only ever one Barman serving to try to limit the intake of these 'parties'. In a way, I can't blame them. The 'parties' start drinking at 11.00 a.m and don't stop until 'All Inclusive' is suspended at 11.00 p.m. But the fall-out is that a nice middle aged Lady from Hampshire gets to queue for a diet Coke for half an hour before being sulkily delivered a warm Coke in a plastic cup. We gave up - and therefore for the average, decent, there for a break, client, it doesn't work.
Surely, it would be better to ditch the hen & stag market (after all they drink their own body weight every day and drive all other guests out, so they can't be financially viable) and aim 'up' rather than 'down'. If they did, I would consider this hotel again because in itself (with a tug on the tiller about treating Guests as Guests!) it's got a lot going for it.

  • Stayed: May 2013, travelled with friends
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2  Thank 675Helicreature675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2013

I have just got back from a 5 day stay, what can I say apart from awful! Hen and stag parties disgraceful behaviour and not what I want my 5yr old son around! First night we was woken up by knocking of a drunken guest on our hotel door could not use the main pool area because of the behaviour of the guests, food basic and repetitive, no entertainment for children or adults. Overall a very disappointing holiday and would not recommend to stay with families.

Room Tip: Would not recommend for families
  • Stayed: May 2013, travelled with family
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1  Thank S130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2013

Just returned from a five day trip to this hotel. Well, what can |I say. The hotels first impression is good. The reception area is modern and certainly seems to give an impression of the five stars that it is rated but once you get to your allocated floor it is very dated. The rooms are clean but basic. They are also soundproofed which is good but that does not block out the sound of all the late night revellers retunring to their rooms at all hours drunk. Whilst I was there, there was british stag, hen and birthdays groups getting drunk and noisy. I felt totally sorry for families that were staying there at the same time. Thank goodness I wasn't with my family. These groups were are total disgrace and what you see on a TV documentary about brits abroad and cannot believe this type of thing happens - it does at this hotel. The all inclusive guests are served drinks in a plastic cup and only allowed two at a time, so, if you have a few in the group you have to keep queing at the bar all night for a drink. I will not be retuning to this hotel anytime in the near future.

  • Stayed: May 2013, travelled with friends
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Thank Julie_R315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2013

Just got back from this hotel, stayed with my boyfriend for 3 nights all inclusive, Friday-Monday
The hotel is great but wouldn't recommend for small children as there's way too many crowds of young people, I wish now I went self catering as we missed breakfast 2 mornings and only had 1 evening meal there, the resturant is nice but the food is scattered about all over the place, miserable staff! Small plastic cups at the bar so had to order a couple, during the day there are just bits of bread and ham and cheese and tiny selection of cakes laid out by the bar, beds are very hard but the rooms are fantastically clean, location couldn't be better, if you like Malibu and your all inclusive forget about drinking that for free as its not included! Wen we arrived at midnight I asked that wen we check out at mid day 3 days later could we still use the all inclusive until we leave for the air port, at 4pm the lady on the desk said yes due to us missing all of Friday (first day) due to arriving at midnight, wen we did check out she cut our bands off and with out thinking we walked to the beach but wen we went bk for the last hour of our holiday I mentioned it to the really fat guy! He was very rude and said no we couldn't so I arged it and he was talking to another receptionist about it with a rude manner then just pretty much slammed 2 bands on the counter, so instead of us wearing them we had a drink and gave them to an oldish couple who were there on B&B basis, so I hope they enjoyed the free food and drink lol all in all great hotel, I'd deffo stay there again, I just wouldn't recommend to take small kids, it wasn't too rowdy around the pool but then we wasn't there much, we done a lot of walking, the pool isn't heated either!

  • Stayed: May 2013
    • Value
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1  Thank Loukaye83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Cervantes by Blue Sea

Address: Calle las Mercedes s/n, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Torremolinos
Price Range: £47 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Cervantes by Blue Sea 4*
Number of rooms: 398
Official Description (provided by the hotel):
The Blue Sea Gran Cervantes is located in the commercial leisure centre of Torremolinos with sea views and only 800 meters to the beach. It is located 7 km from the Airport and only 300m from the train station. It offers good transport connections and can be easily accessed. The hotel has been recently renovated and has a total of 398 rooms which are comfortably equipped and all are adapted for every type of client, business client, individual or for family. There are gardens, a swimming pool area for adults and children; Solarium, Gym, sauna and indoor pool heated during winter. Miniclub in high season, Laundry service, Room service, Garage, Free wifi in the lobby. Restaurant Buffet, Lobby Bar, Pool Bar. ... more   less 
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Also Known As:
Cervantes Hotel Torremolinos
Gran Cervantes By Blue Sea Torremolinos, Costa Del Sol, Spain

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