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“Christmas and New Year getaway 2013”

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Marconfort Beach Club Hotel
Ranked #28 of 71 Hotels in Torremolinos
GreenLeadersSilver level
Reviewed 2 January 2014

Swift check in, excellent room cleaned daily, most staff very helpful and polite, excellent bar service, great pool area. We paid £650 each for 9 nights including flights and transfers so for the price it was okay but we would not go back. The hotel is just a little bit too far from any life and out of the way a bit.

The food was repetitive and as a vegetarian my choices were limited to salad and vegetables. If they added some actual dishes to the vegetarian section like veggie lasagne, veggie moussaka, etc or even just some hot cheese sauce and lentils or mixed pulses I could have eaten better instead of eating elsewhere to break the monotony. Breakfast was beans on toast everyday with tinned tomatoes but I got excited when I saw mushrooms one morning then realised they had swapped the tomatoes for them, why they did this I don't know especially when they always had fried, boiled and scrambled eggs on the same day.

Toilets in communal areas although spotless had strange locks at the top of the doors, if you are short then you will struggle to lock the door and you can not tell if the cubicle is occupied from the outside. When inside the cubicle people are pulling the doors (as they strangely open out wards) to see if they are vacant and I worried more than once the lock would give way exposing me!!!

The hotel is on the beach front but sun beds are pricey and it is a fair walk to any action, it took us 40 minutes to get to the main centre. That said the bus stops outside the hotel and it is 10 minutes to the train station so probably better for a quieter holiday.

There was a lack of party atmosphere considering it was Christmas, just one small tree in reception. The gala meal was at 1pm which was just too close to breakfast and should have been later or in the evening. New Year's Eve was very flat, again no atmosphere and the bar stopped the all inclusive at midnight Spanish time. This should really have been extended for another hour to see in the British New Year as the hotel put the emphasis of celebrating it, this caused some bad feeling amongst guests.

Room Tip: All rooms have a sea view but try and avoid the middle of floors to avoid lift noise
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  • Stayed: December 2013, travelled as a couple
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1  Thank JKN101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuisLuque, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 7 January 2014

Dear TamworthHolly :
Thank you for having stayed at the Marconfort Beach Club while in Torremolinos, and also for having taken time to share your impressions, which I always find extremely important – whether they be positive, or negative – as in this case.
Obviously, I was sorry to learn that we did not meet your expectations.
I hope you get a future occasion to return again so that we can have the pleasure of welcoming you and allow us to demonstrate our care and attention and success in meeting your every expectation.
Kind regards.

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1,725 - 1,731 of 3,231 reviews

Reviewed 1 January 2014

Disappointed. Like most other reviews, I will say the food was excellent, entertainment good. However, it lacked Christmas atmosphere. Last year we went to Benidorm, in the foyer, big Christmas tree, Nativity Scene, decorations everywhere. In contrast, the reception area at Marconfort had had a Christmas bypass, not at all festive. In Benidorm Christmas Eve was Spanish, Spanish Christmas songs, in the afternoon, sherry, Spanish sweets. Spanish gala meal in the evening, roast lamb etc. Christmas Day, English, English Christmas singing, mince pies, mulled wine in the morning, traditional English Turkey gala lunch. Both gala meals were served not buffet like all the other meals. There was a gift for everyone, crackers, Christmas music. Marconfort, no crackers, no small gift. no special celebration Christmas Eve, even though there were many Spanish staying. The rooms were clean, although rather shabby. The carpets everywhere looked like they had not been vacuumed the entire stay. The waiters when clearing tables did not have a cloth to wipe them clean. The staff were all very pleasant, maybe just not enough of them. Overall, just not a Christmas break, very disappointed. Also, we booked direct, all inclusive, supplement for Christmas gala lunch 56€each, in the hotel! those leaving Christmas Day only had to pay 30€ for the gala lunch.

Room Tip: Check it out first, ours was very shabby.
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  • Stayed: December 2013, travelled with friends
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3  Thank Sandy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuisLuque, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 7 January 2014

Dear Sandy K :
Thank you for taking the time to post your comments about your stay at Marconfort Beach Club hotel. We are really sorry to know that your experience did not meet your expectations.
We take all feedback seriously and we can assure that your comments and impressions will be carefully analyzed. Our client’s opinion is really important as it helps us to improve and provide the best service.
Kind regards.

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Reviewed 29 December 2013

We stayed here for 4 nights just before christmas, we have been before and we were please to see that it has got better. The rooms were cleaned very well and all the staff very pleasant. The food was propbly the best we have had in Spain the main thing it being hot!!!! Really could not fault the place and will be back again.

Room Tip: Ask for a sunny side room in the wniter
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  • Stayed: December 2013, travelled as a couple
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2  Thank JIMJOANM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuisLuque, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 2 January 2014

Dear JIMJOANM :
Thank you so much for writing this glowing review. We are always happy to welcome back our repeat guests to the Marconfort Beach Club Hotel and we do our best to make you feel at home with us here. We look forward to seeing you back here with us in Marconfort Beach.
Kind regards.

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Reviewed 28 December 2013

We stayed here 9-16 December for a bit of winter sunshine and we weren't disappointed. The temperatures were about 17 degrees so if you going to sunbathe all day, best not go in December.
That aside there is plenty to do in the nearby areas, we hired a car and visited Gibraltar, Malaga, Benelmadena, Fuengirola and all surrounding areas including the Playa Mayor shopping centre which is a ten minute walk away and a really good day out.
The hotel itself was spot on. Excellent attentive staff, lovely laid back atmosphere through the day which enabled you to chill out and relax which is what we needed. The room was more than adequate for 2 adults and a 12 year old. We were on the 2nd floor and had a lovely view. Pool side definitely gets the best of both worlds in terms of view and sunlight on the balcony!
The restaurant was fabulous, I honestly couldnt fault it and we go abroad approx 4 times a year so I know what im talking about. There was always a good selection of salads, vegetarian, meats, fish and desserts and a few extras too. There is also a pizza/pasta station. Anyone who moans about the food obviously dines at Marco Pierre White 7 days a week maybe??!!
Drinks are self service in the restaurant and we loved the sangria and the wine.
Snacks are served most of the time the restaurant isnt open, you could literally eat all day at this place if you desired.
My only negative is the paper thin walls, which made me have many an early start due to inconsiderate neighbours. Also the spanish tend to flock there on a weekend, and whilst pleasant enough are very very loud and really do take the place over.
All in all a great trip and we wouldn't hesitate in going back,

Room Tip: Ask for a room on the pool side as these get the sun all day long and its lovely to sit out on the b...
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  • Stayed: December 2013, travelled with family
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1  Thank minxtress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuisLuque, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 2 January 2014

Dear minxtress :
Thank you for taking the time to provide us with your feedback. I am so pleased to hear you enjoyed your stay and will be sure to share your comments with the rest of our team. We sincerely strive to provide superior service to each and every one of our guests. We are so happy you enjoyed your time at Marconfort Beach Club Hotel and look forward to the opportunity to service you again.
Kind regards.

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Reviewed 28 December 2013

Arrived a few days ago, first impressions were wow, till we got our room, very basic, this hotel doesn't support it's 4 stars, iv been in better 3 stars, the hotels food I can't slate, it's the best we have eaten, and drinks are plentifull, as a family were totally gutted as if feels as tho were on a saga tour, all old people here, torremolinos is more or less closed for the winter so were deffo int he wrong resort, if there was a flight bk home we would be on it,

Stayed: December 2013, travelled with family
1  Thank rossie679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuisLuque, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 2 January 2014

Dear rossie679 :
First of all, I would like to thank you for taking the time to share your experience with us on Tripadvisor.
I am deeply sorry to hear that your stay did not entirely meet your expectation. Please allow me to express my sincerest apologies.
Kind regards.

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Reviewed 28 December 2013

Hotel was clean and pretty modern. We mainly used it as a base as we had a hire car - easy to park nearby if their car park is full. Pool always looked crowded so only day we stayed there we went to the beach opposite - not expensive to hire beds and still close enough to walk back for drinks and snacks.wifi in lobby was ok and food good for an all inclusive.
Rooms were bit basic and could do with modernising - first room we were given had connecting door and we could hear everything that people next door said or did (even in their bathroom..) so we moved room.
Hotel quite far from central torremolinos but ten min walk to a station that takes you there, or to airport or Central Malaga.

  • Stayed: November 2013, travelled as a couple
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Thank clydelad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuisLuque, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 2 January 2014

Dear clydelad :
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
Kind regards.

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Reviewed 27 December 2013

Just returned from the above hotel after spending Xmas there. Great hotel all the food was to a very high standard but Xmas day the food was out of this world. The dining room was splendid with all the festive decorations and the service was as good as a five star hotel. The staff could not do enough for you and made you feel more than welcome. Hoping to go back next year.

Room Tip: We were on the fifth floor and had. Lovely view of the pool and even better view of the beach. Very...
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  • Stayed: December 2013, travelled solo
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2  Thank Maureen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuisLuque, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 2 January 2014

Dear Maureen R :
Thank you for choosing us for your holiday and for sharing your feedback on your recent stay at the Marconfort Beach Club Hotel.
We are happy to hear you had a great time at the hotel. We appreciate all feedback that helps us identify ways to constantly maintain and improve our services. We strive to keep our customers happy
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marconfort Beach Club Hotel

Address: Calle Hotel Pontinental s/n, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Torremolinos
#14 Family Hotel in Torremolinos
#17 Romantic Hotel in Torremolinos
#19 Luxury Hotel in Torremolinos
#19 On the Beach Hotel in Torremolinos
Price Range: £70 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marconfort Beach Club Hotel 4*
Number of rooms: 260
Official Description (provided by the hotel):
Marconfort Beach Club Hotel is located on the promenade in Torremolinos and is known for its excellent all-inclusive. It has three outdoor pools and direct access to Playamar beach. The guestrooms are bright and spacious, with panoramic views and a furnished balcony, as well as bathroom with hairdryer. It also offers a satellite TV with international channels, a safe for rent and free WiFi access. The resort features a wide range of daytime and nighttime entertainment. It has a poolside terrace with loungers, a gym, a heated pool, and a sauna (open seasonally). It also has a playground, a game room with billiards and darts, mini golf and free bike rental. The buffet restaurant offers a great variety of specialties like an Italian corner, a kebab corner, international cuisine and live-cooking show, as well as an adult only area. The hotel also has two more bars, one of them besides the pool. The reception desk is open 24 hours a day, and the hotel has a tourist information desk with tour bookings and car rental. The hotel is one mile from city centre and only three miles from Malaga airport. It also offers car and bike rental, plus free parking. ... more   less 
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Also Known As:
Beach Hotel Torremolinos
Beach Club Torremolinos
Torremolinos Beach Hotel
Torremolinos Beach Club Hotel
Beach Club Hotel Torremolinos
Marconfort Beach Club Hotel Torremolinos, Costa Del Sol, Spain

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