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“Would have been great apart from the sick bug!!”

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Marconfort Beach Club Hotel
Ranked #26 of 71 Hotels in Torremolinos
GreenLeadersSilver level
Reviewed 30 May 2014

Just returned from a 10 day stay at the Marconfort Beach Club Hotel. On arrival hotel looked lovely and clean. Stayed with 2 adults and 2 children. Room was pleasant overlooking sea. Entertainment was good fun and the kids club was excellent the children couldn't stay away and Lucy made it extra special. Pool was a bit too cold to swim in. Food was ok but got scared to eat certain foods as both my husband and my daughter came down with a 48 hour sick bug which made them violently sick and very ill and sad to say it spoilt the holiday as had to stay in room for most of it. Restaurant was quite strict on putting hand sanitiser on entry to restaurant at lunch and evening meal times but no one seemed to be there at breakfast so defied the object really. It seemed quite a few people were ill. Cannot fault staff as very helpful and nice. Thanks to animation team !! Stayed 19/5/14 - 29/5/14

Room Tip: Front rooms large and sunny
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  • Stayed: May 2014, travelled with family
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7  Thank Tillymint100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio R, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 31 May 2014

Dear Tillymint 100:

Thanks for sharing your opinion and the deference in choosing us.

We are glad that the facilities and services have been to your liking.

We regret that the pool water was not to your liking, once entering more the summer chill water improves considerably.

We regret that coincidentally with your stay you have spent 48 hours with discomfort bowel, let know you that the Hotel complies with all the measures of safety and health as well as the analysis of all food, there nothing abnormal in them.

Personally I will pass to Luci your greetings and we hope to see you again.

Best regards.

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Reviewed 30 May 2014

stayed here for three nights had a fabulous time sun was shining and met some lovely people the hotel is spotlessly clean and the staff are ffriendly the food is ok good variety to suit everyone would definitely go again.

  • Stayed: May 2014, travelled as a couple
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3  Thank christineb1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio R, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 31 May 2014

Dear christineb1966:

Thank you very much for sharing your opinion and also the deference in choosing us for your holidays.

Our facilities are pleased we've fully enjoyed your stay and that so many, services and cuisine have reached your expectations.

We hope to see you again, we will be happy to help you so you can enjoy the Marconfort experience.

Best Regards.

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Reviewed 29 May 2014

Wonderful location with sea views from every room - so don't opt to pay extra for a sea view !

Excellent food, plentiful and varied to suit all tastes.

Good entertainment and friendly staff.

A short hop on the train from Malaga Airport. You can either get the train to La Colina or Los Alamos - you can see the hotel from both stations, We've "timed" it and Los Alamos is about 2 minutes longer to walk but has the advantage of being "flat" there and back whereas La Colina is downhill on arrival but uphill for 15 minutes on the way back, so take your pick !

We've alrady stayed at the Beach Club twice this year ( February and March ) and will no doubt be returning before the end of the year !

Room Tip: Poolside rooms are best as they get the sun all day.
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  • Stayed: March 2014, travelled as a couple
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2  Thank Ian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio R, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 8 June 2014

Dear Ian A:

Thank you very much for sharing your opinion, describing your experience in Marconfort, as well as your deference in choosing us.

We are pleased that your stay with us was to your liking, thank you for the clear words that perfectly describe the Hotel and you mention as well, the building offers beautiful views from the romos, at the same time of being very well connected offering our customers optimal ease to make walks and visits to different places offering the "costa del sol"

.For us, it is very gratifying to know that we have helped that you've felt well in the Hotel and that you enjoyed fully.

Thank you for your loyalty to our product and will be delighted to greet you again very soon.

Best regards.

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Reviewed 29 May 2014

we have just returned 25/5/14 after a 5 day stay with our two boys aged 5 and 2.. hotel was lovely and clean through out rooms were cleaned every day fresh sheets and towels.. but the rooms do need up dating but didn't really bother us as we were only in there to sleep.. we had a beautiful beach view from our balcony.. the food was amazing different choice every day my partner enjoyed the kebab and pizza area which was freshly made in front of you. there was different meats every day of chicken, pork steak, turkey etc.. lovely fruit and salad area and the most gorgeous cakes.. my kids enjoyed most of the food especialy the hot dogs and pasta in tomato sauce.. on the second day myself came down with a tummy bug and couldn't eat for a couple of days but soon made up for it as it seem to be a 24 hour bug.. we spoke to a few other people in the hotel which had also had the bug, they had been sick with the bug.. luckily what we wasn't as bad my partner had the runs the following day but seemed to be ok.. we soon recovered and got on with our holiday thankfully our children didn't pick it up.. all in all we had an amazing time my son loved the pool was quite cold but soon warmed up once you got in, couldn't ask for better weather...
bad points; very windy
tummy bug
mattress slightly hard
good points: food nice
staff friendly
would go bad back here once the bug that was lurking has past
apart from that FANTASTIC....

  • Stayed: May 2014, travelled with family
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4  Thank blaze3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio R, Duty Manager at Marconfort Beach Club Hotel, responded to this reviewResponded 31 May 2014

Dear Blaze3:

Thank you very much for sharing your opinion and the deference in choosing us for your holiday.

We are pleased that you have last a happy stay at the Hotel and that have enjoyed our facilities and services.

We regret that during one day, not you able to enjoy with your family because of your discomfort in stomach, which as you well say, was something passed and punctual, not being anything general or due to the hotel.

We hope to see you soon, we are happy to greet you personally.

Best regards.

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Reviewed 29 May 2014

Stayed at the Beach Club for a 9 day lazy break and thats what we got.The weather a bit mixed never seen the Med so rough for May.The hotel not four star but probably a decent three always tidy from reception to rooms and throughout the hotel.No problems with the food plenty for everyone although the veal was not up to the same standard as the rest on offer.The only problem we found in the restaurant was the hygiene from the guests it was amazing the amount of people who entered the restaurant without using the spray the main culprits being the Spanish sorry to say also the children not being supervised no wonder people get stomach upsets including my wife who was ill for 24 hours.There are two bars we spent most evenings in the Piano Bar upstairs the entertainment was poor had a couple of lady singers on some nights not up to much but they entertained the Spanish.Had a couple of nights down stairs think we were lucky and picked the decent shows the only problem was the glasses were the plastic variety and with the ceilings being so low the noise.Plenty of room around the pool for sunbathing but we spent most of our time across the road down the beach take your own beach towels the hotel do not supply them.The Beach Club is an ideal place to stay if you want that lazy break we will visit again very convenient from Malaga airport 15 minute transfer.One last thing Friday and Saturday night woken up by the music thumping out from the disco over the road this was probably 200 metres from our room but could still be heard even with the doors shut may be the Beach Club need to address the problem.

Room Tip: We stayed on seventh floor brilliant views.
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  • Stayed: May 2014, travelled as a couple
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1  Thank sunnyrHYL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

This is a Spanish 4 * which is actually more like a British 2/3 *. Hotel seems generally Clean throughout. Room quite small, but just big enough. Bed Very Hard. I slept OK, my wife struggled. Took 4 requests to get extra pillows delivered ! My wife got a bad Tummy after around 3 days...not sure where from, but the assumption is Food or Drink from the All inclusive hotel. We did not eat or drink anywhere else. Shame as this Spoilt the holiday. Especially when I also got ill a couple of days later !! Torremolinos means Land of the Windmills...... It was VERY Windy the week we were there..... I suspect that this is the Norm, so probably wont be back. Oh and Popular with Stag & Hen parties, although we did not have any problems with this.

Room Tip: The Torremolinos side of the Hotel, as the other side faces another huge hotel
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  • Stayed: May 2014, travelled as a couple
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Thank TripMartin3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

I have just returned from this hotel after 10 days stay, me and my mum for a relaxing break which we had. I had never been here before but previously mum had twice, I went with no expectations.

The hotel itself is great the reception area is beautiful with VERY comfortable sofas and a book case for people to help themselves to, also computers hidden around the side. Check in was quick and easy.

Our room was just what we needed, somewhere to sleep and put our clothes I found the mattresses very comfortable but the pillows are quite thin and bumpy lucky enough we had a spare but only on the spare bed and not in the wardrobe. The walls are very thin you can hear conversations and even if your in the bathroom your neighbor in the bath. The bathroom was pokey, but had all we needed as well. There is no bath mat which was a problem as the bath is plastic and slippy now the shower is wall mounted above the bath which can be removed and adjusted, but the screen divider on the bath does not move so can be a bit tricky. Also no hand rail this could be a problem for elderly which is the majority.

Balcony size was great we had a side sea view opposite the next hotel and it is right on the beach there is a heavy metal gate from the pool area straight onto the beach which you have to use your room card to get back in. The pool area was always clean and for May the weather was amazing! Enough sunbeds to go around.

The Entertainment was really good the night was always something and quite professional, Norberto was always fun and lovely :-) they have the program of things on the walls by the downstairs Magnum bar. There is a outside stage area which was never used while we were there they used the inside stage which was good and enough seats also bingo of a night. Pistol and rifle shooting to take place on days.

Bar staff were lovely, chatty and friendly there are two bars the piano bar upstairs which has a small stage for singers and the Magnum bar downstairs which is open until 2 in the morning but after 12 you have to pay a beer is 3 euros. You can buy your English spirits and lagers San Miguel and Heineken for 3 euros too. Music is on until this hour but we didn't hear a thing being above it and on the 3rd floor. Weekly daily cocktails are also on offer such as tequila sunrise on a Tuesday etc.

Now the food and restaurant, they have a great variety of food which seems to be on a weekly rota. There is a pizza and pasta section and also a kebab section, the pizzas are made fresh in front of you - hand made.. with no gloves. There is also a grill station with two grills and on one night there was chicken being cooked on one side and pork on the other, the chef had gloves on yes but there was only one spatula being used which was seen by myself not being cleaned between two meats - raw chicken and cooked pork - but just being wiped, a point which should be raised.

One night I was violently ill which never happens to me and I was terrified, I did not eat any of the meat which I previously mentioned I can say I stuck to rice, potatoes, pizza, pasta and soup and some veal. I can not say for definite what it was it could just be me, but after speaking to several others who suffered from it at the same time and also that this has been continuing for 2 years this is also a point to be raised. The glasses in the restaurant were stained and filthy the ones I picked up anyway which I noticed and stuck to plastics from then on wards. The staff in the restaurant not all but you will know who I am on about are not so friendly, slamming plates down and abruptly walking around shouting and throwing cutlery in the trolley- it just made me uncomfortable.

The maids were friendly and can also be loud of a morning which could be annoying but just doing there jobs, we noticed that our bed sheets were not being changed but just re made which I think finally happened.

The hotel is right near the airport 10 mins and 20 euros in a taxi if this is what your opting for, also a burger king down the beach front a little walk and a pharmacy.


The hotel is lovely and I would genuinely visit again despite aspects.

  • Stayed: May 2014, travelled with family
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5  Thank aliciaamor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marconfort Beach Club Hotel

Address: Calle Hotel Pontinental s/n, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Torremolinos
#14 Family Hotel in Torremolinos
#17 Romantic Hotel in Torremolinos
#18 Luxury Hotel in Torremolinos
#18 On the Beach Hotel in Torremolinos
Price Range: £79 - £253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marconfort Beach Club Hotel 4*
Number of rooms: 260
Official Description (provided by the hotel):
Marconfort Beach Club Hotel is located on the promenade in Torremolinos and is known for its excellent all-inclusive. It has three outdoor pools and direct access to Playamar beach. The guestrooms are bright and spacious, with panoramic views and a furnished balcony, as well as bathroom with hairdryer. It also offers a satellite TV with international channels, a safe for rent and free WiFi access. The resort features a wide range of daytime and nighttime entertainment. It has a poolside terrace with loungers, a gym, a heated pool, and a sauna (open seasonally). It also has a playground, a game room with billiards and darts, mini golf and free bike rental. The buffet restaurant offers a great variety of specialties like an Italian corner, a kebab corner, international cuisine and live-cooking show, as well as an adult only area. The hotel also has two more bars, one of them besides the pool. The reception desk is open 24 hours a day, and the hotel has a tourist information desk with tour bookings and car rental. The hotel is one mile from city centre and only three miles from Malaga airport. It also offers car and bike rental, plus free parking. ... more   less 
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Also Known As:
Beach Hotel Torremolinos
Beach Club Torremolinos
Torremolinos Beach Hotel
Torremolinos Beach Club Hotel
Beach Club Hotel Torremolinos
Marconfort Beach Club Hotel Torremolinos, Costa Del Sol, Spain

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