Upon arrival you will be greeted by an impressive lobby that looks the part. After this great initial impression and high hopes of a relaxing week in the sun, my opinion of the place eventually became so low I tried to leave three days early.
I am not the type of person that normally complains or makes issues out of small details but this hotel drove me crazy. From the lack of staff, to the very basic food, poor location for everything apart from the beach, the poor quality of rooms and the fact the AC is turned off at night.
Check In / Lobby
Bring a book with you because you will need it, permanently a queue no matter what time of day. Arrived at 1pm and greeted by a small line of about 7 couples, after a 50mins wait we eventually got to the desk. After another 15mins of passport checks/email checks/home address details confirmed we got cards to the room. I initially thought this must be a poor time to check in and peak times they must be faster. But no the entire time I was there I never saw a queue less than 5 people. On one occasion I waited 40mins just to buy a wireless internet card. A person I got chatting to at the pool told me he waited 2 hours just to checkin.
I can put up with the room being small, dated, single beds pushed together to make a double and having only 2 english speaking TV channels. But I think it is a total disgrace that between the hours of 11pm and 7am the hotel TURN OFF THE AIR CONDITIONING UNITS. After complaining at reception that the AC was not working, I was informed that it was a very common problem and if I just wait another 90 mins it will be back on at 7am. Kind of summed up the entire hotel.
If you are looking for a relaxing dinner with good wine, great food and a restaurant atmosphere then this place is not for you. The place felt like a school dinners near the beach, so much so that my partner refused to eat dinner in it 3 out of 7 days. Very noisy, poor drinks service and lack of clean tables are only some of the problems.
Breakfast- Large choice of fruits, cereals, breads, juices. Full English style breakfast available as well each morning.
Dinner- To be honest after reading the impressive reviews I was expecting so much more. You will not go hungry as there is plenty to choice from but the quality of food is very very poor. If you were in a restaurant you wouldn't pay.
Facilities / Entertainment / Location
Main pool is very impressive and large amounts of beds.
Location is right on the beach and plenty of supermarkets nearby. If you are looking for night time entertainment you are a good 20/25 min walk along the seafront away from any kind of nightlife after 11, taxis cost about 7euros.
- Official Description (provided by the hotel):
- Sol by Melia present Sol Príncipe Hotel, is located in Torremolinos (Malaga) right on the beachfront with direct access to the promenade, to the beautiful Playamar Beach and numerous bars (typical restaurants on the sand) specialized in "fried fish." 27,000 m2 of facilities make Sol Principe a spectacular hotel with day and night activities for children and adults; ideal for family vacations. The rooms of different categories with magnificent views of the sea or to the Spectacular Caribbean lagoon-style swimming pool surrounded by exotic gardens. Air conditioning, LCD TV 43", Safe (*), Mini fridge, hairdryer and a large furnished terrace (table / chairs); 4 swimming pools for adults (1 indoor) and 1 for children, Solarium and hammocks; different dining spaces, beauty salon; Wireless internet access (free) throughout the hotel, fitness, live music. also has 14 meeting rooms with capacity for up to 750 people. (*). Adapted for disabled guests, private car park (*). (*) With charge ... more less
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- Also Known As:
- Sol Principe Torremolinos, Costa Del Sol, Spain
- Sol Principe Hotel
- Hotel Sol Principe