Just returned from a week’s all-inclusive stay in this hotel. We travelled as a party of five, mother and father, daughter and boyfriend and eighteen month old grandson. When we arrived we had been allocated rooms on the ninth floor. We complained about this on the basis of having a very active, climbing grandson and also the lifts being so small that we could only manage to get two people and the baby buggy in at one time so would take us at least three trips to get us all and the luggage up there and they were so busy it was like waiting for a bus. The hotel did listen and allocated us rooms on the second floor and not adjacent.
Food - OK for the first day or so but was so repetitive that by day three we were all very unhappy about it. Both lunch and dinner consist of the same stuff - pork, chicken, veal and fish. We refuse to eat veal on animal welfare grounds so that took away 25% of the choice. Couple of days they threw in what was supposed to be turkey. Very little imagination, if any, went into the dishes, most were bland and tasteless. We chose this hotel on the back of the reviews we had read and the recommendations about the food. If people think the food here is good then they obviously haven’t been to many places with decent food
Drinks - Very little to choose from for all inclusive guests compared to other places we have stayed over the years. The hotel operates a two drinks per person policy for all inclusive guests. Very annoying if we wanted to get a drink for each of the party as it meant three of us going and queuing at the bar, and when I say queuing I mean up to 20 minutes on some occasions. We did find that if we decided to have drinks that weren't on the all inclusive menu, i.e. we paid for them, we could have as many as we wanted. Don't see what the difference is here apart from the fact that we had paid substantially up-front for our bar bill when we opted for all-inclusive.
Rooms - Very compact is how I would describe them. Enough room to swing a cat, but only just and a small one at that. Kept clean and tidy by the maids every day. I did go to reception on our second day and tell them that the air-con didn't work, the combination tap didn't work and the patio doors didn't lock. They told me to come back the next day and they would arrange yet another room. Wasn't prepared to change rooms after we had unpacked everything so we just put up with the problems. Beds OK as long as you like lying on concrete.
Service - Staff much the same as everywhere else we've been. Some very friendly others completely the opposite. Special mention has to go to the lovely chap that works behind the pool bar (looks a bit like Simon Cowell) and the waiter in the restaurant who our grandson absolutely adored (little fella with a beard, worked the tables beside the entrance). The hotel operates a 'strict' non reservation of sunbeds policy. Everyday people go down to the pool and stick their towels on beds and then wander off for hours. A fella goes round and sticks notices on each bed that hasn’t been occupied for a while. When people eventually return they remove said notices and fill up the bins with them. What a complete and utter waste of time.
Overall, apart from the issues with food, drinks and the rooms the hotel is not too bad. Not a place that we would return to in a hurry as we've had far better experiences at many other all-inclusive hotels all over Europe. In my opinion more a 3* hotel.
- Official Description (provided by the hotel):
- Sol by Melia present Sol Príncipe Hotel, is located in Torremolinos (Malaga) right on the beachfront with direct access to the promenade, to the beautiful Playamar Beach and numerous bars (typical restaurants on the sand) specialized in "fried fish." 27,000 m2 of facilities make Sol Principe a spectacular hotel with day and night activities for children and adults; ideal for family vacations. The rooms of different categories with magnificent views of the sea or to the Spectacular Caribbean lagoon-style swimming pool surrounded by exotic gardens. Air conditioning, LCD TV 43", Safe (*), Mini fridge, hairdryer and a large furnished terrace (table / chairs); 4 swimming pools for adults (1 indoor) and 1 for children, Solarium and hammocks; different dining spaces, beauty salon; Wireless internet access (free) throughout the hotel, fitness, live music. also has 14 meeting rooms with capacity for up to 750 people. (*). Adapted for disabled guests, private car park (*). (*) With charge ... more less
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- Also Known As:
- Sol Principe Torremolinos
- Sol Principe Hotel
- Hotel Sol Principe
- Sol Principe By Melia Torremolinos, Costa Del Sol, Spain