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“An honest account”
Review of Sol Principe

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Sol Principe
Ranked #12 of 71 Hotels in Torremolinos
Certificate of Excellence
Dungloe, Ireland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“An honest account”
Reviewed 16 October 2013

One of the bigger hotels I have stayed in. Arrived with a full coach load,didn't take long to book in because I was one of the first at desk..will not start with a negative view, so leave the reception to end.. Rooms are a little smaller but quite a large balcony which we used quite a lot.. Plenty of storage.For first time I had a very comfortable bed. You couldn't say shower was powerful but it was ok, we always take our own toiletries.. Their own was rather limited..Towels changed everyday, bed linen quite often. Room was spotless all time we were there, the cleanliness of the whole hotel was outstanding.
Three lifts to every block so never had to wait long.. reception had many different areas with comfortable seating and the ambiance was cosy and restful..Dining room very large and the noise the first day was alarming, but one soon got used to it. Always seated immediately and there was plenty of choices of food which was cooked to high standard.Waiters were amazing to cope with such a large crowd which they done with calm and respect.. Many pools areas, we preferred the one facing beach, hedge around for privacy, no trouble getting sun beds.. Entertainment was good Wi Fi was expensive, €30 euros for 2 weeks around €2 a day, not too bad when you look at it that way, when you add safe then that's €70 extra..This hotel is comfortable and relaxing, not too many regulations.. We really enjoyed our holiday.. But the reception, why are all the complaints not dealt with !!!!! My own experience ,, Booked in and handed room card, told 10th floor with a flutter of hand to right which I took to be the lift..not visible from desk.. She was young, she was arrogant,, not the place for her.. Listen to lots of complaints, when the mature men were on duty things ran smoother. This hotel does marvellous job considering the amount of people they cater for. I will be back next year, highly recommend it.. Just beware of reception....

Room Tip: Higher floors quieter.. We had room 3011 lovely view, sea on one side mountains on other.. Gardens i...
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  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank 738bigmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (423)
Date | Rating
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English first
Chesterfield, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 October 2013

Hotel clean and friendly but not four star services and quality
Evening entertainment quite acceptable
Probably insufficient facilities when hotel is full
Insufficient staff, particularly on reception. Frequent long queues to check in with often only two staff on duty. Long queues at bars particularly at main bar during happy hour and outside bar during shows.
Long queues waiting for dining room to open for dinner and long queues at hot food counter.
Food of mediocre quality and repetitive choice. Virtually same sweets every lunch and evening.
In pool bar it appeared that same food was being kept warm all day and cold food and sandwiches was not covered.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arcos de la Frontera
Level Contributor
157 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 October 2013

As the hotel uses liquid soap dispensers fixed to the walls in the bathrooms it's ok if you want a shower as the dispenser is set high enough and close to the shower, but, if you want a bath you'll never reach the soap dispenser!! oops!!
In general the hotel was ok with only the slow reception letting it down.
Food was acceptable and the rooms very clean. Happy hour when you got 2 for 1 was busy and not enough bar staff to cope, also a Gin and pumped tonic at 6.10 euros was a bit over the top. There is enough pool area for the kids and the Flintstone kids area was well laid out and not a sign of rubbish anywhere. Plenty car parking at the front of the hotel but not secure, anyone can enter the hotel as there is no control over non residents entering.
I stayed only for one night and felt if I had to stay for a week it would have been too long. The location direct onto the beach couldn't be better and plenty of bars and restaurants nearbye.

Room Tip: get one with a balcony but some don't get the sun so ask when booking
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  • Stayed October 2013, travelled solo
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Helpful?
1 Thank iberia9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks County, Pennsylvania
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 October 2013

Stayed for 6 nights (4-10 October 2013). We arrived after midnight with our daughter (Barnert) and three grandchildren (ages 2, 4 & 12). Had no problem checking into our two all inclusive side-by-side family rooms. The requested baby crib was not in the room, however placing a call to the front desk and the crib was delivered within a short time. We had also requested a snack be made available upon arrival. We were pleased to find both cold and hot food items. Rooms were clean & towels refreshed daily. Like most European hotels u will find a 4-in-one shower gel, soap, shampoo & cream rinse in shower stall. Bring your own if this doesn't work for u. Blow dryer is also available. Family rooms also have small kitchen & fridge & r located on 1st floor. Furniture & TV r dated but functional. Bathroom light over sink is awful - can't use to put on makeup. Only English speaking channels are the BBC, CNN & Sky News. Hotel guests come primarily from England, Ireland, Scotland, Spain, Germany and Sweden. U will find pork & beans, bangers, mushrooms & potatoes at breakfast along with all types of eggs and bread. Pizza and chicken nuggets for the kids, and several different types of fish, meat, desserts and fruit at each meal. Only problem - queuing up for meals. Servers were pleasant. Having a snack bar next to the pool and all-in option was a good decision for us with the grandchildren who didn't want to leave the pool for lunch. Down side for us. Kids programs ended on 15 Sep. Hotel does not provide beach/pool towels. Also, of note if u want pool chairs under an umbrella - place a towel on chairs when going to breakfast. Re entertainment - magic, acrobatic, juggling and musical Grease. Real downside pool side entertainment ends at 10:30. Bar service slow - only one person working. This hotel has everything for families with young kids and those over 60. Those in between those ages will be happy with the hotel, location, food etc however hotel does not have a lively night life - (during r stay). Cab to or from the airport runs between 18-20 euros - 10 minutes - front desk can arrange for cab. Bus service into Malaga is very reasonable and a must do. I would recommend this hotel. BTW - Wi-Fi is not free any where in hotel. 5 Euros @ day or 20 euros a week. Very slow - should be free for all-in guests.

Room Tip: Ask for ocean view. We called Melia, American Express and the property directly for rate quotes - t...
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  • Stayed October 2013, travelled with family
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Helpful?
3 Thank Traveler2012asia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2013

We stayed here at the end of September and were very disappointed with our stay.
The positives of this hotel were that the pool area was lovely, and the evening entertainment was great.
However, the reception staff (Eduardo in particular) are beyond rude, and the food is extremely repetitive and not of a very good standard for the money we paid! It was a free for all in the dining hall at breakfast and teatime, people queueing for food, and tables, it really was an ordeal at mealtimes and it shouldn't be the case in a 4*. We ended up eating out in the end as we dreaded mealtimes and we had paid for all inclusive as well.

Another word of advice is that if you do stay here make sure you stay in the actual hotel building, we were in what looked to be the old hotel (across the other side of the pool) and it wasn't pleasant, really dark and dingey on a night and old fashioned.

The pool bar didn't open during the day the whole time we was there even though the pool area was packed with people, and when it did open on a night the bar staff were also very rude and only served you in their own time. Taking this into consideration I really wouldn't go all inclusive at this hotel as the only thing available in the daytime from around the pool is dried up pizzas and toasties.

At best this hotel is a 3*

Room Tip: Make sure your room is in the main hotel
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  • Stayed September 2013, travelled with family
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Helpful?
3 Thank Teresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleckheaton, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 October 2013

Really easy taxi journey to the hotel in ten minutes

Came as a single parent family, my kids loved it and met others who they were friends with during the duration

The hotel we stayed in is much more modern looking than the apartments which look dated from the outside but are nice inside.

The food was similar daily and a mad scrap to get to the buffet, I couldn't believe how much people ate it is was shocking and put me off eating breakfast.

Wide variety of food breakfast was our favourite.

Spanish come at weekends and it gets a bit crazy we stayed in August and it was a bit hectic. They can also appear rude and walk into you and push you out of the way.

The kids club is geared up for Spanish kids my kids actually refused to go as there were no English.

Beautiful clean pools, food average but plentiful, very relaxing and nice holiday. Staff on reception helpful, Overall a wonderful holiday :)

  • Stayed July 2013, travelled with family
    • Value
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Helpful?
1 Thank 750Vics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 October 2013

Stayed here for 2 nights as a 30th birthday treat for my wife. We was very pleased with this hotel right on the beach.beautiful swimming pool. Very helpful staff and very clean we had a great time and would come back with the children next time as there is a great kids club.(flintstones theme) Our flight was not untill 9 pm but check out was 12 pm so the hotel let us keep are bags in a locked room and then before we went to the airport they let us use a room to shower and freshen up at no extra cost. downside to it was are beds were not comfortable and pillows were very firm but because of our short stay and value for money we didn't bother to complain also we had breakfast on our last morning which was the only time we dined at the hotel as are accommodation was room only but we didn't enjoy the food. apart from that we had a lovely stay.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Fermín G, General Manager at Sol Principe, responded to this review, 11 October 2013
Dear Emma Simon R,
Thank you for taking time to write a review, and for having your holidays in our hotel. I am so glad that you had excellent holidays with us, and you liked our staff, cleaning, and pool.
We take note about your comments and tips, as it assists me in improving the service we provide.
Looking forward to see you again at Sol Príncipe.
Kind regards.
José Fermín Gómez, general manager of Sol Príncipe Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Principe

Property: Sol Principe
Address: Paseo Colorado 26, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Torremolinos
#10 On the Beach Hotel in Torremolinos
#15 Family Hotel in Torremolinos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sol Principe 4*
Number of rooms: 799
Official Description (provided by the hotel):
Sol by Melia present Sol Príncipe Hotel, is located in Torremolinos (Malaga) right on the beachfront with direct access to the promenade, to the beautiful Playamar Beach and numerous bars (typical restaurants on the sand) specialized in "fried fish." 27,000 m2 of facilities make Sol Principe a spectacular hotel with day and night activities for children and adults; ideal for family vacations. The rooms of different categories with magnificent views of the sea or to the Spectacular Caribbean lagoon-style swimming pool surrounded by exotic gardens. Air conditioning, LCD TV 43", Safe (*), Mini fridge, hairdryer and a large furnished terrace (table / chairs); 4 swimming pools for adults (1 indoor) and 1 for children, Solarium and hammocks; different dining spaces, beauty salon; Wireless internet access (free) throughout the hotel, fitness, live music. also has 14 meeting rooms with capacity for up to 750 people. (*). Adapted for disabled guests, private car park (*). (*) With charge ... more   less 
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Also Known As:
Sol Principe Torremolinos, Costa Del Sol, Spain
Sol Principe Hotel
Hotel Sol Principe

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