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“Lovely Hotel” 5 of 5 bubbles
Review of Hotel Riu Nautilus

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Hotel Riu Nautilus
Ranked #3 of 72 Hotels in Torremolinos
Certificate of Excellence
England
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lovely Hotel”
5 of 5 bubbles Reviewed 16 September 2011

We have just returned from this lovely hotel (7 days) which was recommended by friends. It is ideally situated right on the promenade and a short distance from everything you could need, e.g. local transport, supermarket, cafes and bars. Our only problem was the position of the room.

When I booked on line there was no facility to ask for a high floor - sea view so I e mailed the hotel a few weeks before to enquire if this was possible...... they replied with a standard e mail saying they would try to accommodate our wishes but could not promise. Our room was 161 on the ground floor opposite an electricity supply 'block' adjacent to the connective 'corridor' to the main building. Room excellent but the balcony never had any sun so we asked to change and was immediately put on the 'list'....and would be moved as soon as a room became available, but as the days went by we thought, well, it is really quiet....and as we were out most of the day why bother... so we cancelled the room change. Apparently all the rooms are the same price but I personally would have paid a little extra for the sea view/high floor.

The food was excellent, staff very pleasant and the place was spotless....air conditioning great

The pool is very well maintained and had a seperate children's pool .. although there were only one or two children about....

Entertainment, well, we took a look every night and stayed to watch once....but others seemed to enjoy it so...?

Don't do the organised trips..... the local transport is so good and cheap E 1.40 to Mijas...
Cable car is a must too....nothing much at the top...

We had a very relaxing time and would definitely recommend to all.....and only 20 mins or so from airport!!

Room Tip: The main building high floor would be best.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aries54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,295 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (417)
Date | Rating
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westhoughton
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 14 September 2011

having just returned from this hotel in sept 2011 the hotel was very relaxing the location was excellent just 5mins walk down the promenade to the lovely marina.The hotel staff gave excellent service and couldnt be more helpful(especially Amodores on reception).The hotel was spotless throughout,the entertainment was dissapointing only 1 good night out of 10.Also the food toward the end of our stay became a little tedious.anyone wanting a relaxing holiday should try the riu nautilus.I would say it is more for adults than children.

Room Tip: ask for a high room in centre block,or a room overlooking the pool
See more room tips
  • Stayed September 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank luckyloky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 9 September 2011

Having paid in full for our 10 day holiday and received a confirmation of booking some months ago, we were informed only three days before travelling that our holiday had been cancelled as the hotel was overbooked. The only alternative we were offered was another Riu hotel some miles away that was unsuitable as we were supposed to be joining friends to celebrate my wife’s 60th birthday. From earlier reviews it would appear that to overcome a problem of overbooking, the hotel place guests in inappropriate accommodation or, in my case, cancel the holiday completely with no offer of compensation. A solution for travellers who wish to be sure of taking their holiday would be not book the Riu Nautilus.

Stayed September 2011, travelled as a couple
Helpful?
16 Thank Geoffrey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchcombe, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 4 September 2011

We checked in to the Riu Nautilus on Aug 14th for a two week stay with our family. The receptionist allocated us rooms 130 and 131 overlooking the pool and beach.
This really set our holiday of to a good start.
The restaurant food was first class, as was the service.
Facilities around the hotel were very good, and we particularly noted the staff continuously keeping all areas clean and tidy.
Outside the rear entrance to the hotel is the promenade and beach, which again was clean and pleasant with a few good restaurant/bars to take lunch.
We were keen to visit Granada, Seville and Marbella which are easily accessible from our hotel in Torremolinos .
Overall we enjoyed an excellent holiday at the Nautilus made so by good staff service. We would particularly like to thank Isa on Reception, Vanessa in the main Restaurant and Francisco the Deputy Hotel Manager.

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank ECGL5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford/London
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 3 September 2011

Little touches make for a great hotel/holiday this hotel provides it. 10.30pm arrival greeted with a welcome drink,smiles and cold food buffet in the restaurant. Room was spotlessly clean,two single beds pushed together with a proper removeable single bed at the foot end for our teenage son,who said it was as comfortable as a normal bed, soaps,toiletries provided in the good sized bathroom, t.v.(with English channels), stocked mini bar, saefty deposit box,a.c. and sweets by the bedsides with a towel on the third bed made up to look like an elephant. Breakfast had everything you could imagine for breakfast, buffet style with seating where ever you wanted to.Dinner had two time sittings, 6.30 or 8.15pm, time was allocated on arrival but you could ask for change if available. A table was allocated to you for the duration of your stay but you could ask for a change, men/teenage boys were required to wear long or 3/4 lenght trousers for dinner and a shirt or T shirt with sleeves.The food was fantastic with every taste/nationality
young & old catered for, buffet style but with chefs cooking specialalities every night. Entertainment was low key, some activities daytime and mellow muscians at night on the bar balcony all very relaxing. A table tennis table near the pool, a games room for the children with pool/football table, t.v., internet payable computers in the lobby with payable wi fi if you brought your own dwvice.Drinks by the fair sized pool serviced by waiters from the snack bar, ample sunbeds, we were suprised that we could find some even in the aftternoon o.k. not prime spot but still a few available. No matter what the hotel policy people will reserve sunbeds at silly times, we saw people at 7.00am before the sun had risen putting there towels down on the day we got up early to go to Gibraltar, we dont arise early and we chose this hotel because it's on the beach, no problem finding a spot there with water sports galore.There is every type of restaurant/bar around the hotel both on the promanade or front of the hotel, even burger king and a fish & chip shop also there are several supermarkets and a chemist seconds from the hotel. Benalmadena marina is 5 mins walk one way, Carihula 5 mins the other way on the promanade outside the hotel with all types restaurants bars at both places.I would recommend taking a taxi to the centre of Torremolinos, walk down Calle San Miguel(were all Torres shops are) downhill towards the promanade and walk back along the beach promanade to the Riu, a great walk in the evening,sights and sounds all the way back, it takes about 50mins but well worth it. Staff at the Riu, receptionists, waiters/waitresses, chambermaids were all fantastic,friendly,happy,smiling,knowledgeable, the hotel lives up to it's star rating and reviews we will coming be back another time.

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Watfordchaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spalding, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 September 2011

Good 4* star Hotel in a great location, just step out on to the promenade a short walk one way to Benalmadena with it's port and lots of nice little shops, the other takes you all the way to Torremolinoswith a perfect clean beach all the way.
Staff really friendly and helpful, food excellent, plenty of choice and always hot, don't miss the gala night !!!
Room was good,quite large, spotless, towels changed daily with lovely a sea view.
A couple of minor gripes, the entertainment could have been more professional, poor standard for a Platinum Hotel.
As a wheelchair user it was very difficult to use the lift to the restaurant, having to do a 90 degree turn within the lift in order to get out would have been impossible without my wife's assistance.
Also in order to get from the pool area back to our room, meant quite a long walk via the annex up a lift, and then a upward slope to the reception area.
These are minor gripes, we had a lovely holiday and would not hesitate to come to this hotel again.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank linda55_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghent, Belgium
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 30 August 2011

When I travel with my mom, I need to choose a hotel that suits to both our needs. This is a hotel where you would see more seniors. Normally I don't travel halfboard, because I like to have the choice where to eat, but I was pleasently surprised.
Decoration of the hotel overall is a bit like an elderly home but OK. Slept really good.
Located between Torremolinos and Benalmádena, it's the right place. We like to walk. That made it the right place for us.
We had a lot of fun.

  • Stayed April 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kurt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Nautilus

Property: Hotel Riu Nautilus
Address: Avenida Salvador Allende 39 | Torremolinos - Malaga, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Torremolinos
#1 Spa Hotel in Torremolinos
#2 On the Beach Hotel in Torremolinos
#2 Romantic Hotel in Torremolinos
#3 Family Hotel in Torremolinos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Riu Nautilus 4*
Number of rooms: 293
Official Description (provided by the hotel):
* Located 2 km from Torremolinos* 3-storey and 7-storey buildings* 2,500 garden* Separated from beach only by the beachfront promenade* 700 m from Puerto Marina* 700 m from various shops* 8 km from the Malaga airport* 100 m from a bus stop ... more   less 
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Also Known As:
Riu Nautilus Torremolinos
Riu Nautilus Hotel Torremolinos
Hotel Riu Nautilus Torremolinos, Costa Del Sol, Spain

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