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“Great hotel” 5 of 5 bubbles
Review of smartline Los Jazmines

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smartline Los Jazmines
Ranked #34 of 72 Hotels in Torremolinos
Slough, United Kingdom
1 review
“Great hotel”
5 of 5 bubbles Reviewed 27 October 2013

Loved everythink about the hotel and great staff ,reception staff make you feel as if you are home from home ,hair dryer and an iron from reception when you need it, as I work in a hotel my self in the uk I would not change anythink , when I come back to this part of spain again I would stay at this hotel

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Murphyfiona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Jazmines H, Community Manager at smartline Los Jazmines, responded to this review, 29 October 2013
Dear Customer,

We are pleased to hear that you enjoyed your stay at Hotel Los Jasmines. We hope to have you soon with us on your next visit to Torremolinos. We invite you to follow us on our Facebook page for all our promotions and special discounts.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

296 reviews from our community

Traveller rating
    71
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    56
    18
    15
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Anchorage, Alaska
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

October 7 to 10, 2013. This was a very basic hotel – no telephone, no alarm clock, no iron or ironing board and no coffee maker. However, the room was clean and comfortable. We had an ocean view with a small lanai big enough for three or four people. The 5 Euro breakfast was simple, but did offer bacon and potatoes along with the usual cold cuts and cheeses. The restaurant manager went out of his way to help us on more than one occasion. The receptionist/asst manager was very helpful and provided much information. The hotel is located two blocks from the beach and there are plenty of restaurants in the area. Also located on the beach is the Tourist Center. They directed us to a self-service laundry, but upon arrival we discovered that for 8 Euros per load the lady would wash, dry and fold our clothes. Needless to say we took advantage of her offer and kept on exploring. The Tourist Center also directed us to the Post Office where we mailed home most of the cold weather clothes we’d brought along, as well as some gifts we bought during our first three weeks in Europe. This hotel is highly recommended, if you like to keep it simple. Cost per day was 62.40 Euros + breakfast.

Room Tip: The oceanview rooms on the top floor are the best for viewing and sleeping.
See more room tips
  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Jazmines H, Community Manager at smartline Los Jazmines, responded to this review, 29 October 2013
Dear Edward,

Thank you very much for your comments about our accommodation. We are very proud to know that you have enjoyed a pleasant stay with us. Our staff works very hard to provide the best service to our guests. We look forward to see you soon at Hotel Los Jazmines.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maldon, England, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 11 October 2013

Stayed in Los Jazmines for 1 night on 5th October before travelling back to UK by train. The whole experience was thoroughly enjoyable. A little dated, but some lovely little Spanish touches. Here come the positives: Well informed and polite staff, nice comfortable room with balcony and sea view, excellent breakfast and cute little garden with pool.

Forget the big boys and book your stay here. I stayed in the main hotel but noticed they had apartments, which I will definitely look into. As a lone, female traveller I felt very safe and would certainly recommend this hotel for families as it is located right next to the beach. Bed and breakfast (loads of choice) was priced at 45 euros. What a bargain!

Having stayed in Hotels in Barcelona and Paris during my trip my vote goes to Los Jazmines.
Congratulations to all the staff for getting it right. :)

Room Tip: Better view from the higher floors.
See more room tips
  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NannyBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Jazmines H, Community Manager at smartline Los Jazmines, responded to this review, 15 October 2013
Dear Customer,

Thank you very much for your comments. We are delighted to read your recommendation and know that you have enjoyed a great day in Torremolinos. We invite you to follow us on our Facebook page for all our news and special promotions.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
selsdon , purley
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 September 2013

we are a couple , first time in spain.We had room 74,which is a nice room.is a simple hotel , one of the first made in torremolinos , but the position is perfect.10 min to walk from the centre city , couple of markets around , the beach behind the hotel , over the main street. it has a lovely swimming pool , very clean .the value for the money made this venue very good.lovely staff , great thanks to the ladies from housekeeping.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bobostefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Jazmines H, at smartline Los Jazmines, responded to this review, 8 October 2013
Dear Customer,

We appreciate your recommendation of our hotel on Tripadvisor. We hope to have you with us very soon. We invite you to follow us on our Facebook page for all our promotions and exclusive offers.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

Just back home after a 3 night stay in Los Jazmines which was great. I have stayed in the hotel a couple of times before but not in the last year. I was pleased to find that the staff were as friendly as ever and the rooms still spotlessly clean. The breakfast room has been moved and although there is only one member of staff in there, the food was replenished and tables cleared quickly, all done with a smile. I would highly recommend Los Jazmines to anybody who is looking for a clean, friendly hotel in a great location. I look forward to my next stay.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ScouseM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Jazmines H, Community Manager at smartline Los Jazmines, responded to this review, 8 October 2013
Dear Customer,

Thank you very much for your loyalty year after year. We are delighted to know that we exceed your expectations every year. We will continue working hard so you can enjoy a short break in Torremolinos.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 22 September 2013

Enjoyed our stay here on a half board basis in the main building floor 2, room 202,there are the little things that need to be adressed we feel,if you go to eat at the wrong time morning or evening it can be chaotic waiting for tables and then not to much room for moving around with one very hard working waiter trying to do it all! the food is buffet style with not to much choice but ok,dessert virtually non exsistant........Why no ice cream? never known that in a hotel,.....No bar in the hotel unless you use there own bar about 75 metres around the corner.....very strange.
Our room was ok with a great view out to sea and looking down on the wonderfully kept gardens with the fantastic aromas after dark,now the flat screen tv is ok if you Spanish ,German or Russian,if your British you have BBC world news and thats it,the room was kept very clean on a daily basis with daily towel change too.
The location of this hotel is fantastic for the beach (about 50 metres over the road) and all other ameanities and there is lots of it,Would we stop here again? yes but in self catering.

Room Tip: Main building for views.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mpitch54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montevideo, Uruguay
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 13 September 2013

This is an old standard hotel, which has definitely seen better days, several years ago. The buidings itself are not in bad shape, but they definitely need to see plenty of maintenance, and upkeeping. The lobby and reception areas are small, very crowded with large pieces of furniture, vending machines, computers for guests. The breakfast room seems to be an improvised rather oldish warehouse, with no windows, so lighting is absolutely artificial. The standard rooms are desperately needing wall patching, paint, electric appliances mended and updated. These rooms cater old beds, and no fridge/minibar. Bathrooms in these standard rooms incredibly enough are ok, not overwheming but modernish. The service at the hotel is not more than standard, polite, and cordial, but not overpleasing. Rates even for the high summer season are very much above the acceptable range, specially in view of the conditions detailed above. What I actually think is that the hotel really chargse for their most optimum location right on the seafront at the most popular Torremolinos point. If this hotel were located elsewhere in the area it could never go above a 60 euro for a standrd room per night, and we paid 90 euros per night.This is a typical 3 star standard hotel, and the rating can never go above this.

Room Tip: no fitness center whatsoever
See more room tips
  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Jazmines H, Community Manager at smartline Los Jazmines, responded to this review, 17 September 2013
Dear Customer,

First of all thank you very much pro sharing your experience with tripadvisor users. We regret not to share your opinions because we consider Los Jazmines Hotel is an accommodation that offers great value for money, as is mentioned in most of the comments. We will take note of your suggestions for further improving day by day.

We hope to see you soon at Hotel Los Jazmines.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about smartline Los Jazmines

Property: smartline Los Jazmines
Address: Avenida Lido 6, 29620 Torremolinos, Spain (Formerly Apartahotel Smartline Los Jazmines Torremolinos)
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
#23 On the Beach Hotel in Torremolinos
Price Range (Based on Average Rates): £
Hotel Class:3 star — smartline Los Jazmines 3*
Number of rooms: 85
Official Description (provided by the hotel):
Los Jazmines is situated on the promenade of Torremolinos, facing the beautiful beach of Playamar, only 700 metres from the town centre and 7 km to Málaga airport. All rooms have phone, bathroom, television, safety deposit box and air conditioning. ... more   less 
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Also Known As:
Smartline Los Jazmines Torremolinos, Costa Del Sol, Spain

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