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“Average Hotel”
Review of Hotel Puente Real

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Hotel Puente Real
Ranked #19 of 71 Hotels in Torremolinos
Reviewed 24 May 2013

I should probably rate this as slightly better than average. Nothing really wrong with the hotel, it's just pretty standard. Stayed here for 3 nights on a short break. Lovely pool complex, rooms were quite spacious and clean. All staff were friendly especially the poolside snack guy. Stayed on all inclusive basis and have no complaints with regard to what we got for our money - just wasn't great. Food was ok - there was plenty of choice and options, should be able to please everyone, just I'm not a fan of the queue/push/shove system in the restaurant! Beachfront location, but at the far end, we enjoyed walking along the promanade. So, as I've said nothing wrong with the hotel, we enjoyed our stay, just not brilliant.

  • Stayed: May 2013, travelled as a couple
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2  Thank SmartieBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
community_hpr, Community Manager at Hotel Puente Real, responded to this reviewResponded 27 May 2013

Dear costumer,
Thank you for choosing the Hotel Puente Real for your vacation. We like to know you enjoyed the food and walks by the sea. Hope to see you around here again for more days. You can follow our news and promotions through our Facebook.
A greeting

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1,587 - 1,593 of 3,119 reviews

Reviewed 23 May 2013

hotel was 20 mins walk to nearest bar ,40 mins walk to centre of torremolinos ,rooms very basic but ok, tv channels good choice of english. food very poor ,service poor, not enough staff so tables not cleared fast enough so you have to sit at a dirty one. the hotel bar consisted of patio tables and chairs in the foyer ( there was a function room which offered entertainment at a charge of 10 euros per person ). family entertainment was in a gazebo on the side of the hotel with make shift bar and plastic tables and chairs, it wasn't a proper room, not big enough for the purpose,and not acceptable for what is supposed to be a 4 star establishment. we are easily pleased and not the typical moaner you come across reading these reviews, but i wouldnt want anyone to be disappointed like we were,

Room Tip: choose hotel and not apartment walls too thin you can hear the toilet flush next door
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  • Stayed: May 2013, travelled with family
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2  Thank Jeanette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
community_hpr, Community Manager at Hotel Puente Real, responded to this reviewResponded 27 May 2013

Dear costumer,
Thank you for choosing the Hotel Puente Real for your vacation. We regret that you did not enjoy our food, even though the buffet offers a wide variety of hot and cold dishes to suit the taste of the majority of our customers, always with the best quality. We take note of what you said about the cleaning service of the dining tables. We hope to see you around here again soon.
A greeting

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Reviewed 22 May 2013

Enjoyed an over night stay here; as part of a tour of Andalusia.
My single room was twin double bedded, ensuite and balcony!!
All facilities were of a very standard and kept spotless.
Salads were fresh and there were plenty of hot food options at dinner and breakfast. The complimentary glass of wine at dinner was a nice touch :)
Staff were welcoming and friendly.

  • Stayed: May 2013, travelled solo
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3  Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
community_hpr, Community Manager at Hotel Puente Real, responded to this reviewResponded 27 May 2013

Dear costumer,
Thanks for sharing your opinion about the Hotel Puente Real in TripAdvisor. We like to know that you enjoyed the food, wine and the treatment of our staff. We hope you return to visit us for more days. You can follow our promotions through our Facebook.
A greeting

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Reviewed 21 May 2013

I usually have 3 holidays a year ,for the past 20 odd yrs..i am far from a Judith Charmers especially as im a young 43 yr old guy from somewhere south of Belfast...
OK to be as helpful as possible the hotel is large bad organisation in the dining room ,ie. its all a bit Krypton factor assault course (but good food),although have had as good 3 ***...
Now the important thing from an Irish is the booze,cannot say a thing about it ,and usually after 5 or 6 couldnt anyhow....SanMiguel self sever good Sangria and cocktails ,and very obligating bar staff.
Cannot see why myself and girlfriend bothered to pay £70 extra each for a superior room with a seaview..DONT DO IT..the rooms in the main building are getting dated and far from worth the extra cash,also our shower didnt work and took this ravin lunatic here to rant at a lovely wee lady at reception to get sorted (it was the third time i had asked and this was the second day) we needed to wash !!!.
Thats the bad and i want this review to be helpful so.....its 15min walk to the town along a beautiful promenade thats cleaned frequently has great views and some wonderful fresh air.
The M128 bus stops outside the hotel every hour and goes to the airport (allow 25min),,a drinking water tap is accross the road to the right of the hotel (water is perfect) ish the beach is amazing i love it,a stiff breeze and drink makes a great hour n half of sun skin s yno...
The best thing of Puente Real has to be the staff involved in the day and evening entertainment (they work all the time) the man doing the bar snacks at the pool is priceless and will own his own hotel some day....the entertainment and leisure folks worked without reproach where very learned helpful and friendly,nothing was too much for the two French professionals Nadia and Patrick and Erika also whom all worked hard to keep the interest going in not great weather etc...so big thumbs up and well done to you guys (supplied buy Topclubs.com.) .
So to be honest i would stay here again mainly down to the effort of the entertainment and leisure reps on the complex............
Rating 7/10........
Shenanigans Irish music pub gets 11/10 ...not for the faint hearted ...enjoy it all

Regards Jonathan,,,,Caroline

Room Tip: Dont pay for a superior room
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  • Stayed: May 2013, travelled as a couple
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2  Thank JonathanMcburney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
community_hpr, Community Manager at Hotel Puente Real, responded to this reviewResponded 27 May 2013

Dear costumer,
Thank you for choosing Puente Real hotel for your vacation. We like to know who enjoyed the hotel, the entertainment and the beach. Hope to see you around here again soon. You can follow our news through our Facebook.
A greeting,

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Reviewed 20 May 2013

clean hotel staff helpful,food was ok for amount of people staying there.our room was surrounded by trees not much of view,but on request we were given another room right away.the only downfall was location of hotel from main town of torremelinos it was about 15mins in taxi,buses cheap but get very crowded .not far from airport though overall nice little break but would not go back to torremelinos seen it now

  • Stayed: May 2013, travelled as a couple
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1  Thank ianbutterworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
community_hpr, Community Manager at Hotel Puente Real, responded to this reviewResponded 22 May 2013

Dear costumer,
Thank you for choosing the Hotel Puente Real for your vacation. We like to know you enjoyed the hotel and staff treatment. Unfortunately you did not like much Torremolinos. We hope you can give it a second chance and return to visit.
A greeting.

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Reviewed 19 May 2013

Got back from here a week ago after a week away as a group of 3 girls. We all agreed that it was very good value for money - the food was nice and the rooms were basic and clean. The pool was a nice area to relax in though we were saying that when it gets busy it could be difficult to get a sun lounger. The hotel had a really nice atmosphere and most were always cheery and happy. One negative though was that we were called lazy by a member of staff because we didn't want to join in the poolside activities. All in all we couldn't complain we thoroughly enjoyed our week and would recommend the hotel to anyone looking for an affordable and basic week away in the sun.

  • Stayed: May 2013, travelled with friends
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1  Thank rosie294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

I spent 6 days at Hotel Puente Real with 2 friends at the beginning of May. We had a fantastic week in the sun and all agreed the price we had paid was unbelievable for the quality of the hotel and food. Our rooms were cleaned daily and the maids were friendly, we were in a 4 bed apartment which were very clean, but the rooms in the main hotel block were a lot more up to date. Some evening meals were better than others, but there was always something to eat. The main negative was that some of the reception staff weren't very helpful, we asked to keep our room for a late checkout the day before we left, we were told to go back the next day. When we went back the receptionist said she still did not know, and told us to come back later. This continued until 12:00 when we had to check out which was not very good. Overall we would recommend this hotel to anyone wanting a cheap relaxing week in the sun. Definitely worth going all inclusive!

  • Stayed: May 2013, travelled with friends
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1  Thank 1kelly111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Puente Real

Address: Paseo Maritimo 79 | Playa del Lido s/n, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Torremolinos
#14 Family Hotel in Torremolinos
#15 On the Beach Hotel in Torremolinos
Price Range: £54 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Puente Real 4*
Number of rooms: 371
Official Description (provided by the hotel):
Puente Real 4 **** is ideally located on the beach front in Torremolinos and is awarded with the Q for Quality Tourism. It offers you the posibility to take a rest and enjoy the fabulous climate of the "sunny coast" as well as the Andalousian customs. ... more   less 
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Also Known As:
Puente Real Hotel Torremolinos
Puente Real Torremolinos
Hotel Puente Real Torremolinos, Costa Del Sol, Spain

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