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“Excellent Stay in April 2014”

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ClubHotel Riu Costa del Sol
Ranked #13 of 72 Hotels in Torremolinos
Certificate of Excellence
Dunfermline
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Excellent Stay in April 2014”
4 of 5 bubbles Reviewed 13 April 2014

Starting off with we've been to many 4 star hotels used by holiday companies and these cant be classed the same as other 4 star hotels used by people for business purposes (such as the Hilton). But for a 4 star holiday hotel this is one of the better ones we've been to in Spain/Europe.
We were a party of 4 adults and we had a great week here, weather was excellent and only a few negatives about the hotel.
Food was reasonable much better than expected from some of the other reviews prior to going. Good selection and I felt quality was very good. Example was no bones in fish and everything was hot.
Wasn't as keen on breakfast but that's me being fussy as everyone else was ok.
Evening meals split into two sessions which I wasn't keen on as we went out some days and were late getting back. Although they always found space for us. It also means evening entertainment didn't start until later and wasn't on for long enough.
Joshua doing the entertainment was excellent and worked tirelessly. He even showed us into the dining room some nights.
Bar staff were very good with a few exceptions who went above and beyond on a few times for us and also supplied peanuts and olives on a regular basis. Large bottles of water could also be gained from bar which was excellent for the room.
Reception staff also excellent and always friendly.
Rooms were basic but all that's required. Our room was an excellent size, but lacked air con, but that may be due to time of year.
Location was a bit out the way and buses weren't that often but like the trains they were easy to use and cheaper than UK prices. But you could also walk into town within 25mins.
We spoke to loads of guests in the hotel and didnt hear anything about sickness bugs.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank PaulMCurtis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Brechin, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 April 2014

It is a beautiful place, the food was very good, I had a lovely large room , the hotel was very clean.The staff were all fantastic and very friendly :)Big plus was the entertainment, the entertainment manager was a great guy called Brian, Thank you so much for great time. Dora

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Dorota M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 11 April 2014

First bad experience ever at any Hotel. this Hotel does not have any customers service at all, front desk people are very rude. in order for us to get a tour to different places we did walk down to MARCONFORT HOTEL and ask for help, we were very fortunate that they didn't mind us staying at the Riu and did a great job by booking our tours "congratulations and thanks to Cristina from Marconfort Beach Hotel we had a great time in Spain.
The food at the Hotel sucks!!!!!!!!!!!!!! big time, the only nice employee that I remember was our Maid for room 206 and 207 from March 11/14 to the 20th and Mario the Bartender.
The Hotel itself was terrible, small dinning room, small bar......and they said our hotel is 4 star, what a joke!
Please if you are traveling to Torremolinos I will highly recommend Marconfort Beach Club for less money, better food and excellent Customer Service.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank canito1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burnley, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

I booked this hotel last minute and had a great holiday,the staff were all fantastic and are a credit to the hotel, the facilities were excellent, had the all inclusive package, food was brilliant, only negative was it got a little repetative, they could do with reducing the choice slightly and changing the variety more, dont get me wrong the food was very good. Beach is 3 min walk away. Big plus was the entertainment, the entertainment manager was a great guy called Brian, he was brilliant, cannot praise him enough for his energy and commitment, thank you Brian for making our holiday extra special, my wife and son had birthdays during our stay, he arranged champagne and cocktails as a surprise. We would definately return to the Rui Costa lagos.

Room Tip: Rooms with sitting area are more spacious and look out onto the pool.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank truereview70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

Just got back from a three night break celebrating my birthday with 8 girlfriends. We all had a fantastic time at the Belplaya. No one in our group were sick and we never heard anyone else being ill. The Hotel was very clean including the rooms and the food was excellent with plenty of choice. My group of friends are well travelled and have stayed at Hotels around the globe. It's not a first class Hotel but for the money it's excellent value. The staff were very friendly and helpful and the facilities are good. This Hotel is well located just outside the centre of Torremolinos. It's opposite the beach, near shops, bus stop and the taxi rank. We would certainly make a return visit. The night entertainment in the Hotel was not great but it is low season and was even quiet in the centre of town.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank villasun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berkshire
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 8 April 2014

We have just got back from this hotel after spending a week there.Location is very good and we had a nice room with a sea view.The first couple of days were fine,but on the tuesday night my wife was struck down with a terrible sickness,vomiting etc,It was very distressing to see,she was bedridden for 3 days.Eventually she got a bit better and was able to sit on the balcony and get her strength back although she couldent really keep anything down.Then the bug hit me,ive never experienced anything like it in my life,theres absolutely nothing you can do.Felt sorry for our neighbours in the next room the amount of times the toilet was flushed during the night.We managed to get out and about the day before we were due to come home,saw the thomson rep and reported what we had been through for the last four days.Astonishingly she admitted there had been a problem with this hotel and she filled a report out on our behalf.Should thomson be sending people to this hotel knowing theres a chance that this bug might get to them as well?.We wont be returning to this hotel again.

  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank axyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

Travelled the first week in April caught some lovely sun and managed to sit out around the pool. The hotel was very clean and the inclusive package of food and drink is good with lots of options of food choices and the drinks package gives you lots of choices including cocktails, and your usual alcohol beverages . I am a wine drinker and felt the wine was drinkable and o.k. Which is unusual on a all inclusive package. We had a lovely large room, we had requested a room which caught the evening sun and we got what we requested, the over all service in the hotel was excellent from the restaurant to maids and bar staff. We did two trips while we were out there we went to Seville and Cordoba both were very reasonably priced and great value , .

Room Tip: Choose a room high up and on the other side of the hotel for that late afternoon and evening sun ,we...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Ruth8765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Costa del Sol

Property: ClubHotel Riu Costa del Sol
Address: Paseo Maritimo 165 | Torremolinos - Malaga, 29620 Torremolinos, Spain
Phone Number:
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#9 Luxury Hotel in Torremolinos
#10 On the Beach Hotel in Torremolinos
#12 Family Hotel in Torremolinos
#13 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — ClubHotel Riu Costa del Sol 4*
Number of rooms: 325
Official Description (provided by the hotel):
* Located 2 km from Torremolinos * Three 3, 5 & 9-storey buildings * Opposite Torremolinos beach, 50 m away * 2 km from various shops * 5 km from the airport * 10 km from Malaga * 50 m from a bus stop * 1.5 Km from the train station * Credit cards accepted: MasterCard, Visa, Diners ... more   less 
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Also Known As:
Hotel Riu Belplaya
Riu Belplaya Torremolinos
ClubHotel Riu Costa Del Sol Torremolinos, Spain

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