We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely AI hotel for family hol's”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Roc Costa Park
Ranked #21 of 71 Hotels in Torremolinos
Reviewed 19 August 2014 via mobile

This was a great first AI holiday for us. We had a junior suite very spacious and cleaned every day. great views over the pool and the sea in the distance. There are 4 pools which our girls loved (9&6 yrs). One pool has slides and a pirate ship which was great. The food was lovely ignore the other reviews(and my DH is very picky about how his food is cooked) loads of choice. Crisps and ice cream only available for a short time each day though.

Entertainment definitely mainly for the kids but that worked out well for us. Free Shuttle coach every half hour or so that does a stop in the town and on the beach which was a great benefit.

Would consider staying again.

Stayed: August 2014
1  Thank trixie12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this reviewResponded 5 October 2017

Dear Guest,

We would like first and foremost to thank you for choosing ROC Costa Park for your recent vacation to Torremolinos and also for making the effort to share your opinion with us and the community of Tripadvisor.

Every day is a new challenge for ROC based on our passion for providing our guests an environment similar to a home from home. Our highly motivated and competent team ensures that our services as well as our hotels wealth of facilities provide a holiday feeling of the very special kind for our guests.

It is always very reassuring to read that we have managed to achieve this and that you have chosen to share this fact and published this complimentary review on our behalf. Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
ROC Costa Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,482)
Traveller rating
Traveller type
Time of year
Language
  • More languages

775 - 781 of 1,482 reviews

Reviewed 18 August 2014

The hotel was exceptionly clean,rooms were a fair size and aircon was very good,the pool was cleaned properly every day,however this was done @9am wich meant pool doesn't open till 10am,wich also meant a lengthy que to get a sunned,the food was excellent and there was a lot of variety,we bookd with on the beach,wich advertised the hotel as having a gym,well it doesn't wich was disappointing as that was a decide ding factor 4 us to book it,however we still had a good holiday,the beach is 1 mile away,but free busses run every hour,the hotel was mainly dominated by Spanish tourists,overall though a good holiday,we paid £2800, for 4 adults all inclusive for 7 days,including transfers,there is also wi fi available £20 for a week,only 10 min from airport,there's not a lot of nite life in toremolinous though

Room Tip: Ask 4 room with a balcony
See more room tips
  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Darran H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this reviewResponded 5 October 2017

Dear Guest,

We would like first and foremost to thank you for choosing ROC Costa Park for your recent vacation to Torremolinos and also for making the effort to share your opinion with us and the community of Tripadvisor.

Every day is a new challenge for ROC based on our passion for providing our guests an environment similar to a home from home. Our highly motivated and competent team ensures that our services as well as our hotels wealth of facilities provide a holiday feeling of the very special kind for our guests.

It is always very reassuring to read that we have managed to achieve this and that you have chosen to share this fact and published this complimentary review on our behalf. Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
ROC Costa Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

We (myself and my sister) had a fantastic break at the Roc Costa Hotel. The facilities are excellent 3 swimming pools and lots going on for kids. The beach is walkable however, there is also a free bus that you can get also stopping at Torremolinos. We were all inclusive and the drinks and range of drinks were fantastic. Most of them being self service which was an added bonus being peak season. The food was the best I've ever had at an all inclusive hotel. You will find something for everyone. The staff were all brilliant (very helpful and friendly). Only slight complaint I would have is that the air conditioning in our room was not amazing. It was bearable but still quite hot at night time. Also the pool could probably do with some more sun loungers as you really have to get down there early to secure one. Other than that a brilliant stay at a great price, would definitely recommend it to anyone.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank RWestwood91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this reviewResponded 5 October 2017

Dear Guest,

We would like first and foremost to thank you for choosing ROC Costa Park for your recent vacation to Torremolinos and also for making the effort to share your opinion with us and the community of Tripadvisor.

Every day is a new challenge for ROC based on our passion for providing our guests an environment similar to a home from home. Our highly motivated and competent team ensures that our services as well as our hotels wealth of facilities provide a holiday feeling of the very special kind for our guests.

It is always very reassuring to read that we have managed to achieve this and that you have chosen to share this fact and published this complimentary review on our behalf. Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
ROC Costa Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014 via mobile

I booked this hotel for a last minute trip to get some sun, I wish I hadnt bothered!

The hotel simply cant cope with the numbers staying there and at meal times its like a cattle stampede, for very poor & repetitive food.

I've no idea how the staff cope with the volume of guests transiting through the hotel, they were the only shining light in my whole stay there.

Biggest issue is the rude and ignorant families, from all countries. Children sticking their hands into buffet plates and half-eating food before throwing it back on the plate. At breakfast guests seem to spend most of their time stuffing food into bags. God knows why as the food was very poor.

At night, guests rolled back into rooms until 2 am, with children screaming up & down the corridors.

Some costs you wont see advertised;

Safe is €3.50 per day plus €10 deposit
WIFI is €4.00 per day BUT only for one device at a time. Its also very slow & keeps logging out.
Beach beds are €4.50 each on the Roc hotel plot on the beach. Further along the beach you can get beds for €3.00 per bed.

Lastly, we never once managed to sit at the pool. Beds are taken at dawn and are crammed in as tight as possible.

Overall; Its a 2 star hotel at best, over sub-scribed by mostly rude & very loud guests.

The facilities & amenities simply cant cope. I actually feel sorry for the staff having to work in that environment every day.

Unsurprisingly, I wont be back. If you do decide to chance it, remember you've been warned.....

Stayed: August 2014, travelled as a couple
2  Thank 1872_Graham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this reviewResponded 5 October 2017

Dear guest,

First of all we want to thank you for reaching out to us on Tripadvisor to notify us of your concerns related to your holiday with us ROC Costa Park and apologize you feel your experience was not as perfect as it should have been.

This feedback is very important to us and we will be making sure your remarks are bought to the attention of the appropriate management so they can make the necessary adjustments in the areas you highlight in your review.

Kind Regards,

Quality Manager
ROC Costa Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Just had a great weeks stay with my daughter,everyone nice and friendly from reception to the management can't do enough to make your stay welcoming,nice choice of food something for everyone,rooms clean, towel's changed daily,nice pool areas,gardens to relax in,only fault i found was no type of ramp leading to the pool areas just steps,saw people struggling to get there prams down,and if your a single person its not easy,maybe if they made a small adjustment to cater for prams and wheelchairs so they too could sit in the nice gardens,there is a lift down to the other building but lots would'nt know where it lead to,i would go again as we did have a lovely time there.

Room Tip: Can only speak on ours 2207,, not much to look at but quiet and away from the lifts which can get no...
See more room tips
  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Jan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this reviewResponded 5 October 2017

Dear Guest,

We would like first and foremost to thank you for choosing ROC Costa Park for your recent vacation to Torremolinos and also for making the effort to share your opinion with us and the community of Tripadvisor.

Every day is a new challenge for ROC based on our passion for providing our guests an environment similar to a home from home. Our highly motivated and competent team ensures that our services as well as our hotels wealth of facilities provide a holiday feeling of the very special kind for our guests.

It is always very reassuring to read that we have managed to achieve this and that you have chosen to share this fact and published this complimentary review on our behalf. Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
ROC Costa Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

I'm at the RocCosta now and although not a 4 star it is a very comfortable clean hotel, offering all you'd expect from an AI hotel in this price range, always something Good to eat, staff friendly and accommodating, the hotel manager is very courteous and can't do enough for you, basically you get what you pay for I've stayed at much worse for the money

Room Tip: Pay 15 euro upgrade
See more room tips
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank gareth48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this reviewResponded 18 October 2017

Dear Guest,

We would like primarily to thank you for choosing ROC Costa Park for your recent holiday and also for taking the time to share your opinion with us.

Every day is a new challenge for ROC, based on our passion for providing our guests an environment similar in comfort to a home from home. Our highly motivated and competent team ensures that our services as well as our hotels wealth of modern facilities provide a holiday of the very special kind for all our guests.
We would take into account your suggestions so we would be able to keep improving our service.
So again, we thank you for sharing this constructive feedback with us and we hope to welcome you back again soon.

Best Regards,

Quality Manager
ROC Costa Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

I came to this hotel as my first girly holiday a few weeks ago. It was by far the most amazing hotel I have been to! The staff were extremely kind and helpful. The food was amazing, the entire atmosphere was super! I didn't want to leave! On the last night, the entertainment team of the hotel planned a surprise for my sisters birthday and gifted us a bottle of champagne and a delicious cake!
I would recommend this hotel to everybody as it is amazing.
On top of this amazing experience, I recently received my driving license in the post which was sent by the hotel as I left it in my room!
Roc Costa Park team and the manager are kind, generous and are the most awesome people I have met! Loved my trip, would definitely visit again.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Usha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this reviewResponded 5 October 2017

Dear Guest,

We would like first and foremost to thank you for choosing ROC Costa Park for your recent vacation to Torremolinos and also for making the effort to share your opinion with us and the community of Tripadvisor.

Every day is a new challenge for ROC based on our passion for providing our guests an environment similar to a home from home. Our highly motivated and competent team ensures that our services as well as our hotels wealth of facilities provide a holiday feeling of the very special kind for our guests.

It is always very reassuring to read that we have managed to achieve this and that you have chosen to share this fact and published this complimentary review on our behalf. Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
ROC Costa Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Torremolinos hotels
0.5 mi away
Sol Principe by Melia
Sol Principe by Melia
#17 of 71 in Torremolinos
3,598 reviews
0.1 mi away
Hotel Zen Airport
Hotel Zen Airport
#34 of 71 in Torremolinos
455 reviews
1 mi away
Roc Hotel Flamingo
Roc Hotel Flamingo
#37 of 71 in Torremolinos
167 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Melia Costa del Sol
Melia Costa del Sol
#4 of 71 in Torremolinos
4,240 reviews
0.9 mi away
Sol Don Pablo by Melia
Sol Don Pablo by Melia
#9 of 71 in Torremolinos
2,571 reviews
1.5 mi away
Hotel Natursun
Hotel Natursun
#30 of 71 in Torremolinos
497 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Roc Costa Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Roc Costa Park

Address: Calle El Pinar,2, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#14 Luxury Hotel in Torremolinos
Price Range: £54 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Roc Costa Park 4*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Expedia, Alpha Holidays Limited, Booking.com, 5viajes2012 S.L., Travel Republic (UK), getaroom.com, Stayforlong S.L., Hotels.com, LoveHolidays, Agoda, Ebookers, HotelQuickly and Evoline ltd so you can book your Hotel Roc Costa Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Roc Costa Park Torremolinos, Costa Del Sol, Spain

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing