Stayed at Hotel Picasso end of August 2010, for the price it was cheap and fantastic as it included a evening meal and breakfast plus a double for sole en suite bedded room. The service was 1st class on arrival as I was sat down for my meal 1 minute before the Restaurant closed and had my 3 course meal in a rather dated and messy 2 star restaurant. I slept fine and had no problem with room..it was nice!.. After my basic breakfast in a rather depressing restaurant, I checked out and walked 30 minutes to a beach, on my way I realised I left some rings in the bathroom. As I was far from the hotel, I went back after my day at the Beach, hoping to retrieve my rings and the management told me that they were in Housekeeping and that they had all gone home. Surely jewellery should be kept in a safe in a management office? The Duty Manager said the hotel would contact me the next day, it is now 5 months gone and they do not seem to answer my e-mails, they have told me that they will send the rings..still not received them. Please do not leave valuables at this hotel as they never contact you, the management have made things upsetting as one ring was valuable. The hotel admitted that they had found the rings, the frustrating thing is that the service was awful and pathetic, not even thinking about my feelings or any consideration, I am frustrated and still annoyed and I do not know what to do, but just to give up and pretend it never happenend.
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- Also Known As:
- Picasso Hotel Torremolinos
- Hotel Picasso Torremolinos, Costa Del Sol, Spain