First of all we arrived around 1 in the morning and went up to room 113 to discover it was a hell hole, the decor was outdated, fridge was rusty and there were holes in every door, also in the toilet bin there was a dirty sanitary product so either the maids had used to room or it wasn't cleaned! As it was 1 in the morning we decided we would stay in the room for that night, as we laid in bed we could hear absolutely everything around us, upstairs going to the toilet, pipes from the bathroom and a group of loud lads next door, fair to say none of us slept much. We went down to reception in the morning to complain to which they then suggested we move rooms, so then we were relocated to room 203 which had a lovely sea view and it was a big improvement, there was no noise and the appliances all worked fine. We didn't get no matches for the oven and when all three of us went into the shower consecutively the hot water went cold and the boiler in the kitchen started leaking water a little. When enquiring about a safety deposit box they told us about the stealing situation by the pool and advised us to be careful, when they should be the ones sorting it out.The cleaners came once but as we were in they just asked about towels and linen, but even when we changed the bedding the fresh linen was full of long black hair, there wasn't a sheet without! We didn't pay for A/C but there was no remote and it was 3€ a day for only two English channels- BBC news and Itv. I went with family and I wouldn't go with family again but if it was friends and we would be out most of the time then fine. We just ended up laughing about our holiday disasters.
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- Also Known As:
- Apartments Buensol Torremolinos, Costa Del Sol, Spain
- Apartments Buensol Hotel Torremolinos
- Buensol Apartments Torremolinos