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“Fantastic bed and pillow, but shocking service.”

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Gar-Anat Hotel Boutique
Ranked #4 of 122 Hotels in Granada
Certificate of Excellence
Not decided
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic bed and pillow, but shocking service.”
Reviewed 26 July 2012

As most people did, we were fascinated by the pictures on their website. They’ve sent me a map instruction, which was very difficult for first visitor of Granada. The bed and pillow was so great I almost felt like sleeping on a cloud. But, if I visit Granada again, I wouldn’t visit this hotel.

About 12pm after I checked in, I asked a staff in reception to help me with booking Flamenco for that night. Without any explanation she said “NO”, suggest that I should ask to the next staff who is in shift from 4pm., I asked why? She pointed at some receipts on her desk and said she is too busy.

If she suggested me to ask the next shift staff with reasonable explanation(such as the flamenco show reservation starts late in the afternoon or so), I would have gladly understand. But her reason was that she was too busy, so I should come back 4 hours later. I though making a call only takes, what, 10 seconds? So we just walked to the Secremento for the flamenco and made reservation for ourselves.

Never experienced such service in any Hotel or even backpackers guesthouse. Thank god, other two staffs were nice.

Some reviews suggested about trust issues of the hotel, and I also agree. There is a computer on base floor, without a keyboard. You have to ask for it to reception.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Worldwait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
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English first
London, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2012 via mobile

The room we stayed in was not so big but the bathroom was huge with a big bath tub with whirlpool. The hotel is located in the centre of the town and everything is accessible by foot.
Definitely recommend

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lucstm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, United Kingdom
Level 3 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 July 2012

Got a last minute deal for one night. Fantastic location, really handy for exploring town. The hotel has been beautifully restored sympathetically - combining modern features, around a beautiful old building with a fine cental courtyard. The courtyard is a wonderful space, with the original stone pillars and wooden carved decorations - it is very impressive.

The public rooms are very stylish, but not the homeliest. Wifi very fast.

Check in was fast and efficient. We stayed in a deluxe room - on the second floor. It was very large, and very minimally decorated, with wooden carvings / sculpture above the bed, and poetry stencilled onto the wall. The bathroom was stylish, clean and again, minimalist. Most comfortable nights sleep we had. We passed on breakfast which wasn't included as we booked through a third party (overpriced to buy at the hotel and plenty of great cafes nearby). My girlfriend took advantage of their spa service, and had a very good massage. By Spanish standards I would be reluctant to pay too much more for this hotel - but I suppose it is located in Granada, and prices aren't that cheap generally - we got a good deal however. Also, I was under the impression that the hotel parking was free - it isn't, you simply get a discount.

Overall, great location for exploring - this hotel tries to be sleek, chic and modern - and for the most part it is successful, achieving this with much more authenticity than other hotels I've stayed at.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank funedin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri, USA
Level 5 Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 June 2012

Small hotel and a decent price, rooms and the general area were literally so clean you could eat off the streets. Our room was on the top floor and very quiet. Although, the hotel could look into a few minor things. Seemed one of our lights were out or the lighting in the room was very dim. The shower was a bit awkard, having to step up into it, a knee high step. Staying here for a longer period of time could be difficult due to no true closet and few drawers, although there are a few hangers and 3 drawers. Certainly was a lovely and acceptable place, and we wouldn't hesitate to stay here again, but might also consider trying out something else.

Room Tip: If you require elevators, request a 1 or 2nd floor room. There is a 3rd floor that requires a fligh...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChiquiHerrera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 May 2012

We chose to stay here as it looked so pleasant and stylish on the website and we were in search of a treat. However, our "superior" room was a disappointment. We had booked a double room but were given a twin, with no explanation or apology. When we enquired about this we were told that it was all that was left. The room was gloomy and not very clean. It was also quite tatty. The room contained a picture that lit up that could be hidden behind wooden doors. However, the light could not be turned off which was annoying at night time as light seeped through the doors. We had to turn the electricity off at bed time to turn the picture light off.
The breakfast, which we thought was included in the price, was extra and very basic. We were given a free breakfast as compensation for our room but this was not much of a bonus.
As a standard rate hostel/hotel/b and b this would be fine but the price suggests it is a lot better than it is. I did sneak a look at a different room (possibly a suite?) and this seemed better but I imagine it was much more expensive.
The bathroom was modern and clean with a good shower and the hotel location is excellent. However, essentially the website suggests that this is a luxury boutique hotel but it does not in any way live up to this.

One of the members of staff was helpful and booked our ticket to The Alhambra for us which was greatly appreciated.

Room Tip: Ask what type of room you are getting and enquire what makes the room "superior" if this i...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank charlottelevene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 April 2012

We stayed in Gar-Anat Hotel at Easter 2012, the famous Andalous Semana Santa.
Three wondeful days in "Granada la Bella" room. The place is very convenient, very quiet and close to the city center and all monuments, restaurants and nicer areas in Granada. The room was very large, especially the bathroom.
Breakfast is very good: orange juice, homemade cakes and served from 8.30 to 11.30 AM
Nice structure and incredible atmosphere: palace absolutely reformed, retaining old items combining modern furnitures.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Fermi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark, Delaware
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 March 2012

We arrived before the room was ready. Staff was not helpful at all. We came back when we were told that the room would be ready and it was not. Room was small but clean and nice.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zlatko12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gar-Anat Hotel Boutique

Property: Gar-Anat Hotel Boutique
Address: Plaza de los Peregrinos 1, 18009 Granada, Spain (Formerly Gar-Anat Hotel de Peregrinos)
Phone Number:
Region: Spain > Andalucia > Province of Granada > Granada > Realejo - San Matias
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Granada
#7 Family Hotel in Granada
Price Range (Based on Average Rates): £
Hotel Class:3 star — Gar-Anat Hotel Boutique 3*
Number of rooms: 15
Official Description (provided by the hotel):
Gar Anat Hotel Boutique is a small and unique hotel restored 17th-century building set in central Granada. It has been skillfully restored, retaining most of its original architectural features The building forms part of Placeta de los Peregrinos square, in the historic city centre. At the Gar Anat Hotel Boutique, each guestroom is different. All rooms are spacious and bright, with simple decor and original features.The rooms are spacious and beautifully decorated, all ensuite, with air conditioning, safe, hairdryer in bathroom and free WiFi internet access. It is a designed as place of calm and reflection. It offers free afternoon snacks, free Wi-Fi and a typical Granadian columned patio/courtyard. Gar Anat Hotel Boutique is ideally located for visiting Granada's tourist attractions and staff can help guests arrange reservations for flamenco shows and excursions also recommending the best places to visit and eat. There are many restaurants and tapas bars located within walking distance of the hotel. Our small property is a 5-minutes walk from Granada Cathedral and a short walk to the famous Alhambra. ... more   less 
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Also Known As:
Gar Anat Hotel Granada

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