This Hotel was very nice and stylish and good value for the price, but as some others seem to have found, there is no reception, and they sent an email asking when we would arrive. A person arrived shortly after our arrival and let us in, but she wasn't the normal staff member. Everything was fine, but we spent the next day at the Alhambra, and found that our key didn't work which meant a phone call and 15 minute wait and re-check in. Also we were leaving late on our check out date, and as there is not staff had to take our luggage to their other hotel about 1km away. This hotel is very nice unless you run into any problems or need to leave your luggage.
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