Great hotel. No complaints at all. And good internet rates.
- Free Wifi
My husband and I just returned from Granada. I spent a lot of time researching hotels. We were visiting our daughter who is in a study abroad program and is attending the University of Granada. We wanted to be in a convenient location and I knew that noise would be an issue. My criteria was that the room be airconditioned so we could close the window at night. We paid over $200 US dollars per night for a "deluxe" room. After the first night, we realized that the room did not cool off when the AC was turned on. It was so noisy until 3:00 a.m. that we had to shut the window. When we asked about the AC at the front desk, we were told that the hotel did not have the airconditioning turned on yet. It wouldn't happen until May. The hall way and lobby were airconditioned and our room was very hot during the day because it was on the sunny side of the building.
Their web site advertised that they have airconditioning. This is very misleading and it should note when it would be turned on. I was very disappointed by the attitude of the staff. They didn't care that we were uncomfortable.
The bathroom was spotless and it was a nice room; small by American hotel standards. My husband and I had to sleep with the window open and wear ear plugs.
I would not choose this hotel if we visit Granada again.
Sue from Massachusetts, USA
While the property is well located and the lobby is nice, we found the staff to be very dismissive, self-important and unhelpful. Our check-in was long, the lobby staff were unable to help with restaurant reservations, and the bellman was positively depressing - which was a problem because he was everywhere. Lines at the counter were inevitably long, the staff harried and short. Our room was uninspiried, and internet service came with a fee. We'd look for another hotel in future stays.
The Melia Granada isn't the best in the chain, but the hotel is charming and the small rooms are comfortable. The hotel is about a five minute's walk to the Cathedral and is convenient to a variety of shops and restaurants. It sits in an upscale shopping area with very good clothing stores to both the right and left.
The lobby is small, but has a nice bar and a good restaurant. The corridors are narrow and intricate making the rooms difficult to locate. My second floor room was small, but had interesting architectural details in terms of moldings, pilasters, and cornices. There was an interesting plaster classical medalion in a gilt frame above the bed and well-framed classical prints and mirrors. Carpet and draperies were in keeping with blue/buff motif and were clean and easy on the eyes.
There was a desk with TV, two standard European beds, and an easy chair. The TV was hard to figure out; finally turned it on using the button on the TV itself and then channel selection from the remote and it worked like a charm. Street noise was more than usual because of the lower floor. They pick up the trash quite early here and conversations from pedestrians carries through to the rooms. The bath was surprisingly large with a small marble topped vanity, tub and shower, toilet and sitz/bidet.
The hotel is serviced by two elevators which were a bit slow, but were housed in a glass elevator shaft that offered a view of the small court/shaft. Staff was friendly and bi-lingual and the restaurant was good and not that expensive. There is a wonderful outdoor churros/hot chocolate stand about a block away.
Granada was a great city, and obviosly the Alhambara is the highlight. Well worth doing is the daily 2 hour walking tour which takes in the other parts including the Albacin, were you can get a taste of the Arabic souk culture, you can find details of this at the tourist office or website, and at 10 euros each is very good value. There is a huge variety of very attractive looking restaurants, but such is the genorosity of the numerous Tapas bar owners that you may never need to have a meal, these bars were very busy even on a monday evening. For just 2 euros you can get glass of wine and a tapas.
The Melia hotel was booked through the companys website, it is always worth checking out company websites rather then agents as in my experience you always get what you ask for. They had a deal on for January of just 28 pounds per room per night, we requested a quiet room on a higher floor and that is exactly what we got. The room was smart and efficent in a business style, and the bathroom was large with everything you could want.
The hotel seemed to cater for business people mostly and the decor again was of a high international standard, one of its best points was the central location, a step away from a main shopping thoroughfare, for those driving like myself there is a multi storey car park adjacent to the hotel, the hotel was very easy to find comming in from the south of the city. The city has a poulation of 240,000 with 80,000 being students which keeps the prices of food and drink down making Granada one of Spains most affordable cities.
Family of 4 stayed here in Jan 2008 for 2 nights on an internet deal from Melia. Previously stayed at the chain's Gran Fenix in Madrid.
Followed ViaMichelin website directions and found Hotel relatively easy, however, a potential nightmare without directions.
1st job was to drop off car at the Rail Station so have no comment about parking. Concierge gave good directions to Station which we followed perfectly until alomost the end. Noted that when the staff deliberated over directions they seemed to raise the fact that all the streets (being a tourist zone) are under close circuit TV and you can get booked if you just driving around after getting to the Hotel. Your number plate is targetted.
This is a tourist hotel and doesn't try to be anything different. Approached on that basis you probably will find it good value.
One of the 2 rooms was not very good. Bathroom was best described as a cubicle ensuite with a vanity the size of 1 single basin. Noise from hallway and lifts was exceptional. Big drawback was the Hotel heating which you couldn't seem to turn down or off. Our window faced an airshaft (which I personally think allows for a quieter night) so we left the window open - until someone checked in at around 1.30am and proceeded to yell the house down.
Ate in Hotel Restaurant both nights and had a great Paella. Other meals were well received. Breakfast was excellent. Internet connection was reasonable. Staff were excellent.
Reason for going to Granada is the same for most - La Alhambra. Can't find much to favourably offer Granada in comparison to Segovia, Avila, Toledo etc other than Alhambra. Dropping the car off and getting lost and walking back to hotel enabled me to see other parts of the town. It ain't pretty. Although night time and lighting hides its uglier side. On check out we had seen enough of Granada and were reasonably happy to be leaving.
Based on the deal we got and a walk past some of the other hotels would lead me to recommend this Hotel to other families - only if you get it on a good deal. If you don't like the first room you get ask for another (assuming they're not booked out).
Had coffee and tea break at the Parador (undergoing rebuild/renovations). It looked to be the benchmark for this town.