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Hotel America
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Reviews (298)
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All reviewsno elevatoralhambra complexcourtyard restaurantwithin the wallsheritage siteamazing locationsmall hotelcharming placeup hillgeneralife gardenssingle bedthe busalhambra ticketsvisiting alhambramain entrancereception areabreakfast room
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109 - 114 of 298 reviews
Reviewed 13 June 2014

Rented a car in Madrid and drove to Hotel America in the Alhambra complex. Our GPS worked great, which was lucky because we struggled a bit with the map the Hotel America sent earlier. Parked in the Alhambra lot, and the attendant in the information booth pointed us in the right direction. However, we had no idea the right direction meant walking about a half mile down a hill and back up a hill to get to the Alhambra entrance where the hotel is within close proximity. I love exercise and fitness, and because we had two bags to haul and a couple of backpacks, that pretty much completed my daily aerobics program! The room was average size for Europe, but we could have used a small bar of soap - the small packages of gel and shampoo didn't quite cut it. So, I asked the front desk clerk for bar soap, and he said the person who stocks the hotel with amenities forgot to bring them that day. Well, OK, no problem - we're at the Alhambra, so what could be better. However, when we asked for soap the next night and were told the same answer, it was a bit frustrating. The air conditioner wasn't working the second night, and we found out that it was controlled centrally and the clerk forgot to turn it on. The morning of checkout, we had a bit of a drive ahead of us, so we wanted a quick breakfast in order to get on the road. However, the clerk was also the chef and the waiter, and we didn't receive anything but apologies for the first 25 minutes we waited. Finally, we gave up and decided to check out. However, the clerk was busy trying to wait on tables, so that took longer than expected. I asked if we would get some credit from our bill for not having soap or breakfast, but the clerk just shrugged. We certainly don't blame the clerk, he was a very, very nice man! But the hotel is grossly understaffed. As for the location, it's exceptional! Make sure you order tickets for the palace tour weeks in advance through Ticketmaster, and then skip the lines and pick up your tickets at the T.I. booth downtown. The hike up the hill from the city center to the hotel is similar to climbing Nob Hill in San Francisco, maybe even a bit tougher. Taxi's will take you there swiftly, unless, of course, you're in to fitness like us!

  • Stayed: June 2014, travelled as a couple
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1  Thank THOMAS H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

My husband’s childhood memory of Alhambra brought us to the idea of having an overnight stay in the Alhambra complex.
We drove early from Seville and swung by the Sierra Nevada ski station first before heading to the Alhambra complex. The drive from Sierra Nevada and the Alhambra complex were pretty closed; around 40km. We parked the car at the 24 hour guarded parking lot in the Alhambra complex and paid for parking when we left. With our luggage, we walked to the tourist office and printed our Alhambra entrance tickets right away. Doing this saved us time for not walking back out to get these entrance tickets. The line to enter the complex could be pretty long, but with the hotel reservation proof, entrance tickets to the complex and luggage to carry, the entrance staffs will give the hotel guests a right to bypass the lines. The walk from here is quite a bit, but it was no problem for us. Others could opt to take a short taxi drive to the hotel door and not to worry about obtaining the tickets first.
The hotel room is very cozy. Breakfast is not included. Spending a night in Alhambra complex is special; it is a magical feeling of being in Alhambra at night and seeing the twinkle lights of the Granada town across.

  • Stayed: July 2013, travelled as a couple
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2  Thank fleursdusoleil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

Stayed 2 nights at the Hotel America - very helpful staff, convenient location for relaxing before and after the hours sightseeing at the Alhambra. Room 212 was clean, large, airy, and comfortable - queen bed, and sofa - quiet for overlooking the front of the hotel. Up two flights of stairs. Our friends stayed on the ground floor in room 222-224 so called family room composed of 2 small bedrooms each with 2 twin beds - off the courtyard with tables and chairs-so noisy but accessible. Bath towels not very absorbant. Hotel is just 10 mins to the town center by taxi 6euros or by bus 1.20 euros. Lovely walks, vegetation, sound of waterfalls, and views.

Room Tip: Room 212 up two flights of stairs- large, airy, and comfortable. Room 222-224 - family room with twin beds in each small bedroom on ground floor by courtyard so accessible but noisy.
  • Stayed: May 2014, travelled with friends
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2  Thank DeborahandAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Needing a break after a couple of serious sightseeing in Lahambra,
we noticed a litle door through wich we could see a quaint oldfashioned tapio with small marble tables and bamboo chairs.
The name above the door read "Hotel America *"
One star !!
Well inside you stepped back 50-70 years in time.
Fantastic, !
The beams holding up the next floor were exposed, had been repaired and must be over 200 years !
And yes-
They did serve us coffee-onevof the bedt we have had andvworth every 2.20
euro pr cup.What a lovely experience as compared with the turistmachine coffe automat further down.
Happy with this experience we went of to see the gardens.
They should not be missed!
I sincerely hope they manage to show them off as nicely as all these roses etc were now in may

  • Stayed: May 2014, travelled as a couple
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1  Thank holidayknut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

There was no hot water so we could not take a shower in the morning. It was a shame, especially when we had a guest from overseas, who was in Granada and Andalucia for the first time. Our guest could not sleep well as the room was cold. The location is otherwise good.
The parador next door is a better choice.

  • Stayed: May 2014, travelled with friends
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1  Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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