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“Good design, but service lacking”

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Hotel Parraga Siete
Ranked #4 of 93 Granada B&B and Inns
Certificate of Excellence
Paris
Level 5 Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Good design, but service lacking”
Reviewed 21 May 2012

We have stayed at this hotel for two nights in May 2012. After reading all the positive reviews, I must concur: the design gives the hotel this modern yet warm feel, the room was clean and the bed was really comfortable. The WiFi connection - flawless. However, I there are several points of improvement... Most importantly both me and my boyfriend have found that the service was somewhat lacking. The young lady at the reception was almost never there so we had to wait quite a long time on several occasions to ask a question (e.g. WiFi key). Also, our room was not equipped with either safe, a mini bar or drawers. The location is rather good- the Alhambra is within 20 min by foot, Albayzin within about 15 and the Cathedral within 5. However, on Sundays the area surrounding the hotel "dies out" since it is a commercial area.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chouettou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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319 reviews from our community

Traveller rating
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    33
    6
    0
See reviews for
25
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10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
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  • Any
English first
Edinburgh, United Kingdom
Level 6 Contributor
133 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 22 April 2012

Positives

Good location
Lovely contemporary decor
Comfy bed, good quality pillows and bed linen
Nice fluffy towels
Excellent wi-fi connection

Negatives

No mirror in room, only in bathroom
No drawers in room had to leave a lot of our clothes in luggage.
No mini fridge
No safe
Rooms not cleaned properly, hairs that were on our bathroom floor were still there after the room had been “cleaned”
Free water provided sometimes, either do it every night or not at all.
No literature provided in room regarding hotel info.

If these negatives were dealt with it would be a very good hotel, we would stay here again how ever because we felt it was a good price.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tattieheid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 April 2012

The hotel is very well located in the centre of Granada in a rather quiet street. They have no own parking lot, but there is one close by (Victoria Parking).
Rooms are very nice and clean.
In the morning the bathroom was rather cold (no heating).
Staff is friendly but does not have much time (they also have to take care of the people at the bar).
We wanted to leave early (9 am) but could not have breakfast yet.
Excellent price/quality value.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ehuygens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marbella, Andalucia, Spain
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 March 2012

One of the best boutique hotels we've stayed in and for the price I think you'd struggle to get better. The rooms are clean and very comfortable, the sister restaurant and bar next door serves excellent food and is a lively little spot in the evenings with a nice eclectic crowd of friendly locals and tourist alike. A must if you visit this wonderful city of Granada.

Room Tip: We stayed in 37 and it was great.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roberto B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Parraga Siete

Property: Hotel Parraga Siete
Address: Calle Parraga 7, 18002 Granada, Spain
Region: Spain > Andalucia > Province of Granada > Granada > Centro - Sagrario
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 93 B&Bs / Inns in Granada
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Parraga Siete 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
El desayuno no esta incluido en el precio. ... more   less 
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