It's hard to rate this hotel I would say it is good but not very good. The location is perfect it's in the historic area of Granada but not too far in so you won't for example get lost and its moments before the start of the walk to the Alhambra.
The rooms look lovely, exposed beam work and very tasteful décor. I choose the hotel because I wanted somewhere where I could also relax when not in my room. There are small pebbled court yards but they are more like light wells and a little gloomy to sit in, there are no other common areas.
I also found this hotel noisey. My room overlooked the court yard. The hotel is historic but they haven't sound proofed the rooms like many other old hotels. The doors didn 't seem to seal sound from the room and I was constantly woken by people opening and banging doors. In the morning I would hear the phone from reception and at night the sound from guests talking as they walked through the court yard. It wouldn't take much to put up a notice asking guests to enter and leave quietly.
The bathroom was a little cramped, and while this may sound a niggle it was annoying that the shower head didn't fit in the holder - something that could be easily fixed and likewise there was no shelf in the bathroom and no area around the basin to put things on, again something that could be easily fixed.
I found the reception staff really very unhelpful and quite short, to the point that if I needed to know something I would use google rather than ask. I think part of the problem is that the hotel was busy and they are dealing with handing and collecting keys and also booking tickets for guests to the Alhambra. I asked if they could check the times for buses to Cordoba and a lady on reception said they were every hour without bothering to check, I got the impression that she just couldn't be bothered and I was right, as when I double checked I found that they didn't run each hour at all and some took 2 1/2 hours and others over 4.
While the location was very good, I wouldn't stay here again, there were too many things that added together detracted from the look of this very pretty hotel. This hotel features heavily in guide books and I sort of have the feeling that they are resting on their laurels.
- Official Description (provided by the hotel):
- The Hotel Casa Capitel is an ancient Renaissance palace built in 1503 and located in the picturesque area of the Albaicin, in front of the Alhambra in Granada and in the city center, close to the cathedral. It is a palace with lintels and Tuscan columns, Corinth capitals, Arabic chromium-plated beams; Renaissance decorated wooden ceiling and two Roman columns.Among all the artistic whole stands out an exquisite Nazari Capitel carved in alabaster, what makes it a piece unique in the world.Wooden beams original from the XVIth century are leaned on the artistic whole. These beams support the first and second floor of the building. ... more less
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