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“Charming hotel in old city and very helpful staff.”

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Hotel Casa del Capitel Nazari
Ranked #15 of 123 Hotels in Granada
Certificate of Excellence
Reviewed 23 June 2014

Very charming hotel, excellently located in the old city, with nice, clean and tidy rooms. Very friendly and helpful staff helped with reserving tickets to Alhambra, onward transportation. Breakfast was good. I would definitely stay here again.

Room Tip: Room 12 was spacious and had windows both to the street and the inner courtyard.
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  • Stayed: June 2014, travelled solo
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4  Thank Helene L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Gerente at Hotel Casa del Capitel Nazari, responded to this reviewResponded 25 July 2014

Dear Guest,

Thank you for your nice review.

I hope see you very soon.

Consider this your home.

La Direccion.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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316 - 322 of 773 reviews

Reviewed 8 June 2014

The staff was so helpful and the hotel was beautiful and a great location! We would recommend to anyone. We loved Granada and the tapas bars and sights. The room was comfortable and the little sitting areas around the hotel were delightful.

Room Tip: We appreciated the elevator!
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  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
4  Thank jangreg34517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Gerente at Hotel Casa del Capitel Nazari, responded to this reviewResponded 25 July 2014

Dear Guest,

Thank you for your 5 points review.

This encourages us to work with enthusiasm.

Consider this your home.

La Direccion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

The location could not have been better and the hotel was lovely and clean. The best part, though, was the staff. They were all very friendly and helpful and went out of their way to help us.
We would definitely recommend this hotel.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
3  Thank Cheri118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Gerente at Hotel Casa del Capitel Nazari, responded to this reviewResponded 25 July 2014

Dear Guest,

Thank you for your 5 points review.

This encourages us to work with enthusiasm.

Consider this your home.

La Direccion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

My overall rating would be much higher were it not for the noise we experienced.

First, the staff was very hard working and helpful. They provided good directions, recommendations and got our laundry taken care of. Our room was fine .....clean and comfortable, although the shower was very small (don't drop your soap!) The hotel is in a very good location. Internet worked in our room.

Now about the noise. Our room overlooked the courtyard, which is frequently used. You can hear every conversation. Our second night a tour group of around 20 people checked in and basically had a party at 11:00PM. It was incredibly noisy and kept us awake. When people got off the elevator and had conversations walking to their room, we heard every word. I assume there are quiet rooms in the hotel, but I would definitely try and stay far away from the courtyard.

Room Tip: Stay away from the courtyard.
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  • Stayed: April 2014, travelled as a couple
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1  Thank duke07701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Gerente at Hotel Casa del Capitel Nazari, responded to this reviewResponded 20 May 2014

Dear Guest,

Thank your for your kind review.

You are right, during your stay we have a group very noisy and we have many problems with them for this reason.

We will give us another opportunity to better serve you in a near future.

Consider this your home.

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Reviewed 11 May 2014

Perfect hotel, small and charming, with incredibly friendly staff! We loved the ambience, and the rooms were slightly larger than traditional European rooms. I loved that I finally had a bath tub- score!! The ambiance and the staff cannot be beat, I highly recommend this hotel! They even found last minute tickets to Al Hambra which was so thoughtful. They are amazing, we would recommend them to anyone. And right outside is the amazing Plaza Nueva, which is breathtaking and so fun to walk around and eat, shop, and just relax. It's perfect, don't think twice.

Room Tip: Coffee for the rooms would be perfect! Also, I know nothing can be done, but it was a bit noisy at...
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  • Stayed: May 2014, travelled with family
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2  Thank cali_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Gerente at Hotel Casa del Capitel Nazari, responded to this reviewResponded 20 May 2014

Dear Guest,

Thank you for your 5 points review.

This encourages us to work with enthusiasm.

Consider this your home.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

Charming hotel with authentic Moorish courtyard stele accommodation. Comfortable beds & a genuine traditional feel to the whole atmosphere. Definitely for the discerning traveller who wants to avoid the run of the mill corporate hotel offer; this place has character in spades.

Breakfast, however, was a pretty confused affair. A lot of choice, mainly self-service, with a waitress in attendance to give you a crash course in coffee machine & toaster operation if she is in the mood. The dining area itself is a little cramped and can get busy at 9.00am with not enough room to swing the proverbial Andalusian gatto.

Charming reception staff, only let down by a foolish taxi order. Because the hotel is at the beginning at of a one way street, staff were only too happy to order one on your behalf. The issue is to get anywhere meaningful, it is a 15 minute (€15) journey to do the round route back to the centre of town which is just 50 metres away! Guests should be told the taxi rank on the square is a 50 metre walk and it will save you both time & money. Lesson learnt by us & hopefully picked up by management.

Apart from that, the accommodation was faultless & the staff do genuinely try to please in an efficient & friendly manner. Would return again without hesitation.

  • Stayed: May 2014, travelled as a couple
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5  Thank at c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Gerente at Hotel Casa del Capitel Nazari, responded to this reviewResponded 20 May 2014

Dear Guest,

Thank your for your kind review.

We take all guest feedback very seriously, and we're constantly improving all aspects of our service and facilities and of course.

I hope see you very soon.

Best Regards.

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Reviewed 23 April 2014

We have just stayed here for 3 nights and probably would not return to this hotel. My husband called our room a 'monk's cell' as it was very dark and poorly lit, only 1 bedside lamp and I dim central light. I realise that it is a very old building but a better attempt at making it light could have been made. Our bed also was small and felt cramped in the room.
However the location was good being close to the Albayzin area and other attractions.
The hotel were also very helpful in obtaining tickets to the Alhambra for us before we arrived as they were sold out on their website.

  • Stayed: April 2014, travelled as a couple
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Thank RugBugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCIONPALACIO, Gerente at Hotel Casa del Capitel Nazari, responded to this reviewResponded 25 April 2014

Dear Guest,

We are grateful for your comment following your recent stay at Casa del Capitel Nazarí.

However we were sorry to read that we did not meet your expectations.

Size of the rooms are different because this is a house from 16th Century and we keep original contruction, so some rooms are very big with bath or jacuzzi (superior rooms), other smalls and others midium size. Really charming of the hotel is that each room is different.

Please be assured, we do value all feedback from our guests and your comment has been reviewed with our team and corrective actions are taken to improve the quality of our service. We will improve the light in this room.

We will give us another opportunity to better serve you in a near future.

Consider this your home.

Ángela Caracuel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Casa del Capitel Nazari

Address: Cuesta Aceituneros 6 | next to Plaza Nueva, 18010 Granada, Spain
Phone Number:
Region: Spain > Andalucia > Province of Granada > Granada > San Pedro
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #15 of 123 Hotels in Granada
Price Range: £44 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa del Capitel Nazari 3*
Number of rooms: 18
Official Description (provided by the hotel):
The Hotel Casa Capitel is an ancient Renaissance palace built in 1503 and located in the picturesque area of the Albaicin, in front of the Alhambra in Granada and in the city center, close to the cathedral. It is a palace with lintels and Tuscan columns, Corinth capitals, Arabic chromium-plated beams; Renaissance decorated wooden ceiling and two Roman columns.Among all the artistic whole stands out an exquisite Nazari Capitel carved in alabaster, what makes it a piece unique in the world.Wooden beams original from the XVIth century are leaned on the artistic whole. These beams support the first and second floor of the building. ... more   less 
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