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“A charming hotel in a fantastic location” 5 of 5 bubbles
Review of Puerta de Las Granadas

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Puerta de Las Granadas
Ranked #14 of 125 Hotels in Granada
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A charming hotel in a fantastic location”
5 of 5 bubbles Reviewed 7 July 2014

This hotel is perfectly located on the road that leads to the Alhambra within walking distance of all of the main historic parts of this beautiful city. Even though Granada has a thriving after dark culture, the hotel is quiet and peaceful.

The hotel is small but doesn't feel poky - there is a lovely patio on the second floor. The facilities are more than adequate - the room was clean and bright with a small but perfectly serviceable bathroom. We didn't have breakfast but availed ourselves of the 24 hour free coffee facility (very good freshly made). We had one of the mid-price twin rooms with balcony facing the street. Every afternoon we returned for our siesta to find the black-out curtains pulled and the air conditioning on making the room deliciously cool.

But the best thing about Puerta de Las Granadas is the wonderful staff. From our first enquiry they couldn't have been more helpful - booking tickets for the Alhambra, recommending bars for the best tapas, organising a visit to a very special flamenco night and suggesting lovely places off the main tourist trail where we could sit and relax. They also left us a delicious bottle of wine one night during our stay.

We spent a relaxing, truly memorable week in Granada and would have no hesitation in recommending this hotel. Can't wait to go back!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuertadeLasGranadas, Gerente at Puerta de Las Granadas, responded to this review, 9 July 2014
Dear guest,

Thank you for your overwhelming opinion and for your recommendation. We can’t help but appreciate your point of view of our establishment. It is really very important for us to know that you enjoyed your stay at our hotel, specially our patio.

We are also very grateful for your opinion about our Staff. They work everyday for our guests to feel "like home", and the best pleasure we can have is to know that we have managed to be helpful for you.

We really hope we can host you again in your next visit to our city.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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903 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (142)
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English first
Sydney, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 5 July 2014 via mobile

Perfect location for the Alhambra and the old city , you can walk to literally everything. The hotel is small and charming. Breakfast adequate and the staff very helpful.
Very atmospheric and captures the essence of the city.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank intrepidharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuertadeLasGranadas, Gerente at Puerta de Las Granadas, responded to this review, 9 July 2014
Dear guest,

Thank you very much for your positive opinion and your kind words. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our city.
We are also very grateful for your opinion about our Staff, which is and will keep on being one of our best assets and the best pleasure we can have is to know that we have managed to be helpful for you

We really hope we can host you again in your next visit to our city

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
us
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

My husband and I stayed at Hotel Puerta De Las Granadas for 2 nights during our recent stay in Granada. The location and service were perfect. We walked everywhere and the hotel staff were very helpful with directions and recommendations. Our room was on the top floor the elevator stops just before that, which didn't bother me at all since I always use the stairs except with luggage. We chose not to eat the breakfast at the hotel. There are many places in the area to eat. The only problem we had was finding the hotel even with our gps. A guy pulled up on a motorcycle just like I read in previous reviews asking if we needed assistance and he had us follow him to the hotel and once we got there we had to quickly unload and my husband had to go to the parking garage which the guy also had my husband follow him to. I waited behind a nervous wreck thinking this guy was going to try to demand all kinds of money from my husband. About 15 minutes or so later the motorcycle pulls up with my husband on the backseat lol. He said he only paid him 4E and that he appeared fine with it.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank denisepg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuertadeLasGranadas, Gerente at Puerta de Las Granadas, responded to this review, 9 July 2014
Dear Guest:

Thank you for your comments .We really appreciate your words and your opinion in TripAdvisor. We can’t help but appreciate your point of view of our establishment. It is really very important for us to know that you enjoyed your stay at our hotel and our city.

As we told you by an e-mail, Granada is one of the most historical and monumental cities and being the hotel situated between the Alhambra, the Cathedral and the Albayzin quarter, access by car is restricted. Clients of the hotel are allowed to access the hotel only through the specific route we sent you in an email, which it is authorized by Granada City Council. We do not recommend use the GPS, or Google Maps beacause they do not take into account streets with restricted access and only permitted to clients of the hotel.


We really hope we can host you again in your next visit to our city.

Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
77 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

I stayed here for 2 nights in May. I travelled from the train station by bus to the Cathedral, and the hotel was a short walk from there. The front desk clerk was very helpful pointing out sites of interest on the map. Granada is not a large city, and the hotel was in easy walking distance of the Cathedral, Moorish Quarter and the Alhambra, which is accessible by following the street up the hill from the hotel. My room was small (the bathroom especially), but comfortable and well-appointed. The alcove that served as a closet had a musty smell, but the room was fine otherwise. The wi-fi was reliable and the air-conditioning worked well. Free tea from the breakfast area was appreciated. There was a nice patio for relaxing. I would happily stay here again.

  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jaykay99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuertadeLasGranadas, Gerente at Puerta de Las Granadas, responded to this review, 30 June 2014
Dear Guest:

Thank you for your comments .We really appreciate your words and your opinion in TripAdvisor. It is really very important for us to know that you enjoyed your stay at our hotel and our city.

Regarding the space in our rooms and our bathroom, we would like to inform you that our Hotel is a 19th century building, located in a highly protected area of the city (near the Alhambra). When restoring it, we had to respect the original areas and dimensions and adapt our rooms and facilities to City council regulations.

Thank you very much for your opinion about our Staff, which is and will keep on being one of our best assets and the best pleasure we can have is to know that we have managed to be helpful for you

We really hope we can host you again in your next visit to our city.

Kindest regards

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

The location of this hotel is perfect, so much so that my overall rating is "excellent". All the main sights of Granada are within walking distance and if you do want a taxi, there are plenty of them a minute or two walk to the central Plaza Nueva.

Our room itself was very good - clean, good size, quiet, comfortable. Breakfast was good with a wide variety of choices. Staff were very helpful with good English.

Overall, this was the perfect hotel for our 2-night visit to Granada and I would definitely recommend it highly.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wdwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuertadeLasGranadas, Gerente at Puerta de Las Granadas, responded to this review, 30 June 2014
Dear Guest:

Thank you for your comments and for your recommendation.We really appreciate your words and your opinion in TripAdvisor.

We can’t help but appreciate your point of view of our establishment. It is really very important for us to know that you enjoyed your stay at our hotel and our city.

We are also very grateful for your opinion about our Staff. They work everyday for our guests feel well cared and the best pleasure we can have is to know that we have managed to be helpful for you.

We really hope we can host you again in your next visit to our city.

Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Petersfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

Location excellent for Plaza Nueva and the Alhambra, reception staff were very friendly and helpful, including booking last minute tickets for a concert at the Alambra and recommending good tapas bars.
For the class of hotel and city centre location the rooms were adequate without being luxurious, the mini-bar fridge didn't work and wasn't replaced during our stay. The shower was excellent, always a major plus point!
Breakfast could do with a bit more attention to make sure that the coffee was fresh and the orange juice topped up, but overall it was okay.
I wouldn't hesitate to recommend this hotel, especially for a weekend or short break.

Room Tip: Go for the larger, and more expensive, rooms.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 200DAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuertadeLasGranadas, Gerente at Puerta de Las Granadas, responded to this review, 30 June 2014
Dear guest,

Thank you for your comments and recommendations.. We really appreciate your words and your opinion in TripAdvisor.

We are really sorry about the incident with the mini-bar fridge You are right, we would have had to change the broken one and replace it for another that would have worked correctly.

On the other hand, thank you so much for your point of view about our breakfast. Your review will help us for sure to improve the quality of our service. .


We really hope we can host you again in your next visit to our city.

Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

My husband and I spent 2 nights here. Our room was on the top floor. We paid a bit extra for this "Cathedral View" room. The room did seem a bit nicer than some of the other rooms we glimpsed, but I have to say that "catherdral view" is a misnomer. Sure, you could see the cathedral, but only if you really craned your neck!

So, that sounds negative, but we were quite happy with the hotel and the room. The room shares a balcony. If it's not too hot out, the balcony is a nice place to sit. The room has AC and a safe. Breakfasts at the hotel are buffet-style and nice. The people working the front desk are multilingual and extremely helpful, and the hotel location cannot be beat. It is close to everything, including the Alhambra and all major sights. I would definitely stay here again.

Room Tip: Rooms on the top floor are the best but cost more.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ColoradoCarol2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PuertadeLasGranadas, Gerente at Puerta de Las Granadas, responded to this review, 9 July 2014
Dear guest,

Thank you very much for your positive opinion and your kind words. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our city.
We are also very grateful for your opinion about our Staff, which is and will keep on being one of our best assets and the best pleasure we can have is to know that we have managed to be helpful for you

We really hope we can host you again in your next visit to our city

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puerta de Las Granadas

Property: Puerta de Las Granadas
Address: Cuesta Gomerez 14, 18009 Granada, Spain
Phone Number:
Region: Spain > Andalucia > Province of Granada > Granada
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Granada
#20 Family Hotel in Granada
Price Range (Based on Average Rates): £
Hotel Class:1 star — Puerta de Las Granadas 1*
Number of rooms: 14
Official Description (provided by the hotel):
The hotel is situated in a building that dates from the 1800s, charming and small, this "typical" hotel of 14 rooms has been fully renovated for use as a hotel since 2004. While conserving the architecture from its past, the hotel is equipped with a modern and functional in keeping with todays standards. Magnificently situated on Cuesta de Gomerez, beside the Puerta de las Granadas from where you can access the Alhambra. The hotel is situated in the centre of the triangle formed by the Alhambra., Albayzin and the Cathedral.With maximum comfort, the hotel offers the travelers a stay right in the historical centre of Granada, a short walk from all the most emblematic monuments and most traditional as well as modern areas of the city. Everything you need to know about granada is a short step away, The Alhambra, Albayzin, the Cathedral, museums, restaurants, festivals, tapas....We invite you to enjoy the city and its while resting in our centrally located hotel. ... more   less 
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Also Known As:
Puerta De Las Granadas Hotel Granada
Puerta De Las Granadas Granada

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