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“"Granada Elegance"”

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Hospes Palacio de los Patos
Ranked #6 of 122 Hotels in Granada
Certificate of Excellence
Gainesville, Florida
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“"Granada Elegance"”
Reviewed 15 August 2014

As we have never been to Granada, we did not know what to expect, but both my wife and I were pleasantly surprised by the city of Granada as well as this grand Hotel. Located adjacent to the city shopping area, the Palacio de los Patos-- is perfectly situated for wandering the city or dining at any one of the numerous cafe's in the area. The hotel affords its own quaint courtyard with tapas and drinks by the pool too.-- Our room was a unique combination of old world charm and modern amenities --(hope you like a lot of white).--- The Staff was friendly and enthusiastic. We left remarking that we wished we were able to stay a day or two longer, which is probably the best endorsement for the Palacio de los Patos.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank gator2853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, 18 August 2014
Dear Guest,

Thank you for taking your time to write about your experience in our Hotel. It's a pleasure for us to read such a nice comments about your stay.
We strive to ensure total guest satisfaction for all our guests.

We have communicated to all staff your nice comments.

We hope you have the chance to visit us again in the future.

Best regards,

Marc Passola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
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English first
San Francisco, California
1 review
Reviewed 11 August 2014

This was a great experience. We had a complimentary upgrade to a larger room and it was an amazing hotel. We stayed in the older building but it felt totally new and very high quality. The room and bathroom were both very clean and the spa facility was great too. The breakfast buffet in the morning is a great addition as well. Overall i'd stay again and if you're looking for a comfortable centrally located place during your time in granada, this Hospes is the place to go.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Brian962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, 18 August 2014
Dear Guest,

Our goal is to fully satisfy all our guests to ensure a memorable stay.
We are glad to know your enjoyed your stay, the room, the breakfast, the Spa and the location.

We thank you for taking some of your time to write about your experience and for your recommendation.

We hope we can welcome you back in the near future.

Best regards,

Marc Passola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 10 August 2014

From the moment I walked up the stairs to the front desk, until our car was brought to the front door, my wife and I experienced outstanding service, in wonderful surroundings. Nothing was too much effort for the staff to enable us to have the wedding anniversary of our dreams.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank G W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, 21 August 2014
Dear Guest,

Make our guest's dreams come true and exceed their expactations is our goal for all our guests.
We are happy to know we helped you to have a wonderful wedding anniversary.

We hope we can welcome you back either for another anniversary or just for a visit to the magical Granada.

Thank you for your trust in such special celebration

Best regards,

Marc Passola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 8 August 2014

Gracious, expansive, beautiful and elegant are all great traits in a hotel. Mix these with the highest professional service, that is also warm and friendly, add in a fantastic chef and bartender.
Having all of these but only staying one night means we are coming back. Francesco you lead a fantastic hotel experience, thank you.

Room Tip: We were upgraded to the old building...wow fantastic. Had room 22 and 42. U expect room 20 overlooks...
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Service
Helpful?
Thank Wilfyboy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, 18 August 2014
Dear Guest,

We are delighted to read this kind words about your experience in our Hotel, we strive to ensure memorable stays for our guests and we are happy to know we have accomplished with you.

We thank you for choosing our Hotel during your stay in Granada and, as well, we are looking for to welcome you back.

We have informed Francisco about your comments.

Best regards,

Marc Passola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 August 2014 via mobile

Great Hotel Boutique in Granada with the best location. Big rooms, tall ceilings in 19 century building.

The service is out of this world. I would definetely recommend this hotel and would come back.

Great modern decor in the rooms and would recommend.

Stayed August 2014
Helpful?
Thank JoseLK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, 19 August 2014
Dear Guest,

First of all, thank you for choosing our Hotel while visiting Granada and for you nice words.

We are happy to know you enjoyed your stay, the room and the service of our attentive staff.

We thank you, as well, for your recommendations and we hope we can welcome you back in the near future.

Best regards,

Marc Passola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 August 2014

The hotel is split into 2 parts, the original palacio and the modern part which is accessed across a terrace. We stayed in the modern part. The room was beautiful, really stylish and light. The only drawback was it didnt have a balcony. The terrace is beautiful and its very easy to spend hours outside drinking cava and eating the free tapas you get given with each drink. The staff were friendly and normally very good, occasionally the staff on the terrace were a bit absent but overall we were well looked after. Its a short walk to town, about 15 mins to the cathedral and about 20 to the Albacin. I would definitely stay here again.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Abi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, 23 August 2014
Dear Guest,

We would like to thank you for choosing our Hotel during your visit to Granada and for have taken some of your time to write about your stay. Guest's comments are very important to us, in order to work on those areas where we can improve.

We are glad you enjoyed your stay.

Once again, we thank you for your recommendations and we hope we can welcome you back in the future.

Best regards,

Marc Passola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 August 2014

The Hotel Hospes Palacio de Los Patos had the distinction of being one of the least expensive hotels we stayed at in Spain, and represented an excellent value. As others have noted there are rooms in both the original building and a new wing. We stayed in the latter in a well appointed room with a dramatic bathroom with a marble tub and rainshower. Breakfast was above-average, with excellent service and a varied selection notable for its excellent meats and cheeses. A few things to note: the handle on our door literally fell off! There was no doorman when we arrived, and I ended up carrying our heavy bags up the steps to the hotel (there is no ramp). Security is a possible issue since it is possible to get into the guest areas in the new wing without going through the lobby, though we never felt threatened in any way. The hotel is outside the main area of town, though we didn't find the walk too bad. On the other hand, the hotel was clean, more luxurious than I expected, and considerably less expensive than other top places in town.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank RiddleySkyWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HospesHotels, Director General at Hospes Palacio de los Patos, responded to this review, 23 August 2014
Dear Guest,

Knowing how have been the experiences of our guest during their stay, allow us to identify those areas that can be improved.
We really appreciate all your comments that will help us to provide a better service in the future.

The entrance doors are open during daytime to make it more convenient to all our guests and closed in the evening until the next morning. All entrances are 24h monitored by security cameras to ensure a secure and relaxed ambiance.

We thank you for choosing our Hotel while visiting Granada and we hope we can welcome you back.

Best regards,

Marc Passola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hospes Palacio de los Patos

Property: Hospes Palacio de los Patos
Address: Calle Solarillo de Gracia 1, 18002 Granada, Spain
Region: Spain > Andalucia > Province of Granada > Granada
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Granada
#1 Spa Hotel in Granada
#3 Business Hotel in Granada
#7 Romantic Hotel in Granada
#12 Family Hotel in Granada
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hospes Palacio de los Patos 5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Hospes Palacio De Los Patos Hotel Granada

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