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HillsSpain
Alpharetta, Georgia

Great Hotel in a Fabulous location

5.0 of 5 bubblesReviewed 8 Aug 2019
This was the 3rd time Ive stayed at this hotel. The hotel is well renovated and modern, the location is the best, very central to walk everywhere, shops, restaurants and cathedral. Straight across the street from a taxi stand which gets you to the Alhambra in 10 minutes. The staff were very friendly, welcoming and efficient and asked whether we preferred a room overlooking the main street or somewhere more quiet. The room was comfortable and modern and the breakfast was great.
Date of stay: July 2019
Room Tip: Ask for a quiet room at the back.
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucia_B_NHCVictoria, Director General at NH Collection Granada Victoria, responded to this review
Responded 20 Aug 2019
Dear guest,

Thank you for taking your time and writing us such an wonderful review!

There is not much more to say, as you mention practically everything, it is great to hear you enjoyed your stay with us.

Thank you once again for your trust in our brand and we hope to meet you personally on your next visit to Granada.

We remain at your disposal for anything you may need.

Kind regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,765)
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Traveller rating
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108 - 113 of 2,765 reviews
Reviewed 5 August 2019 via mobile

Great hotel for exploring Granada. Very central location with lots of shops and restaurants around the area. The room was clean and check in was very easy. They were able to check us in a few hours early as the room was ready. Will stay again when back in Granada.

Date of stay: July 2019
Trip type: Travelled as a couple
2  Thank fun_seeker89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucia_B_NHCVictoria, Director General at NH Collection Granada Victoria, responded to this reviewResponded 6 August 2019

Dearest guest,

It is a truly pleasure to know that we have succeed with our goal: providing unforgetable experiences in our guests.

Thank you very much on behalf of the whole team of NH Collection Victoria.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2019

It's a perfect hotel.
There is no fault.
All employees are friendly.
The hotel is nice and everything is clean.
The room is wide.
The breakfast menu is varied.
Traffic is convenient.
I want to strongly recommend.

Date of stay: July 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank MEEYOUNG K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucia_B_NHCVictoria, Director General at NH Collection Granada Victoria, responded to this reviewResponded 30 July 2019

Dear guest,

Thank you for taking your time and sharing your opinion on TripAdvisor.

It is great to hear you enjoyed your stay with us and that the room was comfortable and to your liking.

It is great to know you appreciated all the cleanliness and modernity of the hotel.

Our Breakfast is prepared with great care, so it is great to hear positive comments and to knows our guests enjoy it! It definitely helps to keep working in the same direction!

We hope you will think of us on your next trip to Granada.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2019 via mobile

I don't normally review but I was impressed with this hotel. Location is perfect. Room was quiet, nice bathroom, good shower and friendly staff. I also thought it was good value. Maybe need to think about breakfast pricing.... my only small gripe.

Date of stay: July 2019
Trip type: Travelled as a couple
Thank Ian S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucia_B_NHCVictoria, Director General at NH Collection Granada Victoria, responded to this reviewResponded 30 July 2019

Dear Ian,

Thank you your kind review on TripAdvisor.

We are delighted to know you enjoyed your stay with us.

It is great to know you appreciated all the details specially designed for the best comfort of our guests, such as our specially designed mattresses.

But most of all we are very thankful for your mention of the staff, for us, customer service and making our guests feel at home, is one of our main goals.

We hope to see you again soon.

Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2019

Having visited Granada before we knew where this hotel was situated so booked for three nights. As with all NH hotels you can pre-checkin and choose your room. Check in was easy and the staff were friendly and helpful. The room was large, clean and comfortable. Bed was comfortable (actually two twins so larger). Bathroom was large and kept clean and stocked with toiletries.
Breakfast was pleantiful and fresh. Note - you can request your eggs cooked to your requirements plus bacon.
All staff we encountered were very polite and helpful when required.
The hotel is centrally situated and very close to the Cathedral and only a 5 min walk from the Alhambra buses.
Car Parking is under the hotel in a PUBLIC car park on Calle San Anton. As has been said before DO NOT put the hotel address in because it does not get you to the car park. It is fairly expensive and there is no hotel reduction. You must pay before you leave. Do not go to the Car Park Office unless you want to pay cash. There is a machine at level 1. Also there are two lifts - one takes you on to San Anton and is busy with shoppers. The other to the hotel is tucked into another corner.
I would recommend this hotel and will probably use it again on our next trip.

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank nsander219
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucia_B_NHCVictoria, Director General at NH Collection Granada Victoria, responded to this reviewResponded 21 July 2019

Dearest guest,

It is a truly pleasure to know that we have succeed with our goal: providing unforgetable experiences in our guests.
Thank you very much on behalf of the whole team of NH Collection Victoria and we hope to welcome you backk soon in a short future.

This is your new home in Granada! Do not forget!

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2019

Our room was larger than average and was well presented. The hotel has a quality feel and the staff are very professional.
The location is perfect for exploring Granada and, if you're so minded, you can pick up the Hop-on/Hop off 'train' just across the road.

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank cnewman9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lucia_B_NHCVictoria, Director General at NH Collection Granada Victoria, responded to this reviewResponded 14 July 2019

Dear guest,

Thank you very much for your comments and the precious time that you have spent in sharing them with us.

We are very pleased to know that you felt so good during your stay thanks to our warm welcome and the charming of our staff.

All the team at NH Collection Victoria have a main goal: providing memorable experiences to our guests, and we feel very satisfied when we achieve it. Your words are the best motivation for us to continue working in the same way.

We hope that you will find the opportunity to come back to Granada soon and we are looking forward to welcoming you again.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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