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All reviews business trip star establishment same rate city centre science park decent breakfast large hotel a short taxi ride bathroom floor an iron good size rooms are spacious mini bar perfect hotel spent two nights old town yogurt
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Reviewed 22 July 2012

The staff was friendly. The rooms were large and comfortable. We were thinking about using the Spa and it was closed. The breakfast was good and overall we would stay here again.

  • Stayed: June 2012, travelled with family
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Thank floridajfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2012

The internet is intermittent and slow when you happen to catch it working - hardly conducive for business. After giving up working via the internet, thought I'd try and relax in the spa - only to be told it's not open. So the hotel advertises itself as a 5-star business and spa hotel ....., the staff seem very fed up - they are aware of the issues and resigned to the situation. Avoid, this is a poor hotel!

Room Tip: Don't choose any of the rooms, choose another hotel!
  • Stayed: July 2012, travelled on business
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Thank NicholasBarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2012

Location was far from the city attractions. Front desk was understaffed. Plumbing was a problem! We kept getting only hot water in the shower! Breakfast was terrible.

Room Tip: Look for another!
  • Stayed: July 2012, travelled as a couple
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Thank Abasmaih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2012

First a note on the controversy over the 5 star rating of this hotel. The thing you need to understand is that the hotel ratings in Spain are more akin to those of Mexico than the U.S. Thus you need to deduct from half a star to a whole star to get a fair comparison. I stayed at a lot of hotels in Spain this month (a one star, three 3 stars, eight 4 stars and two 5 stars), and this hotel is, in my opinion, significantly better than all the 4 stars, so in a relative system, deserves its 5 star rating. My stay here was a good experience. The room was spacious and nicely appointed, with a great view of the Sierra Nevada towering over the city. The public spaces are spectacular, with two huge chandeliers in 100 foot high spaces. The food in the hotel was good. There were a lot of little things which weren't perfect, which may annoy someone expecting an actual 5 star hotel--the windows were very small, the pen was out of ink, there was no suitcase stand, the trash can was broken, there were no tissues or wash cloth, the laminate flooring was a cheap touch, you had to pay extra for a safe key, the small TV could really only be seen from the beds, and was hung crookedly, there was a double sink yet no real counter space. However, I was already expecting a 4 star experience, due to reading the previous reviews, so these trifling things did not detract from an overall satisfying and enjoyable stay. I would definitely recommend this hotel as a great place to stay in this beautiful city (The Alhambra was the absolute top highlight of my 2 week Globus bus tour.)

  • Stayed: May 2012, travelled solo
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1  Thank Heikermeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

If you get the right deal on this hotel you wont be disappointed! Very well finished hotel with spectacular entrace hall and chandelier. Rooms are quite luxurius with brilliant views. Location is some way from centre but the walk to it is an experience with loads of bars on the way. Breakfast was excellent with everything you could want and more. Parking is expensive but I recommend droppoing your partner off and finding a street side space, perhaps near the nearby museum.

Room Tip: Go high for the best views and try and face towards the Alhambra Palace
  • Stayed: March 2012, travelled as a couple
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Thank mikebown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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