We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not quite a 5 star” 4 of 5 bubbles
Review of Barcelo Granada Congress

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Barcelo Granada Congress
Ranked #53 of 125 Hotels in Granada
Salzburg, Austria
Level Contributor
312 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Not quite a 5 star”
4 of 5 bubbles Reviewed 29 September 2013

Stayed there for 2 nights, modern and nice rooms. the real major problem are the lifts, especially if there are many people using it. A real pain, we walked from the 8th floor as we got sick of waiting.
Staff not too friendly. Dinner and breakfast are also of low standard. They have no idea on how to cook bacon.
The showers are also too complicated.

Room Tip: Try to get a room looking towards the city
See more room tips
  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hermann b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

642 reviews from our community

Traveller rating
    143
    228
    176
    62
    33
See reviews for
131
269
12
119
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 September 2013

Was a very Clean, large room with modern facilities and generally pleasant...Bathroom was a good size with a double sink; shower a little tricky to get the hang of as it had various nozzles etc, take an extra ten minutes to get the knack of it !! There is very little (if any) atmosphere and the bar menu is lacking a lot ! The hotel does have good staff who speak English well! It's not too far from the old town, about a 10 minute slow walk. It does appear a hotel aimed at businessmen/women (as the name does suggest!) as suppose too family orientated. Overall, it was an enjoyable stay but would probably choose somewhere more authentic if visiting Granada again.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RyanCBM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marbella, Spain
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 22 August 2013

Stayed here one night in mid August for a visit to the Alhambra. I chose the hotel for both parking and easy access to the Alhambra car park.
The hotel was also located a short walk into the old town in Granada. The rooms were good and clean and had all the amenities you would expect. The hotel was also good value but however it lacked any atmosphere and ambience. Both the parking and Spa were extra cost and beware the Spa was closed between 2pm & 5pm.
The hotel did the job but lacked any spark!!!!!

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Huglum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 2 August 2013

I agree with a previous poster. The hotel is clean, the rooms are nice and very aesthetically pleasing, but there is nothing overly special about it to make it a 5-star.

Pros: Clean, modern-looking, good breakfast buffet.

Cons: Location is a bit out of the way, fitness center, no pool.

  • Stayed July 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BeckyE618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 29 March 2013

I visited this hotel with friends. Having heard that it was 5* my expectations were high. The hotel is clean and the rooms are nice, but it is lacking in something that makes it grand. There is a large selection for breakfast, but there is a few flaws. The milk only comes in full fat for coffee, and the chopped, ready to eat fruit is from a tin. My sleep quality in this hotel was low. I stayed on the 10th floor and it was a windy night. Unfortunately for me the seal on the window was not tight and there was a constant whistling noise in my room. It is a nice hotel, but it does not deserve 5* status.

  • Stayed March 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank skandwm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 15 March 2013

We checked out from this terrible hotel. We should have stayed me and my GF for 2 nights but I couldn't take it.

The bathroom was broken and the water stayed in the shower tab. They sent me somebody to fix it but he couldn't. I could have asked to change the room but it's not worth it because we were leaving anyway.

The trash bin in the bathroom was broken, they sent me somebody to replace it after I complained.

Double bed is not in full size.

The staff don't talk nice and they asked me what do I want after I was complaining and they didn't apologize for their reputation sake..

If you want to pay for 5 stars hotel you want to enjoy your money, but in this hotel you pay €15 per day for parking and €25 for using the SPA for 60 minutes. Not a good deal! Go and get 3 stars instead.

Finally, the breakfast is really terrible, I could eat much nicer in any place in down town. Too few sorts of food and very low quality. You cannot choose were you sit to eat. A guy comes and tell you were you can sit because they want to keep most of the room clean and they don't want to pay extra cleaning service.

With their bad deals, I am sure they are going to collapse soon. It looks they already have economic problem, they even lock the toilette paper.

Bad deal!!!!!

I don't recommend.

  • Stayed March 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TravelerGuy78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Granada hotels

Gothenburg, Sweden
2 reviews
1 of 5 bubbles Reviewed 12 March 2013

STAFF NOT FRIENDLY at all ! The entrance, bedroom and bathroom had a great design and were really beautiful and VERY CLEAN, but it was more like a 3 to 4 stars hotel, things were broken here and there caused us some inconvenience, especially in the shower. Moreover the bad was really too small.

BAD BREAKFAST ! BAD SERVICE ! After our first breakfast we got very disappointed and we checked out even though we were supposed to stay more. Bad quality buns and pastries, fatty salted preparations, no fresh fruits (just fruits conserved in can with sirop), not dark bread, no dry fruits, artificial juices, bad service, all the tables were used and even though the restaurant was not full at all we had hard time to find an clean spot.

TOO EXPENSIVE FOR WHAT IT IS ! The parking and the pool are require extra fees (15 euros/day for the parking, and around 60 euros for 1 hour in the small indoor pool and jakuzzi)

  • Stayed March 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Granada hotels
Realejo - San Matias
Eurostars Washington Irving
Eurostars Gran Via
#74 of 125 in Granada
4.0 of 5 bubbles 468 reviews
Camino de Ronda
Sercotel Gran Hotel Luna de Granada
Show Prices
Show Prices
Show Prices
Senator Granada Spa Hotel
#42 of 125 in Granada
4.0 of 5 bubbles 685 reviews
abba Granada Hotel
#47 of 125 in Granada
4.0 of 5 bubbles 648 reviews
Show Prices
Show Prices
Show Prices

Been to Barcelo Granada Congress? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Barcelo Granada Congress

Property: Barcelo Granada Congress
Address: Calle Maestro Montero, 12, 18004 Granada, Spain (Formerly M.A. Nazaries Business and Spa)
Phone Number:
Region: Spain > Andalucia > Province of Granada > Granada > Figares
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Granada
#23 Luxury Hotel in Granada
Price Range (Based on Average Rates): £
Hotel Class:5 star — Barcelo Granada Congress 5*
Number of rooms: 249
Official Description (provided by the hotel):
Barcelo Granada Congress is a reference in the historical city of Granada, not only for its location but also for its original arquitectorical design. The property has an excellent positioning, as it is located just a few metres away from Recogidas Street; the main link between the hotel and the city center. The Congress and Exhibition Center and Science Center are also at easy reach. In addition, Barcelo Granada Congress is located opposite a shopping center and has direct access to the high-way road (just 1 minute driving) connecting Granada with Sierra Nevada. Granada International Airport is just a 20 minute driving. The hotel can be set within the well known Zone 1 of the city, the prefrerred area for those travelling to Granada for business reasons. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travel Republic (UK), Odigeo, Agoda, TravelUp and Barcelo so you can book your Barcelo Granada Congress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
m.a. Nazaries Business Hotel Granada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing