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“Won't Reina on your parade”
Review of Hotel Reina Mora

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Hotel Reina Mora
Ranked #84 of 122 Hotels in Granada
St. Petersburg, FL
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Won't Reina on your parade”
Reviewed 28 January 2012

A nice, chill place to stay in Granada down a narrow alley. The rooms are small but they have big doors you can open so you can at least pretend like you have a nice balcony. We were "shushed" by management but we weren't used to the Spanish siesta so we probably deserved it. Everything's walkable and the bottom line is that it's an awesome value so give it a shot.
Tip: Hannigan's is good ex-pat bar about a mile walk.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HeHateMe08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
New York City, New York
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 January 2012

We had a wonderful time during our stay in Granada; this was aided in great part to the staff at the hotel. First, it was lovely to see one of the same three faces at the front desk (we'll refer to them as woman, younger woman, man; they appeared to keep consistent schedules for we always knew who would be downstairs). Second, we were greeted by an ebullient woman who kindly assigned us to a wonderful room with charming balcony (there was a table and chairs outside at which we could sit). She took our information and told us to feel free to check the room, leave our things, freshen up a bit and come down when we were ready and she would give us a map and answer any questions we might have.

This was perfect. We took the elevator upstairs to the....3rd? 4th? (I can't recall) floor and discovered a room with the aforementioned balcony, a clean bed, at a comfortable temperature (we were provided with a second key which allowed us to keep the air conditioning on low in our absence; as it was late July this was rather useful though we didn't do so often), with a spotless bathroom and relatively spacious shower.

After showering and surveying, we headed downstairs, had our passports returned to us and were given a map and pointed in the direction of the restaurant about which we inquired (walking built up a ferocious appetite). Although we walked to and from nearly every point of interest (included up to Sacramonte a few times), the staff was quite helpful in securing a cab for us on our first morning (we had an 8:30 AM entry time for the Alhambra and wanted to be there early) and on the very early morning of our departure (at 5:00 AM), allowing us to settle our final bill the evening before we left so that we could head directly to the station without any additional fuss.

"Breakfast" was essentially tea/coffee with pre-wrapped breads available; however, this worked fine for us as there was a small refrigerator in our room in which we stored liters of water (purchased at El Corte Inglés nearby), a container of juice, and some fresh fruit and cheese. There is a computer with Internet access available in the lower lobby which seemed never to be used by anyone other than myself and my companion. This was an added convenience as when we travel together we make a point of "disconnecting" and as such do not travel with electronics (however, sometimes one needs to confirm departure times and check bank statements).

Though we're Spanish proficient, I am always a bit shy about cold calling with inquiries. The staff was incredibly helpful in calling a few establishments I had in mind for viewing flamenco to inquire about their hours, performance days, and cover charges, if any (we were targeting less tourist-focused establishments so much of this information could not be found online). Two of the locations could not be reached initially because they are only occupied in the evenings, but the front desk kept our information, followed up, and delivered answers when we returned that night.

Worth noting is that, to my recollection, only one member of the staff is fully English proficient (he's fantastically multilingual), so it may be useful to bear this in mind. The hotel IS out of the way for those who wish to be a stone-throw's away from the Alhambra, but if you are staying in Granada for more than a night, and do intend to see more of the city than the World Heritage Sites, this is a WONDERFUL hotel at which to stay - perfectly situated for walking to and from different points in the city.


Note: Our error was to take up walking from the bus station to the hotel (we had done this upon arrival in each new city; the trouble here was that there wasn't a tourist office in the station, and as such, we walked a great deal more with our bags than needed - nevertheless we meandered our way and found that getting lost a bit made navigating over the next five days much easier). While it ultimately worked for us, I would recommend taking a cab if you're traveling alone or traveling in numbers greater than a pair.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank InLoveAndLiterary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ft. Lauderdale
Level Contributor
92 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 6 November 2011

This is a nice hotel to stay at while in Granada. The bedrooms and bathrooms are clean, quiet, comfortable and modern and have all the facilities you need. Free Wi fi in the room and a free computer in the sub floor are available. We had a nice double on the ground floor for 63E per night. The staff is very nice and helpful. Tea, coffee and buns are available as well for a light breakfast snack. Parking is across the alleyway for a fee. The hotel is an easy 10 min walk to the Cathedral and old town. As in most hotels in Spain there are no channels in English if that matters. This is a good choice.

Room Tip: Rooms on ground floor are larger I was told but none are that big.
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank bwdlinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 October 2011

We went to Granada for 3 days and chose this hotel because a. there were such good reviews on it and b. we wanted a room with twin beds or a king-size bed, and the hotel photos gave an impression that there were exactly such beds in there. And we were completely dissapointed.

On arrival it appeared that we'd booked ( via booking.com ) a double room with a queen bed instead of a twin - that to have twin beds we'd had to specifically order a twin room. But while booking we were not offered a choice between twin or double (I suggest all the former ones were booked at the moment), so I didn't know there was such an option as a twin room at all. But I made a comment in my reservation that we'd prefer a room with twin beds. Also I wrote an email to the hotel, letting them know that I'd made a booking, and asked for twin beds as well. And obviously, nobody reads such a crap and nobody answered me that dear guest, we're very sorry, you'd ordered a double room, so twin or king-size beds are not available. Because I'd have canceled our reservation that very moment.

So, the hotel manager very politely explained us my mistake and said that he couldn't help us. Then he offered us a tripple room for the 1st night, which was very nice of him, right. But he couldn't offer anything for the other 2 nights, so we spent them in a tiny double room with, imho, narrow for two people queen bed, which shaked every time one of us turned in our sleep.

The tripple room was on the 3rd floor, it wasn't small, but wasn't cosy at all.
The double room was on the 2nd floor. it was tiny but had a nice shower, which was bigger than that in the tipple.

In both rooms there were no soundproof at all - from the very early morning on we heard all our neighbors (that is above, under and next to us) getting up, taking their showers, flushing their toilets, banging their bathroom doors, leaving their rooms etc.

The sink in our the double room was fixed at the base and we were trying not to move it while washing.

Also there were 3 sockets in the room, but all of them were behind bed headboards and one couldn't use them as these headboards were attached to the wall, so the only place you could charge your mobile phone in was a bathroom.

So for us the only good thing about this hotel for us was the Internet, which was quick and free of charge.

As for good things - as a lot of people have mentioned - the hotel manager was very polite and eager to help with the sightseeing and all. The hotel is 7 minutes walk to the very center of the city. The rooms are clean and I liket the towels. There were also free bath gels and shampoos in the bathroom which is always pleasent.

So, I wouldn't stay in this hotel again as I expected something quite different.

Also be aware that there were no Tea/Coffee Maker, Microwave, Electric Kettle" in the room as advertised in room facilities, but I guess they might've been at the basement lounge.

Room Tip: I guess a twin room or a double superior room are better size then double ones. the 4th floor is the...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OlgaBe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen, Norway
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 October 2011

Here is a really nice, clean, quite, centrally located and reasonably priced Hotel in Granada, Spain. It is marked as a 2 Star Hotel, but it is at least a 3+ Star Hotel. We stayed a week and really enjoyed our stay! Look no further, here is the Hotel that you are looking for in Granada!

Room Tip: We had 2# rooms on the 3rd floor, facing the street, and found them to be nice, clean and quite.
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank williamftucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2011

Fantastic hotel away from the hustle and bustle of Granada, it is fairly central (10 min walk to the cathedral and Capilla Real) but manages to be quiet and a good getaway spot. Staff were very friendly and helpful and the room was small but spotlessly clean with a seemingly brand new bathroom and massive private patio area (we were on the 4th floor). It has a computer that guests can use as well as wifi and a lounge in the basement where you can get tea and coffee any time and pastries etc in the mornings. On site underground parking was secure as well. Can thouroughly recommend this hotel!

Room Tip: Choose a room on the upper floors if you can, further away from any street noise.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank csec10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalaheo
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 July 2011

Our family of 4 stayed 3 nights in March, 2011, and were completely happy with our loft bedroom that featured 3 comfortable beds with fresh linens and blankets, a sitting area, plenty of closet space and a modern clean bathroom. The owner was most helpful and accommodating, especially when we arrived late at night and got lost on the one-way streets, as was the friendly night clerk. A bonus is the downstairs lounge with round-the-clock complimentary coffee, tea, cookies, computer, couches and travel books. It was an easy 5-10 minute walk to the main downtown restaurants and shops and just another 10 minute hike up to Alhambra Palace (good exercise for the able-bodied or you can take a
bus or taxi). Since we were only in the room early mornings, maybe a few minutes to change clothes before dinner, and then for showers and sleeping at night, some of the concerns expressed by other reviewers were not significant for us. We thoroughly enjoyed our stay at Reina Mora, feel that it was a good value for the price, and would definitely stay there again if we are ever fortunate to return.

Room Tip: The loft room has 2 dbl and 1 single bed so good for families. You must be able to take one flight...
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  • Stayed March 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank JanieKalaheo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Reina Mora

Property: Hotel Reina Mora
Address: Calle Nueva de La Virgen 40, 18005 Granada, Spain
Region: Spain > Andalucia > Province of Granada > Granada
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #84 of 122 Hotels in Granada
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Reina Mora 2*
Number of rooms: 15
Official Description (provided by the hotel):
Description and services: Reina Mora Hotel is a recently built hotel (2005) located in the heart of the city centre just 3 minutes walk from the Congress Centre and within a few minutes walk from the most important monuments. Four-story building, modern construction, outward-facing rooms. 16 rooms available and lounge (available in October 2009). 24-hour reception service. 16 rooms available, all outward-facing. Single, single (big bed), twin, double (big bed), triple and quadruple rooms and one junior suite, all equipped with:• Air-conditioning• Central heating• Mini bar• Telephone• Wifi and cable Internet access in all the hotel.• Satellite TV• Bathroom• Towel-dryer• Sound-proof rooms (double glass windows)• Family rooms up to 6 people • Non smoking rooms• Pillow Menu in all the rooms (Low-Medium-High). Private parking on request and with charge Eur 13.00 per day (Please, indicate it in "Special Requests"). There will be a lounge for guests available in October 2009, offering free tea, coffee and infusions. Laundry service (not included in the price). ... more   less 
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