I booked a room at the Villa Oniria based on reviews and specifically asked for a room with a balcony. On checking in we were happy to find we had been given a room with a balcony - but the balcony door didn't open. We reported this immediately and were given assurances that it would be fixed. We reported it again an hour later and then went for a walk. On returning, 3 hours later, we were disappointed to find it still hadn't been fixed. We were then given another room, in the attic, which was bigger but gloomier (although the skylights did open!)
The attic room was spacious and the toilet /bidet were separate from the bathroom. In the bathroom itself, the only shower was an attachment on the taps, with no screen or curtain. This made showering awkward as you have to hold the attachment in your hand. Also the area above the bath was not tiled which meant the wall was mouldy where people have to hold the shower attachment.
Shortly after arriving we ventured into the garden - a tranquil area - and order a tea with milk. We got a pot of cold milk with a tea bag in it! We eventually got a pot of tea but the pots barely hold one small cup of tea, so you may have to ask for several pots if you want more than one cup.
Breakfast had the usual selection of cold meats, cheeses, fruit, breads and pastries with some egg dishes available - all artfully presented. The drawback at breakfast was that there was only one waiter so you could face a long wait for tea / coffee and cooked dishes.
The location was superb, within easy walking distance of the centre. The staff were polite and friendly - but generally slow and ineffectual. The valet parking was excellent, there are several spaces in front of the hotel to pull up and the car was returned promptly when we asked for it.
The public areas of the hotel are attractive and calm and this was clearly a beautiful Villa in the past. it's a shame that the plus point of the hotel were let down by the poor service.
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- Also Known As:
- Villa Oniria Hotel Granada
- Oniria Hotel Granada