My experience of Hostal Venecia is similar to other reviews - I rang ahead to reserve a room & the owner was most meticulous about taking my credit card number.....
During the course of my stay I happened to check my bank account & noticed a debit from Hostal Venecia ( a debit that had occurred without my consent & without any communication of doing so). On checking out I noticed that the amount already charged by Hostal Venecia was not deducted from my final bill. When I pointed this out Sergio (the owner) got very angry, very rude; he shouted at me, snatched my passport from me & slammed the money down on the counter. He told me that it was a bank charge for checking the authenticity of the credit card. However, I have travelled extensively across the world & NEVER encountered this charge before. Nor have I experienced such nastiness!
Sergio is clearly in the wrong job!
Don't stay here!
- Official Description (provided by the hotel):
- Located in central Granada, at the foot of the Alhambra, the most visited monument in the whole country, a short walk from Plaza Nueva, the Cathedral, the Albaizin, Alcaiceria and other interesting sites of Granada, is the Venice apartments. Clean, quiet, great staff and reasonable prices are the services provided by this family property, which has over 15 years serving customers worldwide. ... more less
- Reservation Options:
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