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EME Catedral Hotel
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Reviews (1,588)
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Show reviews that mention
All reviewsrooftop barhip hoteldirectly opposite the cathedraloffered a complimentary drinkcathedral viewperfect locationhot tubwelcome drinkcathedral bellshotel guestsnoise from the streetnight's sleeplight sleeperour room was spacioussight seeingtapascity break
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465 - 470 of 1,588 reviews
Reviewed 15 July 2012

Great location and best view of La Giralda. It may get noisy at times given the close proximity to the cathedral (bills, bills, and more bills!), noise from the street, and from the busy terrace bar above! Breakfast is good, but the italian restaurant is a disaster! Overall service is good, and staff are very friendly and helpful. Non of the sap staff spoke any English and we spoke no Spanish! If you had a car it will cost you 30Euros for parking per day and you need a good 30 minutes to get your car to the hotel (we missed our train to Madrid because of that! but it is partially our fault, we should have allowed more time)

  • Stayed: June 2012, travelled as a couple
    • Value
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Thank Abasmaih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

regards Abasmaih
Thank you very much for your time commenting on his experience with EME catedral hotel.
Our objective is to satisfy fully customer needs, so we appreciate all the opinions help us in achieving the excellence of a 5 star hotel like this.
Wishing you a pleasant stay at your next visit to Seville, we say goodbye attentively,
The EME Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2012

Great location and great view from our room but this hotel is let down by poor service

Stayed: July 2012, travelled as a couple
Thank WKoopmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

Hi Dawozdog:
Thank you very much for commenting on his experience in EME catedral hotel.
Although not entirely a positive opinion, we are pleased to know that the stay was satisfactory, as it is our objetive.
Regards,
EME Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2012

The hotel is absolutely perfectly situated. Easy access to all the historical and cultural areas of Seville. Very nicely decorated and good quality materials used, although the finish in certain areas is of a poor standard. All the staff were extremely polite and helpful. The breakfast was excellent, all fresh and plenty of it. Didn't eat in the restaurant because starters around the 20 - 25€ and mains around the 32 - 40€ was extreme. As were the cost of drinks throughout the hotel especially on the roof terrace. 1 water and a mojito cost 16€. this is where the hotel lets itself down badly. The pool was smaller than the pictures lead you to believe and there were no sunbeds?? So people were forced to push chairs together and try to make there own beds. Not good. However all in all the hotel was good and I would return.

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
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Thank slimjady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Thank you very much for your comments. Knowing the customer experience, as satisfying as in this case means to continue growing in the excellence of our services.
Even in those details that you said not so gratifying, we are receptive to the idea of continuous improvement.
Regards Team EME.

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Reviewed 9 July 2012

Really you can't want for anything more while staying in Seville. This place is awesome! Great rooms, location, food, bar and service. My highlight ... While driving in my friend and I got very lost in Seville (it really is a bit of a maze) so we called the hotel to ask for help. They actually sent someone out on foot to find us and then drive us personally to the hotel. Thank you Johannes and Eme Catedral for amazing customer service ... Really a wonderful experience!

Stayed: July 2012, travelled with friends
Thank CocoCoco75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Thank you very much for all your comments, we are proud to know the satisfaction that transmit, which is simply our greatest desire and satisfaction.
We especially enjoy reading the commentary on the hotel staff as we work hard to be professional, attentive and friendly, as you say.
Yours sincerely, and if you want, see you in your next visit to Seville.
The EME Staff

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Reviewed 2 July 2012

If you want a good, central location in "old" Seville, then this is probably one of the best. Stylish and staffed by beautiful people, it's a great refuge from the heat and bustle of the city. OK, it's not cheap, but there are deals to be had. The rooms are stylish, spacious (at leas in De-lux options) although the quality of the finishing left something to be desired. No movies on TV, no DVD player and no ipod dock - a big minus in a hotel of this supposed calibre. It's also looking a little tatty in some places and a general freshen-up would not go amiss. Roof-top bar is fun with achingly cool music. Drinks are expensive but if you want a view like this, then you usually pay for it somehow. So watch your bar bills and incidental's and it's resaonble

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stjSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Thank you very much for your comments, we received very proud because we believe that customer satisfaction is our greatest satisfaction.
We parted wishing you all the best, and if so decided, a new and rewarding experience if you decide to Seville.
The team of EME

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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