An excellent hotel, with great facilities, modern décor and excellent service from the staff.
‘Small double room’ quite spacious.
In an unrivalled location for Seville.
Pool area and roof terrace needs attention.
If you want more detail, please read on….and on !
We had driven to Seville from Malaga, and parked in the underground car park at Canyo y Cueto. It’s about a 10 minute walk from here to the hotel, not too far as we didn’t intend to use the car during out 4 day stay. The car park cost 21.45 euros per day, which is a bit cheaper than the one the hotel offers at 30 euro’s per day.
On arrival at the hotel, we were welcomed at reception, our cases were promptly taken to our room and we were offered a complimentary drink on the front terrace, a glass of champagne. We were asked to complete a short check in details form, then once we were ready we were escorted through the hotel to our room, with an explanation of the hotel given, breakfast times, facilities, etc.
First impressions of the reception, is it’s dark as other reviewers have said, but generally I was impressed with the décor and the chilled atmosphere (not just the good air conditioning).
We had booked a ‘small double’. We were given room 222, which is directly above the hotel bar at the rear, and overlooks the back street. We didn’t experience any issues with noise as some other reviewers have mentioned.
The room is a bit dark, necessitating all the lights on even during the day, though the balcony doors let in a lot of light.
The room was quite spacious and bigger than expected. We had twin queen beds pushed together. The beds are comfy; one of the pillows was too large, though a good night sleep was still experienced. There’s an electronic safe in one of the bedside tables.
There’s an area of hanging space sufficient for say 20 garments, then two large drawers below.
There a small TV but we didn’t turn it on, though I guess it has a few English news channels etc.
There’s a bath with a shower above it in the room, and the sink was adjacent to the door as you walk in. As expected, complimentary toiletries replenished every day including toothbrush and toothpaste, and the towels are clean and fluffy. There’s a professional hairdryer, robes and slippers, a minibar (3 euros for small water and 4 euros for a 330ml beer) and a full length free standing mirror.
There’s a separate toilet, with a beday and a reasonable sized shower cubicle. It was only strange that the sink was not in the toilet, as when my partner got up in the night it was necessary for her to put on the light to find the sink, therefore disturbing me unintentionally.
Our room had a small Juliet balcony overlooking the street at the rear of the hotel, and the noise when we came into shower early evening provided a nice atmosphere from the restaurants below.
The air conditioning in the room was excellent, and even stays on when you have left the room and removed your room card.
The free Wi-Fi was a bit ‘iffy’ in our room with only a weak signal that kept dropping off.
From the pool area you can see some of the other rooms with private terraces’ and Jacuzzi’s.
This is very good.
You are welcomed by a member of staff, whom checks you off, but then actually asks if everything is satisfactory with your room and the hotel facilities, not just ‘your room number?’
There’s a large selection of cold meats, cheeses, fruit, cereals, yoghurt, fruit juices and of course a glass of cava to wash it down.
The hot selection included bacon (streaky), scrambled and fried eggs, sausage, and plenty of fresh breads and pastries.
There a large toasting machine which works well and fast.
The breakfast area is really pleasant, nice décor, and some relaxing chilling music playing, and really aids in waking up slowly.
Breakfast starts at 7am, though it was still dark outside when we went down on the first day at around 7.15am, and we were the only guests in there until around 8.15am.
Though I’ll mention the general service later, the service at Breakfast was particular good. Pleasant, smiling and very attentive staff.
The Hotel Grounds
As said previously the reception area and our room was a little dark.
In the center of the hotel is a small area of the restaurant, an atrium where you can also take breakfast (they call it the patio). Adjacent to this area is the Spa, however we didn’t venture here so can’t comment on the facilities.
The front terrace of the hotel has a small number of tables and sofas, with some parasol covered tables on the street in front. There’s a small bar which also serves ice cream and a limited menu for food. We did have a ‘few’ drinks and some food on one day, and the salmon pasta dish was simple and very good, the Caesar salad also great. The house white wine and sangria are also good. Relatively inexpensive in hotel terms, 11 euros for the pasta dish, 9 euros for the salad and 3 euros for an ice cold beer (330ml). A jug of sangria was huge and cost 20 euros.
The main hotel bar was adjacent to the breakfast area and I think only opened at night. The bar area is very dark, though we didn’t venture here at night, and only saw it passing through to breakfast.
The Wi-Fi in reception , at breakfast and at the front of the hotel had a full signal, though the pool, roof terrace and our particular room (222) was only ‘1 bar’ and kept dropping off.
The Rooftop pool / Terrace bar.
Initially we were quite disappointed with the pool. The area is very small with just sufficient space around it for perhaps 6-8 people to sunbathe (without sitting in each other laps).
There are no sunbeds, just some molded chairs and large cushions, so I opted to lay on one of the (dirty) large cushions on the decking.
The pool opens at 9am, though the pool staff were still cleaning the area until around 9:45am each day we went up.
Clean towels are available at the pool each day.
The rooftop pool and bar areas, though connected are split into several small terraces. The terrace bar at night is very busy, though I couldn’t understand why during the day they wouldn’t clear away some of the stools and tables to create more space for people to relax on the rooftop.
The general area was a bit untidy, with many old chairs and other ‘stuff’ packed away into any available space beneath stairs etc.
The pool itself is clean and well maintained, great for a quick dip to cool off in this heat!
The roof area overlooks the cathedral, with some great views, particularly at night.
The terrace/pool bar does not open until 4pm…madness! As there’s no phone on the roof we had to go down to reception to order a drink.
I’m not sure if we’ve always been unlucky but most of our experiences of roof top pools in Spain have been poor, they just don’t seem to give the same attention here as the rest of the hotel facilities. (E.g.: Amerigo – Alicante, Molina Lario – Malaga)
We went up to the terrace bar just one night at around 11pm. It was very busy and we were shown to a table.
The same beer at the bar in front of the hotel was double the price on the terrace (here 6 euros for 330ml bottle).
Our drinks order was taken, but it then took a further 15 minutes before I had to remind them of our order, after a further 5 minutes we left as we were tired and couldn’t be bothered to wait.
I think some of the previous reviewers comments on service have been taken on by the hotel and actioned.
Our experience was generally excellent.
Check was smooth and the staff really helpful.
Our room was cleaned daily and was made up as the first arrival day.
The breakfast staffs were particularly good. Some of the staff at breakfast were also elsewhere in the hotel later in the day.
The shower over the bath was a little loose so I called down to reception, a handyman was there in minutes, and came back later when were out and repaired it.
On our first day at the pool we were there at 9am, though there were no pool towels. Once I had called at reception they arrived within a minute or two.
All the staff were always cheerful, smiling and eager to please and all spoke good English, though I wanted to practice my Spanish! Can’t really fault the service we received.
Will DEFINITELY go here again!
- Official Description (provided by the hotel):
- EME Catedral Hotel a Boutique Hotel located in the historical centre of Seville, in the Santa Cruz neighbourhood, right in front of the Cathedral and the Giralda, just some steps away from the shopping area. As a result of the restoration of fourteen typical sevillian listed houses from the XVI century, the urban resort has 60 rooms and an excellent gastronomic and leisure space with restaurants, cocktail bars, wellness spa, outdoor swimming pool and outstanding panoramic terraces. ... more less
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- Also Known As:
- Hotel Eme Fusion
- Eme Fusion Seville