A gorgeous hotel located in a restored Moorish Riad courtyard style palace. The service here is impeccable, customer satisfaction a top priority. We were happy with the location and did not mind the walk to the main attractions.
Our room rate did not include breakfast and the additional charge was high so we opted to eat elsewhere. This is a very expensive hotel and particularly so for us as we spent almost a month travelling around Spain as part of a six week overseas trip. When I saw the pictures of Hotel Palacio de Villapanes I just had to stay there. My expectations were high but because this was a special choice I was prepared to make allowances.
We were shown to our Deluxe room which overlooked the inner courtyard and were very happy with the room but did notice it needed a retouch with paint. We were unpacking our things when I discovered the taps on the vanity were leaking and after maintenance had inspected the problem we were moved to another room we were told was a Grand Deluxe which opened on to a balcony. This room was very similar to our original room with a different configuration but was not an upgrade. The bed had a wonderfully comfortable mattress and pillows and the room was very nice but there was not enough lighting. I'm not sure that it was worth the 5 star hotel price tag.
We prefer a bath tub and would normally expect one in a hotel at this level. The wet room had a fantastic rain shower but it leaked and flooded the vanity bathroom area which was separated from the bedroom by plush curtains. We had to mop the floor on both mornings even though we reported the problem to the front desk.
When we checked out I mentioned that once again our bathroom had flooded "like a pond" despite having reported the problem the previous day and told it had been rectified. We appreciated the decision to not charge the 30 euros per day parking charge as a show of goodwill.
- Official Description (provided by the hotel):
- A few steps away from the historic Barrio de Santa Cruz, next to the vital center of Seville city, raises the Hotel Palacio de Villapanes, a shining jewel with all its splendour preserving its barroque legacy, at the same time it will transport you to the Mudejar time, inviting you to become a part of history. Built in the XVIII century for Mr. Manuel Lopez Pintado, the first Torreblanca de Aljarafe Marquis, it has been excellently renovated, maintaining its architectonic richness. Turned into a Luxury Hotel, its classical elegant style combine perfectly with a distinguish ambience, where you will be able to let go your five senses, enhanced by the fusion amongst modern design and andalusian culture, to discover and experience the most authentic Seville. Once you cross the entrance , you discover the experience of a Palace life, breathing all the contrasts and getting lost in the privacy and exquisite delight of its magnificent mudejar patio where you will be able to enjoy a welcome drink and let time go by with the best company. Each and every corner of the hotel invites you to relax and romanticism, standing out the magnificent marble and stone arches and columns , also the splendid height of its ceilings, the carpet like parquetry floors or its enormous noble wooden doors, showing the beautiful past power combined with exquisite furniture pieces from international designers. You will get lost in a sea of sensations, with its minimal design, exclusive warm and cozy luxury suites equipped with the latest technology to satisfy the most demanding guests who are looking for the delight of small intimate and personalized spaces created to dream in its balconies which caress the light over the Giralda and la Catedral de Sevilla. ... more less
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