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“A Beautiful Hotel if you can afford the price tag”

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Hotel Palacio de Villapanes
Ranked #6 of 178 Hotels in Seville
Certificate of Excellence
GreenLeadersSilver level
Reviewed 10 May 2014

A gorgeous hotel located in a restored Moorish Riad courtyard style palace. The service here is impeccable, customer satisfaction a top priority. We were happy with the location and did not mind the walk to the main attractions.

Our room rate did not include breakfast and the additional charge was high so we opted to eat elsewhere. This is a very expensive hotel and particularly so for us as we spent almost a month travelling around Spain as part of a six week overseas trip. When I saw the pictures of Hotel Palacio de Villapanes I just had to stay there. My expectations were high but because this was a special choice I was prepared to make allowances.

We were shown to our Deluxe room which overlooked the inner courtyard and were very happy with the room but did notice it needed a retouch with paint. We were unpacking our things when I discovered the taps on the vanity were leaking and after maintenance had inspected the problem we were moved to another room we were told was a Grand Deluxe which opened on to a balcony. This room was very similar to our original room with a different configuration but was not an upgrade. The bed had a wonderfully comfortable mattress and pillows and the room was very nice but there was not enough lighting. I'm not sure that it was worth the 5 star hotel price tag.

We prefer a bath tub and would normally expect one in a hotel at this level. The wet room had a fantastic rain shower but it leaked and flooded the vanity bathroom area which was separated from the bedroom by plush curtains. We had to mop the floor on both mornings even though we reported the problem to the front desk.

When we checked out I mentioned that once again our bathroom had flooded "like a pond" despite having reported the problem the previous day and told it had been rectified. We appreciated the decision to not charge the 30 euros per day parking charge as a show of goodwill.

  • Stayed: April 2014, travelled as a couple
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1  Thank Marj H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 May 2014

Beautifully upbeat and modernized hotel in a very good location, with a solicitous staff who offer personal, friendly service, does not quite measure up to its very high price but is aspiring to be a five star hotel. Little things go wrong, and they are readily corrected, but we sense that more experience with more demanding guests, and more attention to detail will be needed before attaining their aspiration. King size bed? Well, really two twins pushed together without singular bedding or stable foundation so separation at extremely awkward times may occur. Soap? Just ask for it and you will receive the best ... But shouldn't it be there without asking? Breakfast in the executive suite? For a mere 40€ more, it can be had. Compare this experience with say the Westin Palace in Madrid or El Palace in Barcelona, or our new favorite Convento di Amalfi ... Not even close, and all are about same in price.

Stayed: May 2014, travelled as a couple
1  Thank SteveBauman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014

This hotel is about a 15-20 mins walk from main attractions, especially if you get lost like we did in the small streets. However, taxi back in the evening was relatively inexpensive. When we arrived at the hotel we received a nice welcome. We were early so I room wasn't ready. Not a problem, they stored our cases while we went out for lunch and when we got back the luggage was in our room.

We booked a grand deluxe room. This opened onto the really lovely inner courtyard which was a nice place to relax. The room was enormous with a large comfy bed, settee, desk, stocked minibar and TV. There was a walk in shower with jets plus a bath, the wash basin and toilet all being separate. Couldn't fault the room.

The breakfast room was very modern, with good choice and service. We didn't try the hot choices that were included but had to be ordered as the buffet was more than adequate. However, it is a bit pricey at 20 euros per person.

Would recommend this hotel although it is a little bit of a walk to the main places of interest.

Room Tip: Book a grand deluxe
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  • Stayed: April 2014, travelled as a couple
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2  Thank Tony1Ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

Hotel is charming but is outside the city centre so a bit of a hike to see main attractions. Front desk staff were helpful. Room was a good size and well appointed but lighting at night was poor. Courtyard was a nice quiet space to have a drink and tapas. Spa is small but had a superb massage from Alejandra.

Stayed: April 2014, travelled as a couple
Thank Traveller376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

This hotel is in the old part of the city and parts date back to roman times and although the building is old the interior is very modern. My room had an ensuit bathroom with a walk in wet room shower with a multi jet shower - fantastic although some ladies I understand prefer a full bath. Breakfast was served in the basement again very modern with every thing painted white.
The staff were friendly and efficient and I would not hesitate to recommend this hotel to anyone, another good Tripadvisor recommendation.

Room Tip: check to see if you have bath or a shower or both
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  • Stayed: May 2014, travelled as a couple
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Thank clarkio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

Well-deserved of the high ratings. Convenient to walk everywhere - we always found ourselves back at our hotel earlier than we expected. Only a 5-minute taxi ride to the train station. The customer service was excellent at the concierge/check-in desk, available at any time we walked by. The hotel itself is actually an old palace with a beautiful open central courtyard. It is an elegantly styled hotel and the room was also quite large and well-appointed with a comfortable large bathroom and great toiletry products. Our room was somehow located in a corridor behind the check-in office so as we went in and out of our room, we had to pass through the check-in area which seemed a little awkward. Also, because the room was on the first floor there was some morning street noise but that did not seem to wake us. We didn't use the spa rooms downstairs or eat at the hotel but they spaces all looked nice. Location was so good and palace so beautiful that we would certainly return here.

  • Stayed: April 2014, travelled as a couple
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Thank ocphotographer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

This is one of the best big city hotels we have ever stayed in. The Palacio feels like a real palace, lovely restored, full of atmosphere. Our room and bathroom were spacious and very nice. Most of all we liked the peace and quiet you would find here, sipping a lovely G&T in the courtyard after a long day of exploring Seville. All staff members were friendly and doing their best to make our stay very memorable. And they succeeded!
The hotel, although in the historic center, is a little bit further from the cathedral and main attractions, but still only a 10 minutes walk away. Because of this, you don't have any noise from the street or nearby bars, in our opinion a very big plus!

Room Tip: Ask for a quiet room with daylight, on a higher floor.
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  • Stayed: April 2014, travelled as a couple
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Thank wldekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palacio de Villapanes

Address: Santiago 31, 41003 Seville, Spain
Phone Number:
Region: Spain > Andalucia > Province of Seville > Seville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 178 Hotels in Seville
Price Range: £167 - £469 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Palacio de Villapanes 5*
Number of rooms: 50
Official Description (provided by the hotel):
A few steps away from the historic Barrio de Santa Cruz, next to the vital center of Seville city, raises the Hotel Palacio de Villapanes, a shining jewel with all its splendour preserving its barroque legacy, at the same time it will transport you to the Mudejar time, inviting you to become a part of history. Built in the XVIII century for Mr. Manuel Lopez Pintado, the first Torreblanca de Aljarafe Marquis, it has been excellently renovated, maintaining its architectonic richness. Turned into a Luxury Hotel, its classical elegant style combine perfectly with a distinguish ambience, where you will be able to let go your five senses, enhanced by the fusion amongst modern design and andalusian culture, to discover and experience the most authentic Seville. Once you cross the entrance , you discover the experience of a Palace life, breathing all the contrasts and getting lost in the privacy and exquisite delight of its magnificent mudejar patio where you will be able to enjoy a welcome drink and let time go by with the best company. Each and every corner of the hotel invites you to relax and romanticism, standing out the magnificent marble and stone arches and columns , also the splendid height of its ceilings, the carpet like parquetry floors or its enormous noble wooden doors, showing the beautiful past power combined with exquisite furniture pieces from international designers. You will get lost in a sea of sensations, with its minimal design, exclusive warm and cozy luxury suites equipped with the latest technology to satisfy the most demanding guests who are looking for the delight of small intimate and personalized spaces created to dream in its balconies which caress the light over the Giralda and la Catedral de Sevilla. ... more   less 
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