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“Excellent hotel in a great spot”
Review of Gran Melia Colon

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Gran Melia Colon
Ranked #7 of 178 Hotels in Seville
Certificate of Excellence
Reviewed 14 November 2013

This hotel is located very centrally in Seville, just a few minutes walk from the art gallery, a few minutes from Plaza Nueva, and about 10 minutes walk from the Cathedral and Alcazar. A great spot for a visit to the city, and an amazing place to stay!

All the staff at the hotel are really friendly and helpful, and always available if you have a question. Rooms are very nice, and the doors have reproductions of famous paintings on them, so you feel like you're opening a secret painting door when you go into the room! There's also information on the paintings available, so you can learn something too if you'd like. Rooms are a good size, and bathrooms excellent. Only one complaint on the whole thing, which was the gym was very small and didn't have much (eg no mats for stretching on, and not much equipment).

I didn't eat dinner in the hotel, so I don't know what that's like, but I did have breakfast. The buffet breakfast wasn't cheap (about 20 euros a head), but was an amazing spread, with really good quality. One of the best hotel breakfasts I've had all year!

It's not the cheapest hotel, but if you can, splurge and stay here anyway, it's worth it!

  • Stayed: November 2013, travelled solo
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Thank Gagravarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatriciaColon, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded 24 November 2013

Dear guest,

Thank you for taking the time to write on tripadvisor.com about your opinion and experience at Gran Meliá Colón.

It is a pleasure to know that you enjoyed your stay and we highly appreciate your positive assessment of the hotel and staff as we all work to reach the service excellence and guest satisfaction.

We remain at your disposal and look forward to welcoming you again on your next visit to Seville.

Yours faithfully,
Celia Martín

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,031 - 1,037 of 2,561 reviews

Reviewed 13 November 2013

We stay in this hotel for the second time after the renovation , and we are very happy to return again, Everything is perfect , the staff very friendly and professional , the services are very good, they have a very nice restaurant , that you can try the Spanish flavours. The breakfast room very lighted . All decoration is absolute perfect for a 5 stars hotel. We will recommend this hotel to every friends.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Melia Hotels International
Thank Carlos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatriciaColon, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded 24 November 2013

Dear guests,

First of all we would like to thank you for choosing the Gran Meliá Colón as your home in Seville. It is so nice of you to share such good words on tripadvisor.com and have you as loyal guest. Your post encourages and inspires us.

Thank you and please feel free to contact us whenever we can be of assistance.

We look forward to see you soon.
Best regards,

Celia Martín

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Reviewed 11 November 2013

We stayed here on a family vacation in October. The service was very good. The rooms are small but well appointed. Everything you need is there. The bathrooms are marble, the showers are great. The square toilet seat is welll... interesting.

Location is very good- cathedral is 10-15 min walk- lots of good restarants nearby.

  • Stayed: October 2013, travelled with family
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2  Thank avalonandl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatriciaColon, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded 24 November 2013

Dear guests,

Thank you for choosing the Gran Meliá Colón as your hotel in Seville. We also very much appreciate your post on tripadvisor, and particularly your positive valuation of the service provided during your stay.

Please let us know if there is anything you think that could be improved so we could reach all your expectations and your maximum value on possible future visits.
You will always be welcome at Gran Meliá Colón.

We remain at your disposal.
Best regards,

Celia Martín

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

4.5 stars

This hotel isn’t perfect, but it is very good. Here’s what you need to know.

The good:

Location -- before going I was a little worried about whether this would be too far from the main sights. It’s not. The historical part of Sevilla is fairly small, and it’s a short walk everywhere. Personally, I don’t think being in the Santa Cruz area would be an advantage (though I don’t think it would be a problem either -- again, it’s a small city). Cost to get to the hotel from the train station is 7 to 10 euros in a taxi.

Lobby -- what a beautiful lobby. One of the most beautiful entrances I’ve seen in a European hotel. The rest of the hotel is nice, but the lobby is especially nice, and really feels luxurious.

Staff -- staff was very friendly. They go out of their way to greet you when you enter the hotel, offering you champagne, etc. It’s a small touch, but nice. The enthusiasm disappears once you’re actually checked in, but they remain friendly the entire time.

Room -- we had what I believe is the most basic room, the Deluxe room, and it was great, so I imagine the other rooms are even more fantastic. Large size, particularly for Europe. Modern design. The bathroom was large as well. Large enough to have two sinks and a separate area for the toilet. One strange thing about the bathroom is that the wall between the room and the bathroom is glass, with a curtain on the room side. This wasn’t an issue, but for some people it might be too strange. Nice products are provided in the bathroom. The room safe was a nice size.

The pretty good:

Spa/gym -- there is indeed a spa area with a tiny gym. I can imagine that in slightly warmer weather the sun deck would be nice to sit at. Overall, having a spa like this, with nice views of Sevilla is great. My issues with it are this. (a) there weren’t enough towels (b) the entire deck/hot tub area was very dark at night. Maybe there’s a light that I missed, but everybody was out there on the wet area in the dark, which seems like an accident waiting to happen.

The ok:

Wifi -- Wifi was down or basically down for half of our stay. The hotel said that this was due to a larger, neighborhood-wide issue. I don’t know if this is true or not, but either way it was frustrating and annoying. They seemed apologetic, but not as frustrated as I would’ve expected.

Pillows -- the provided pillows are weak and not good enough. Fortunately, they have a pillow menu with good options.

The bad:

Went into the closet to get an extra blanket and found a white blanket that had visible blood and urine stains. Gross, to say the least.

  • Stayed: October 2013, travelled as a couple
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Thank EP99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatriciaColon, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded 23 November 2013

Dear guest,

Many thanks for taking the time to write on tripadvisor.com about your experience at Gran Meliá Colón. Your opinion is useful and helps us to improve every day, as we seek the service excellence and the complete guest satisfaction.

We sincerely apologize for the inconveniences regarding the blancket and the Wifi. We assure you that we are taking your kind suggestions into account, so we will be able to provide you with the most enjoyable stay on your next visit.

Thanking you again for your collaboration, we remain at your complete disposal for any subject we could be of assistance.

Best regards,
Celia Martín

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

Just back from a 4 day stay in Seville in the Gran Melia Colon Hotel. All in all a brilliant trip made even more special by staying in this superb hotel. From the first step inside we were made so welcome. The Breakfast buffet is brilliant and the food in the Burladero Restaurant is to die for, and such good value.
The views of the city from our room were amazing. We will definitely be back.
I must give a special mention to the brilliant staff including Eva on breakfast, Rosario in Guest services and, last but not least, Guillermo behind the bar.

Room Tip: The higher rooms have nice city views
See more room tips
  • Stayed: October 2013, travelled as a couple
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3  Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatriciaColon, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded 23 November 2013

Dear guest,

Thank you so much for your encouraging comments on tripadvisor about our Hotel and Staff. It is very kind of you.

We are very happy that you enjoyed your stay and experience at the Gran Meliá Colón and look forward to welcome you again very soon.

Best regards,
Celia Martin

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Reviewed 4 November 2013

Very good hotel in central town very comfortable spacious rooms the only complain if it is possible to do is the beds in the family rooms too narrow for sleeping in 2 adults.
Superb the breakfast.
the atmospher in general superb.
Not very difficolt to reach by car we got there without gps,no problems parking close with discount.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Melia Hotels International
1  Thank francesco b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatriciaColon, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded 23 November 2013

Dear guest,

Thank you very much to choose the Gran Meliá Colón for your stay in Seville. We are happy to know that you liked it and appreciate your positive feedback on tripadvisor.com.

Please let us inform you that king and queen size beds are also available. You just have to let us know your preference on your next visit, as it would be a real pleasure to welcome you again.

Yours faithfully,
Celia Martín

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Reviewed 3 November 2013

We had a great stay in the Melia colon hotel .
We are with a group of 5 persons and for more than 10 years we visit Seville and play golf .
This was the 9 time we stayed in this hotel and this year was the best we had .
The service was outstanding . Nice people who whre friendly at every level.

Thanks a lot

  • Stayed: October 2013, travelled with friends
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1  Thank Mart K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatriciaColon, Director de Relaciones Públicas at Gran Melia Colon, responded to this reviewResponded 22 November 2013

Dear Sir,

Thank you to choose our wonderful hotel as your home in Seville and publish your good experience through tripadvisor.com. It is very nice of you and a real pleasure to read such a positive comment.

We are always happy and grateful when our guests just like to come back, as you do. So, thank you too!

We look forward to welcoming you again.
Best regards

Celia Martín

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gran Melia Colon

Address: Canalejas, 1, 41001 Seville, Spain
Phone Number:
Region: Spain > Andalucia > Province of Seville > Seville > Casco Antiguo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Seville
#4 Romantic Hotel in Seville
#6 Luxury Hotel in Seville
#12 Business Hotel in Seville
Price Range: £172 - £532 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Colon 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Gran Melia Colon Hotel Seville
Sol Melia Seville
Sol Melia Colon Hotel

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