Travel is a hobby for me and my husband. We travel all over the world and stay in 5 star luxury accommodations when available. Gran Melia, met our expectations in every way. The staff is very attentive and willing to go out of their way to make sure your every need is taken care of. Let’s start with check in. Seamless. We paid the extra for Red Level so we had a private check in which went great. We were given lots of information to make our stay memorable. The room was clean and comfortable, nothing special but very nice. We did not spend much time there so as long as it was clean and the bed comfortable we were happy. We spent most of each day walking the city. The breakfast each morning was adequate and plenty of choices. The open bar in the red level from 11:00 to 10:30 was great! We managed to spend time discussing our afternoon over cocktails before dinner each evening. It was so nice and quiet. I recommend you pay the extra for Red level it is sooooooo worth it.
Housekeeping was the only complaint I had and it was minor. Getting our room cleaned early in the day for whatever reason was a problem. Once I discussed it with Alberto, the manager, I felt he addressed my concerns honestly and I was satisfied. I have always said the measure of a great hotel is not how they treat you when there are no issues, but how they treat you when there is a problem and Alberto gets an A+! Not only did he address my concerns, I felt it was something that problem happens very rarely and was not the standard for Gran Melia. Alberto I look forward to visiting Gran Melia in Bali 2015 hope to see you there! I would strongly recommend this hotel if you planning to see Saville. The location is great, we walked everywhere. Lots and lots and lots and lots of shopping in the area. Just do forget everything shuts down at 2:00 for siesta!
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- Also Known As:
- Gran Melia Colon Hotel Seville
- Sol Melia Seville
- Sol Melia Colon Hotel