We were looking forward to having afternoon tea at the hotel; sitting in the hotel's alfresco courtyard setting. However, from the outset we encountered a constant change of staff that resulted in the wrong orders being taken and they got the orders wrong on three separate occasions! There were only four of us and two of us ordered afternoon tea, so it really shouldn't' have been as problematic as it was. When the afternoon tea service finally arrived it was very disappointing. The bread was stale, the cakes were dry and it felt as though nothing had been freshly prepared. We were then presented with the bill (that contained a number of incorrect items and had to be amended) and then discovered that we had paid 40 cents short and they had the audacity to ask for it even though they knew what a disaster the entire experience had been for us.
I cannot comment on the hotel itself as I did not stay there but as for the restaurant including the service, the quality of the food and the overall dining experience, I won't be in a rush to go back.
- Official Description (provided by the hotel):
- Discover the recently renovated Hotel Alfonso XIII, Seville. Since its inauguration in 1928 the Hotel Alfonso XIII has been the preferred rendezvous for residents of Seville and elite travelers from around the world.From the moment you pass through the entrance of the Hotel Alfonso XIII a world of luxury is your's to explore. Discover the 151 rooms and suites at the newly renovated Hotel Alfonso XIII, Seville, totally equipped and furnished with luxury and comfort. The hotel guestrooms have been decorated with three different elegant styles: Andaluz, Moorish and Castillian rooms. ... more less
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- Also Known As:
- Alfonso Xiii Seville
- Hotel Alfonso Xiii