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“Beautiful hotel in a great location”

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Las Casas de la Juderia
Ranked #33 of 176 Hotels in Seville
Certificate of Excellence
Rochdale
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Beautiful hotel in a great location”
Reviewed 23 September 2013

We stayed at this hotel for our anniversary and we could not have chosen better. The hotel is absolutely charming - a maze of different Casas that have been united into one beautiful hotel. Our room was very comfortable and furnished well. The staff were all very professional and the service was excellent. It was also just a few minutes walk from the Cathedral and other main sites of Seville with plenty of nearby bars and restaurants. We would very happily stay there again.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank PomPomRochdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (333)
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Cardiff, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 September 2013

Last year we stayed here, I gave this hotel a very decent review. I think the overall quirkiness of the layout distracted me from the other issues. Sadly this time they were very obvious.

First issue - This hotel could be a real gem, It's really well situated for the tourist sights. In order to fulfil it's full potential it requires a whole lot of investment (thought and money). I've got a good sense of direction and after one mistake managed to nail the route to our room. Others, I noticed, are not so lucky. The place is a real rabbit warren and the hotel have not made life easy for guests. I failed to notice any signs directing people to their rooms (most other hotels do). The only signs are for reception and breakfast and they're right at the entrance anyway (the very part the lost souls are trying to find). It shouldn't be a) a stretch of the imagination or b) expensive to make some signs to help your guests!
The decor is tired and shabby. Our room was just scruffy (39), just a little bit of money and care could turn it around. How about a lick of paint, new curtains, furniture that's not battered, a nice traditional rug on the floor and some nice plants on the balcony? - these are the sorts of touches you expect from a 'luxury hotel' (some visitors may have noticed that they feature in a 2013 issue of a luxury hotel guide - I guess this brochure is based upon willingness to pay the advertising fee rather than any inspection!).
I also think the cleaners could benefit from some training. There's no need to have black mould in the shower, there are plenty of cleaning products on the market to solve that. Failing that, good old fashioned elbow grease (get scrubbing !).

Second issue - The waiter/waitresses and porters were all pleasant. However the same could no be said of a certain member of reception staff (sadly did not record her name). When asked could she assist with the booking of a bus she told us that "we're not allowed to do that". We were told to do it ourselves on the internet. When we stated that we didn't have a device to connect to the internet the attitude was very much ' hard luck' and we were told to get a taxi or walk to the train station. This caused me a lot of concern as I have limited Spanish (though I do try my best to improve and use that which I do have) and the bus trip in question was required to get us back to the airport.
We had similar treatment at checkout when I asked for a taxi to the bus station - " we don't book taxis, they're around the corner". A surprise because last year they did exactly that!
All transactions with this character were unpleasant and just plain rude.

In short, think twice!

Room Tip: Try elsewhere!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
9 Thank Becky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 September 2013

I booked a room for 5 nights (late August, early September) at Hotel Las Casas de la Juderia in Seville traveling my daughter before she returned to school in September. We wanted to use the hotel as a base for exploring southern Spain. The hotel is near all the "must see" sights in Seville, and therefore in the heart of the tourist district, which is crowded and full of mediocre tapas restaurants and shops that cater to the transient demographic. The hotel consists of a warren of connected buildings and courtyards, all in the traditional Moorish style found throughout Seville. While sure, the hotel was beautiful, we found the front desk to be absolutely miserable to deal with. They seemed to have a hard time looking up from surfing the web on the front desk computer to be bothered by answering questions or giving directions. Their responses were generally curt, miserable and minimally helpful. One individual in particular, "Naomi," should be noted for her lack of respectful, friendly communication. I don't know what kind of supervision or training these people receive, but they should be replaced by professionals who understand what it means to be in the hospitality industry. We had returned late from having rented a car to drive to some some of the hilltop villages in the mountains, and then down to the coast to spend time exploring Mediterranean beaches. Upon our return to Seville, I parked the car in a public lot near the hotel as required by the car rental company. I returned the key and parking ticket to the front desk, whereupon this Naomi person started giving me a hard time for not paying for parking - the agreement was that the car rental company would put parking fees on my credit card. There was nothing helpful about her, only her unpleasant demeanor as we sought to conclude the evening by returning the car and go to our room. If it hadn't been too late for the general manager to be on the premises, I would have called him down to make sure that she was dealt with appropriately. But alas, dear readers, this website is the only forum for seeking satisfaction from surly hotel staff who were obviously bored witless and had a hard time rousing themselves from their boredom to provide helpful, friendly service.

Room Tip: I recommend that you stay somewhere else.
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  • Stayed September 2013, travelled with family
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Helpful?
1 Thank Todd C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 September 2013

This place is amazing. Location is excellent, rooms differ greatly in character. The lower floors can be dark but they are cool and very spacious. They allowed us to check out a few options on rooms. We chose a light, bright one on an upper floor. Staff was very accomodating. The place is like a maze - seriously got lost in it a few times. It was an old Jewish neighborhood. HIghly recommend.

  • Stayed October 2012, travelled as a couple
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Helpful?
1 Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 September 2013

This place looks great. Is in a good location.

It's main strength is its character . There are meandering corridors and the room layout is unusual. It reflects the fact this is a number of buildings knocked it to one.

However with this goes the character flaws. It is very difficult to find your way around without satellite navigation. There is no help in terms of signs.

It must be really difficult to plumb this place and so the flushing of the toilet sounds like a plane taking off. This is not a criticism as it goes with the territory however the toilet above is loud enough to wake you up.

The beds aren't great - ok.

The layout means there is only wifi in one pace in the hotel which is irritating in 2013.

The place has the charm though, which is the trade off.

Hope this helps.

The deadly submarine

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank thedeadlysubmarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 September 2013

We were on a Trafalgar "Best of Spain" tour and this hotel was by far one of the best. Yes, a small adventure to find your room but it was part of the ambiance of this place. All of the rooms were exceptional and different. We overlooked a small courtyard, what a wonderful view. We made tea in our room, with "our" submersible water heater, and relaxed in one of the many little gardens at night enjoying the late evening prior to bed. It is walk able to the Alcazar if you are okay with a nice 30 minute stroll. Do not pay the extra for the tours excursion ... waste of $$. Make sure you see the pool on the roof and the maze in the basement. There is an elevator.

Room Tip: After arriving many of went running back and forth into each others rooms we were that impressed wit...
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  • Stayed May 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank bdwy_babe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 September 2013

My partner and I booked this hotel via Booking.com for 1 night on 20th August and when we arrived in Seville found this hotel a do-able (but long with luggage) walk from the train station. The hotel is very central and a short walk from the cathedral and the central square. We walked all over Seville from this hotel. Truly an excellent location with 5 good bars/restaurants right outside the front door.

The hotel is fascinating. I have never visited a hotel before and witnessed so many people walking around filming themselves exploring just the hotel. Behind the front facade it seems as though you are entering a small village as the hotel is made up of multiple buildings. We were put in a double room - although we'd booked a standard this included a jacuzzi bath and was a huge room, very clean and beautifully decorated. It was very private as well because we were up a small set of stairs in the ground floor of an old house.

The hotel benefits from a roof top pool which is also very luxurious with a roof top bar. This was a necessity in the Seville heat. There is a spa, which I didn't use but looked at and it is also stunning.

We loved it so much we booked an extra night and plan to go back for the Easter bullfights.

  • Stayed August 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikkiville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Las Casas de la Juderia

Property: Las Casas de la Juderia
Address: Calle Santa Maria la Blanca, 5, 41004 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Seville
#20 Luxury Hotel in Seville
#34 Romantic Hotel in Seville
#40 Family Hotel in Seville
Price Range (Based on Average Rates): £
Hotel Class:4 star — Las Casas de la Juderia 4*
Number of rooms: 134
Official Description (provided by the hotel):
In the heart of Seville's old jewish quarter, just 6 minutes walking distance from the Cathedral, a modern service and classic decoration converge in the hotel Las Casas de la Juderia. History fills the air in this magnificent ensemble of 27 fifteenth century traditional houses restored to harmoniously reflect the authentic feel of the serpentine neighborhood that surrounds it. The vibrant colors of the 40 patios (typical Andalusian courtyards) and the friendly service mirror the true character of Andalusia. Fountains, statues and roman amphoras decorate the winding passageways that connect the 134 rooms. Las Casas de la Juderia offers an array of services for your enjoyment: a tapas bar and a restaurant both indoors and outdoors, a rooftop swimming pool to enjoy a selection of tapas and cocktails (May-Sept.), Live music in the piano-bar from Thursdays to Sundays, a spa decorated with roman mosaics, several meeting rooms and spaces to organize events, reunions or seminars, and a large breakfast area located in hotel's "Mirror's Hall." Located in the heart of the city center, Las Casas de la Juderia offers a superbly convenient access to some of the most symbolic landmarks of southern Spain such as the Giralda, Reales Alcazares, Casa de Pilatos and Jardines de Murillo. Parking is ensured by our valets. ... more   less 
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Also Known As:
Las Casas De La Juderia Hotel Seville

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