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“' A must ' - Hotel Inglaterra Sevilla Spain” 5 of 5 bubbles
Review of Hotel Inglaterra

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Hotel Inglaterra
Ranked #42 of 179 Hotels in Seville
Certificate of Excellence
maastricht
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“' A must ' - Hotel Inglaterra Sevilla Spain”
5 of 5 bubbles Reviewed 16 March 2014

No doubts - just reserve a room in this outstanding Hotel Inglaterra, which has more than 155 years of history!The hotel is situated on Plaza Neuva, the beating heart of Sevilla. The staff is well trained and will give you excellent hospitality. In the morning you can enjoy the gracious Spanish breakfast, during the day you shop around and meanwhile you can explore the tapas bars in the city center. The Andalusian tradition is to have a break, called 'siesta' around 17.00 hours. After this short cat nap in your hotelroom, you go down to the Trinity Hotel bar, to enjoy your first aperitif before you go back into town for your diner (take notice that dinertime starts after 21.00 hours). In summer time the hotel opens their amazing ' Terrazza' on the topfloor of the hotel. The view is indescribable. It overlooks the entire city!

Slogan of Sevilla is: Sevilla - We love people! check www. visitsevilla.es

Check as well the youtube film of Hotel Inglaterra!

Martita

Room Tip: Rooms on the side of the square Plaza Nuova have a great terras
See more room tips
  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MarthaMaastricht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gema O, Director de Relaciones con Clientes at Hotel Inglaterra, responded to this review, 20 March 2014
Google Translation
Estimada Martha

Muchísimas gracias por su opinión tan completa acerca de nuestro Hotel, su servicio e instalaciones. En el Hotel Inglaterra trabajamos cada día para mejorar y asegurarnos de que nuestros clientes disfruten de su experiencia.

Ante todo darle las gracias por tomar parte de su tiempo en compartir sus experiencias con otros viajeros y porque dichos comentarios nos ayudan a mejorar constantemente para poder mantener y elevar el nivel de servicios ofrecidos a nuestros clientes.

Realmente tomamos todos los comentarios muy en serio y confiamos en verle de nuevo en nuestro establecimiento, nuestro equipo estará más que encantado de poder volver a recibirle en el Hotel Inglaterra, en caso de que decidiera volver a visitar Sevilla y hospedarse con nosotros.

Un saludo, Gema Otero, Directora de Comunicación
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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805 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Amsterdam, Netherlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

The hotel is in a perfect location, close to all the nice areas in Seville.
Great room, and a great view of Seville. Unlike what has been mentioned in other reviews, the staff was very friendly, and the free WiFi was working perfectly well on all my devices.
I will definitely come back when I will stay in Seville again.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FromEurope1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gema O, Director de Relaciones con Clientes at Hotel Inglaterra, responded to this review, 14 March 2014
Dear guest,

Thank you for sharing your feedback with us! We are glad to hear you enjoyed your stay at Hotel Inglaterra, and hope you will come back and stay with us again soon.

Sincerely yours,

Gema Otero
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alicante, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 March 2014

We were very impressed with the porter service. They parked our car, unloaded the mobility scooter, stored and charged it during our 4 day stay. Wifi was a nightmare...the promised free internet never happened, despite being given a code to mislead us into believing the fault was ours...it was not. Eventually we paid extra for wifi, and it worked perfectly. Be aware there is no restaurant open after breakfast (room service is available), but local tapas bars outweighed the need to take food in the hotel.. Tea facilities in the room would have been nice...take your own kettle.
Overall excellent location for disabled and good friendly service.

Room Tip: We had a walk-in shower due to mobility problems. Very soundproof and heating was very easily contro...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Judith O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gema O, Director de Relaciones con Clientes at Hotel Inglaterra, responded to this review, 14 March 2014
Dear Judith O,

Thank you for sharing your feedback on Tripadvisor. I would like to apologize for not meeting your expectations. At Hotel Inglaterra we care about our guests experience and therefore I would like to know more in detail about the issues you experienced during your stay.

Please kindly send me an email to: gotero@hotelinglaterra.es and I´ll be delighted to discuss the points you mentioned in your review.

Thank you specially for sharing your opinion about the service our staff delivered you and our unbeatable location

Looking forward to welcome you back soon,
I remain with best regards, Gema Otero
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bunbury, Australia
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 3 March 2014

The location was the stand-out feature, directly on Plaza Neuva and close enough to everything else. We stayed during Holy Week so everything was really busy. I would suggest paying attention to your room booking details - on ours it said that the room would open onto a balcony which it didn't (and I wish I had read my notes before arriving!) because that would have been of huge benefit - the room was always hot and stuffy and the central heating way too high. The big downside was the bed which had a broken leg so we had to be really careful - we left it with the leg detached and the bed on a tilt, and even though housekeeping made the bed nothing was done to fix it - so we left it like that as well.

Stayed April 2013, travelled as a couple
Helpful?
Thank JadeandSimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gema O, Director de Relaciones con Clientes at Hotel Inglaterra, responded to this review, 14 March 2014
Dear guest,

Thank you to let Tripadvisor users and us know about your experience in Hotel Inglaterra

We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations/ complaints/ suggestions/comments always with the aim of improving.

If you would like to discuss your experience with me personally please send an email to gotero@hotelinglaterra.es so I may address it with you directly.

We hope to see you son. Sincerely,

Gema Otero
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 12 January 2014 via mobile

Hotel inglaterra in Seville was one of our last stops on our month long European trip. Upon check in I knew our reservation was a mistake. The staff behind the counter could not even manage a hello. I have never been met with a ruder welcome which was a stark contrast over the outstanding customer service we received over the vast majority of our trip. This is also the one hotel we stayed at that free wifi was not included. I don't know what management is thinking but this should be a given. We had to purchase wifi as the 'free wifi' is beyond a joke and we needed to print boarding passes. Unluckily for us the hotel computer is set to Spanish and it took over 20 mins to work out how to change it to English with no help from reception despite asking. Upon checkout they couldn't even manage to get out from behind the front desk to help us with our bags which again is a given in other hotels. Why would you work in a service industry if you hate serving others??? Hard beds, loud and dingy rooms. Don't bother.

Stayed January 2014, travelled as a couple
Helpful?
Thank Chloe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocio L, Communications Manager at Hotel Inglaterra, responded to this review, 20 January 2014
Dear Guest
I reviewed your comments regarding your stay with us at the Hotel Inglaterra and ee appreciate your comments.

We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations/ complaints/ suggestions/comments always with the aim of improving.

If you would like to discuss your experience with me personally please send an email to gotero@hotelinglaterra.es so I may address it with you directly.

We hope to see you son.

Sincerely, Gema Otero
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 January 2014

We had choosen this hotel because of its location. When we first arrived we did not expect to receive a parking valet service in a 4 star hotel. They took our car in park it in the hotel garage so did not have to care about it anymore during our stay. The room was quiate large and confortable with a view on the Plaza Nueva. As we had reserved through the hotel Website we received a complimentary buffet breakfast which we enjoyed very much. Staff very friendly and efficient. We will certainly be back as we live in the nearby Marbella.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carlos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocio L, Communications Manager at Hotel Inglaterra, responded to this review, 20 January 2014
Dear Carlos A,

Thank you for sharing your kind words on Tripadvisor. We are delighted to hear you enjoyed your experience at Hotel Inglaterra. We are glad you liked your rooms and that you are looking forward to visiting us again.

I remain with best Regards,

Gema Otero
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam, The Netherlands
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 9 January 2014

A wonderful hotel in a great location, right in the beautiful centre of Seville. Our family room was hugh and the staff was efficient. We used the hotel's parking facility, which made things very easy. You can't go wrong with this well known hotel of long-standing tradition.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nicholas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocio L, Communications Manager at Hotel Inglaterra, responded to this review, 20 January 2014
Dear Guest
Thank you for the positive review of our hotel. It was such a pleasure reading your comments.
We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you soon at the Hotel Inglaterra
Sincerely, Gema Otero
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Inglaterra

Property: Hotel Inglaterra
Address: Plaza Nueva 7, 41001 Seville, Spain
Phone Number:
Region: Spain > Andalucia > Province of Seville > Seville > Casco Antiguo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Luxury Hotel in Seville
#38 Family Hotel in Seville
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Inglaterra 4*
Number of rooms: 86
Official Description (provided by the hotel):
Elegant Four Star Hotel in Central Seville Hotel Inglaterra is a premier hotel with an unbeatable Seville location. Right in the heart of Plaza Nueva, guests are granted access to local monuments, famous attractions, holiday celebrations and events, and luxury shopping. Hotel Inglaterra welcomes guests to enjoy one-of-a-kind dining experiences such as award-winning cocktails at Trinity Pub or a light dinner overlooking Seville on the hotel terrace. The hotel provides spacious accommodations that are classically decorated with wooden floors, precious antiques, and some offer whirlpool baths, private terraces, and marble fireplaces. ... more   less 
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Also Known As:
Inglaterra Hotel Seville

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