This was the second Melia hotel we have stayed in, booked following a wonderful stay in a Level room at the Melia Berlin in 2013. The Berlin hotel had raised our expectations to a high level, but unfortunately we ended up a little disappointed in Seville.
As other correspondents have noted, the exterior of the hotel is in very poor condition, in contrast to the impressive and ultra-modern refurbished interior. Room 733 faced west with a good view over the Plaza Espana and was at first sight finished to a high standard, with particularly comfortable beds, but some items, such as the flimsy sliding wardrobe doors, will have a very short working life. We were also unable to master the bizarre lighting system, which seemed to have a life of its own – we recall that we also had issues in Berlin, so maybe this is a Melia feature! More seriously, the air conditioning system did not permit a reduction below 19 degrees C. The staff claimed that this should not be a problem, but this is far too hot for anyone from a cooler climate. We were able to open the window, but the opening mechanism was very old and inadequate, and there was substantial traffic noise.
Our main disappointment was the Level arrangement. The Berlin hotel had the Level dining room on the same high floor as the bedrooms, with very easy access, and was airy and relaxing. In Seville, the Level dining area was a dismal little room behind the Level reception, next to a small sitting lounge. Neither room had any daylight, and the overall feeling was that of a gloomy basement, not what is needed in a bright, sunny city. Most of the time we used the rooms we were the only people present, other than the helpful reception staff. The food and drink provision was very limited, in contrast to the excellent range of offerings in Berlin, but perhaps not surprising in view of the very few guests using the Level. We abandoned breakfast in here after a gloomy first morning, and used the bright and spacious main buffet room for the rest of our stay. Whilst there might be some advantage to the business traveller, the extra cost of the Level in this hotel has little benefit to the holiday visitor.
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- Also Known As:
- Melia Sevilla Hotel Seville
- Melia Hotel Seville
- Melia Hotel Sevilla