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Ljubica B
London, United Kingdom

Nice looking hotel

4.0 of 5 bubblesReviewed 23 May 2019via mobile
This hotel is big and spacious, relative close to the city..... if you are driving is only 20 mins far away from the city on public transport not sure.

The rooms are spacious, the bed was comfortable, the mini bar has reasonable prices.

The parking in this place is a bit challenging... very tiny entrance and tight parking spaces also you have to pay an extra charge of €10 per day.

The have a nice pool to chill. To use a swimming pool towel you have to give a deposit of €10.

The staff are nice and smiling

Date of stay: May 2019
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alberto M, Gerente at Sercotel Dona Carmela Hotel, responded to this review
Responded 12 Jun 2019

Thank you very much for your assessment, we are glad to know that your stay has been good, we hope you will do very well and until the next, a hug
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews shuttle bus buffet breakfast is underground parking three nights nice hotel the ground floor cafeteria city spain
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Reviewed 26 October 2018 via mobile

My wife and I just stayed here one night and it was ok. Room small but enough. Had everything we needed. Staff good. Nice roof terrace and a pool. We had a noisy neighbor getting up at 6 am but that’s just the selfish spanish people not thinking of others. I would recommend this hotel to others.

Date of stay: October 2018
Trip type: Travelled on business
Thank davey2828
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2018 via mobile

Great staff very friendly and Polite, language not an issue! Clean and decent size rooms! Location is not bad and a grocery store across the road which is great if you have children. Would recommend to family and friends.

Date of stay: June 2018
Trip type: Travelled with family
Thank cristinagI7301ZU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2018

We wanted to stay on the outskirts as we were driving to Seville. They have a deal on parking in the secure hospital car park opposite for 7 euro - so secure we couldn't get out with the ticket provided by the hotel and had to get security to help us.......
Sara on reception was brilliant and helped us with the free shuttle bus (great addition) and booked a flamenco show for us. Rooms are clean and functional.
But, it's noisy - both the road and there were other building works going on when we were there, and the breakfast was absolutely terrible, so much that we wish we hadn't bothered.......

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Rosiehbc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 April 2018 via mobile



I booked this on the outskirts as it was a stopover to our next stop and I wanted to avoid the city centre. I managed to park in the street but across the way was some waste ground attached to the hospital with two very suspicious males on the entrance. I dont know whether it was official but they appeared to be taking money for parking cars.
The whole area was run down and not very safe although there was a supermarket across the road where fortunately we could eat as there was no way I was taking my daughter to any establishment nearby!! It was very expensive too!

Date of stay: April 2018
Trip type: Travelled with family
Thank Mel8135
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 January 2018

We stayed here for six nights at the beginning of January. This is a good hotel let down by the poor quality of catering for breakfast.
The pro's; Great reception staff especially Sara who helped us with our return flight tickets and gave advice on the free shuttle bus.
The room is comfortable and is clean.
The shuttle bus is great and the drivers are friendly. Always check that you have booked the right time for the return.
The con's: Breakfast. On one occasion it didn't exist because early visitors had eaten and no one had topped up the bread, bacon and eggs. Also, how do you burn boiled eggs ??

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank alastair r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alberto M, Gerente at Sercotel Dona Carmela Hotel, responded to this reviewResponded 31 January 2018

Thank you very much for taking a few minutes and stopping to value us, it has been a real pleasure to have you in our hotel, we are glad to know that our staff has done everything possible to meet your needs, we will pass on your congratulations, we have passed special notice to the buffet department breakfast, and sorry if at any time our service has not been 100%. Greetings and until next time.

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