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DT144
Belfast, United Kingdom

Did the job

4.0 of 5 bubblesReviewed 1 Aug 2019via mobile
Myself and my family stayed here in July 2019.
The hotel is @5 km from the city centre. The hotel provides a courtesy bus to bring you into and from the city @ 4-5 times per day. Otherwise the no. 37 bus leaves from the same place in the centre that the courtesy bus collects you from.
Our room was basic, small, breakfast was again basic but fine, we did not use the pool. I parked my car safely round the corner from the hotel.
Sara is a lovely receptionist, helpful with what I asked of her, and was able to book me tickets for the Alcázar.
Overall a basic hotel but did what we required of it.
Date of stay: July 2019
Trip type: Travelled with family
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Alberto M, Gerente at Sercotel Dona Carmela Hotel, responded to this review
Responded 12 Aug 2019
Thank you very much for dedicating a few minutes and valuing us, a pleasure for us to know that your stay has been good and have enjoyed our city, if you return to Seville do not hesitate to visit us, a hug
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews shuttle bus buffet breakfast is underground parking three nights nice hotel the ground floor cafeteria city spain
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Reviewed 2 July 2019

The room was very clean and comfortable it had a small fridge but it did not have a kettle or cups to relax with a coffee
Fortunately we knew in advance and took a travel kettle with us
The hotel caters for school children visiting the city and the 4 nights we stayed there were children on our floor a bit noisy until 10pm then again in the morning at 8am
The hotel offers a special menu from 8.30pm
And there is a small cafeteria you can have breakfast from 7am
The hotel also offer a free take and pick up to the seville city 3 times daily
This is an excellent cost effective facility to help you make your visit enjoyable

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Bill M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alberto M, Gerente at Sercotel Dona Carmela Hotel, responded to this reviewResponded 9 July 2019


Thank you very much for taking a few minutes and value us, we are glad to know that your stay has been good and have spent some great days in Seville, a big hug and have a great summer.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2019 via mobile

This hotel is big and spacious, relative close to the city..... if you are driving is only 20 mins far away from the city on public transport not sure.

The rooms are spacious, the bed was comfortable, the mini bar has reasonable prices.

The parking in this place is a bit challenging... very tiny entrance and tight parking spaces also you have to pay an extra charge of €10 per day.

The have a nice pool to chill. To use a swimming pool towel you have to give a deposit of €10.

The staff are nice and smiling

Date of stay: May 2019
Trip type: Travelled solo
4  Thank Llubi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alberto M, Gerente at Sercotel Dona Carmela Hotel, responded to this reviewResponded 12 June 2019


Thank you very much for your assessment, we are glad to know that your stay has been good, we hope you will do very well and until the next, a hug

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2018 via mobile

My wife and I just stayed here one night and it was ok. Room small but enough. Had everything we needed. Staff good. Nice roof terrace and a pool. We had a noisy neighbor getting up at 6 am but that’s just the selfish spanish people not thinking of others. I would recommend this hotel to others.

Date of stay: October 2018
Trip type: Travelled on business
Thank davey2828
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2018 via mobile

Great staff very friendly and Polite, language not an issue! Clean and decent size rooms! Location is not bad and a grocery store across the road which is great if you have children. Would recommend to family and friends.

Date of stay: June 2018
Trip type: Travelled with family
Thank cristinagI7301ZU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2018

We wanted to stay on the outskirts as we were driving to Seville. They have a deal on parking in the secure hospital car park opposite for 7 euro - so secure we couldn't get out with the ticket provided by the hotel and had to get security to help us.......
Sara on reception was brilliant and helped us with the free shuttle bus (great addition) and booked a flamenco show for us. Rooms are clean and functional.
But, it's noisy - both the road and there were other building works going on when we were there, and the breakfast was absolutely terrible, so much that we wish we hadn't bothered.......

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Rosiehbc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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