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Hotel Novotel Sevilla
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Reviews (2,289)
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480
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267 - 272 of 2,289 reviews
Reviewed 30 July 2014

Well located wonderful hotel in Sevilla. Friendly staff and comfy room with working wifi and A/C with a nourishing breakfast and very friendly patient staff as most mornings the staff were overloaded by the tourists and yet they kept smiling throughout ! Hats off to the breafast team !!
Will be coming back for sure....

  • Stayed: June 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Pranavito R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded 31 July 2014

Thank you for your kind comments and compliments left here on Tripadvisor following your stay in our hotel.
I am delighted that you enjoyed your stay so much at Novotel Sevilla giving us the maximum score of 5 stars and I would like to thank you for pointing out our friendly staff, and so especially our breakfast team. Be sure I will share it with them! I know they will be delighted to learn that their daily work and hospitality have been appreciated and remembered.

I look really forward to welcoming you back to our property for your next visit to Sevilla.

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Reviewed 29 July 2014

Good sleep, good breakfast. The pool was OK. The parking is 15 euros/day. Ask at reception for exit parking card. Room is clean. The bathroom is so-so, not very clean but acceptable. Sevilla is beautyfull. Plaza Espana is gorgeous at sunset.

Stayed: July 2014, travelled with family
Thank DDL1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded 31 July 2014

Thank you for taking the time to share your feedback following your stay at Novotel Sevilla.

I am glad that you enjoyed our beautiful city and that you appreciated our facilities and services. But I was sorry to read that the bathroom did not meet all your expectations. Your feedback is very helpful for us in order to improve our services, so be sure I will share it with my staff.

I look really forward to welcoming you back to our hotel for your next visit to Seville

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Reviewed 9 July 2014

We stayed with a group at this hotel in May and were more than satisfied with the service and accommodations. The drawbacks were few and not terribly significant. I would have liked to have been closer to the old town, but taxis arrived in good time when requested. There was no electrical outlet near a mirror in our room and the wifi was slow to connect in the room, but eventually came on. The staff at the reception counter were fluent in English and eager to please. Rooms were sparkling and bed was comfortable. Breakfast was excellent and included in our price. The Taberna Galia down the street served good tapas there were other places to eat nearby. We were generally pleased with this hotel.

  • Stayed: May 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank SarahMacDillon_2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded 17 July 2014

I would really like to thank you for your kind comments left here on Tripadvisor following your stay in our hotel.
I am delighted that you enjoyed your stay between us and that you liked our comfortable rooms, the quality of our breakfast and of course our very helpful staff. We have noted your comments regarding electrical outlet location and wifi connectivity in order to improve our products and services.
I look really forward to welcoming you back to our hotel for your next visit to Seville.

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Reviewed 6 July 2014

We (2A, 2C) are staying in this hotel now. Great service: we reported a problem with tv and someone has just come to fix it within 5 minutes on a Sunday afternoon! Clean and comfortable: standard Novotel furnishings. Spanish Novotels seem to have bigger sofa beds than the French ones: much appreciated by our children - but if you can choose a Suite Novotel anywhere: these have separate beds. We chose this hotel on price, swimming pool and proximity to Santa Justa train station: then got hopelessly lost trying to get here. It is not far - about 20 minutes walk with baggage - watch out for the bike lanes though - if you start off in the right direction but finding the right road is more complicated than it looks on google maps - I would recommend printing off a map if you don't have a phone for navigation. The travel agent at the station gives out a free map but it doesn't include the hotel area.

Travelling into the centre, cathedral, old town etc is easy, fast and enjoyable on the super-modern metro system. (Only 3 stops - the hotel can give you a great map of Seville and they marked the metro stations on for us so we could not go wrong - plus there is only a single line so far - direction Expo for the old town, get off at Puerta Jerez). The Nervion metro station is only a couple of minutes' walk away from the hotel and journey cost is about 0.81 Eu per journey if you buy a rechargable and shareable card from the automatic ticket machines at the station. The whole family can use the same card: just be very sure that each person goes through separately and not accidentally together on one beep otherwise one of you will be stuck inside the gates at the other end of the journey and will have to stay around until the security person calls up central control on his phone with your card number to find out why it won't let you out! You can just place the card on a ticket machine and it will tell you your remaining balance any time and recharges are fast and straight forward.

Stayed: July 2014, travelled with family
1  Thank peter s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded 9 July 2014

Thank you very much for taking time to describe your experience regarding your stay at our property. I am glad you had a nice stay here in Seville and I would like to thank you as well for highlighting the hotel facilities, the good value and the hospitality quality you received from our staff, who is, we are sure, our best value.

In order to reach more easily our hotel, please note that you can visit our website and consult the map or GPS data available on our hotel factsheet.

We look forward to seeing you again at Novotel hotels.

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Reviewed 29 June 2014 via mobile

Lovely clean hotel €67 inc breakfast for family of 4???? Great value, extra for parking but a good location. Seville is well worth a visit. Fabulous city and very nice people with too many sites to see. Please note if u have fussy eater like my son it is difficult to get plain pas

Stayed: June 2014, travelled with friends
Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovSevilla, Director General at Hotel Novotel Sevilla, responded to this reviewResponded 7 July 2014

Thank you very much for your comment! We are delighted to see that you enjoyed very much the city of Sevilla and your stay here in Novotel Sevilla giving us the maximum score of 5 stars.
We look forward to welcoming you back to our hotel for your next visit to Seville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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