Great value and good service in this historic, well-located, hotel. Good breakfast that was included in my rate thanks to a Trip Advisor promotion. The Free Feel the City walking tour picks you up at about 10:05-10:10 every morning (you tip at the end of the tour, but it is officially free). Most impressive was when I reported that the bulb in my reading light had blown out, 20 euros was automatically deducted from my overall bill. This was without me complaining or anything. I brought the blown bulb to the concierge and reported it, he wrote it down and I left for the day. When I returned, the bulb had not been replaced and the concierge explained that the person who does that kind of work hadn't come in yet. He went to the back and got a bulb, gave it to me and I brought it to my room and replaced it myself; I'm not above such things, but it occurred to me that if the concierge could locate a bulb so quickly, why not just run up to the room whilst I was out and replace it. Anyway, he wrote that there was a problem and the manager, upon reading it, deducted 20 euros from my overall bill. I was satisfied with that resolution.
- Official Description (provided by the hotel):
- New Hotel Alcántara offers comfortable and modern installations at the heart of Seville's historical center. It is located in the Santa Cruz district, next to the famous Murillo gardens, declared "of Cultural interest". ... more less
- Reservation Options:
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- Also Known As:
- Alcantara Hotel Seville